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MITEL KNOWLEDGE CORPORATION

MITEL KNOWLEDGE CORPORATION Patent applications
Patent application numberTitlePublished
20080253551Architecture and implementation for conrol of context aware call processing with local feature definition - A communication system comprising at least one ubiquitous sensor for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to the user's current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.10-16-2008