KASEYA INTERNATIONAL LIMITED Patent applications |
Patent application number | Title | Published |
20150215735 | IDENTIFYING MOBILE DEVICE LOCATION AND CORRESPONDING SUPPORT CENTER LOCATIONS TO PROVIDE SUPPORT SERVICES OVER A NETWORK - A mobile device may receive updates, support and other data from a current data center agent platform. When the mobile device travels to another location the nearest data center agent may be different from the previous agent. A changeover determination must be performed prior to determining whether the new agent should be assigned to the mobile device. One example method of operation may include receiving current location information of the mobile device and identifying a present location of the mobile device and a current service center assigned to the mobile device. The method may also provide determining whether a new service center location at a remote location from the current service center location should be assigned to the mobile device based on predefined assignment criteria. | 07-30-2015 |
20140317408 | DATA BACKUP AND SERVICE ENCRYPTION KEY MANAGEMENT - Disclosed are an apparatus and method of using encryption to access remote online application servers. One example method of operation may include applying an encryption key to an application server access operation. The method may include transmitting authentication credentials to an encryption server and receiving an application session key from the encryption server. The session key is then applied to an agent application seeking access to an application server. The method may also provide transmitting the session key in an encryption request to the encryption server to obtain an encryption key, and receiving an encryption key responsive to the transmitted session key. | 10-23-2014 |
20140206335 | METHOD AND APPARATUS OF PROVIDING MESSAGING SERVICE AND CALLBACK FEATURE TO MOBILE STATIONS - Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied. | 07-24-2014 |
20140201839 | IDENTIFICATION AND ALERTING OF NETWORK DEVICES REQUIRING SPECIAL HANDLING MAINTENANCE PROCEDURES - Identifying and performing maintenance operations on computer network devices may include accessing an agent portal via an administrator machine operating on a network and receiving an application user interface. The user interface may be used to request a device list of active network devices currently operating on the network and identify a number of devices that require a remote maintenance operation and at least one flagged device which requires an alternative type of remote maintenance, and perform the remote maintenance operation on at least one of the devices while omitting the flagged device at least temporarily. | 07-17-2014 |
20140173122 | METHOD AND APPARATUS OF PERFORMING SIMULTANEOUS MULTI-AGENT ACCESS FOR COMMAND EXECUTION THROUGH A SINGLE CLIENT - One example procedure of managing agents via a session client may include selecting multiple endpoint devices to manage, establishing a connection to a server, and identifying at least two agent identifiers identifying multiple agents corresponding to the multiple endpoint devices. The procedure may also include transmitting a session setup command to the server including the at least two agent identifiers and receiving a confirmation that a session has been established between the session client and the multiple agents of the multiple endpoint devices. | 06-19-2014 |
20140143400 | REMOTE COMPUTER MANAGEMENT USING NETWORK COMMUNICATIONS PROTOCOL THAT ENABLES COMMUNICATION THROUGH A FIREWALL AND/OR GATEWAY - The invention facilitates remote management of a computer via a network. Remote computer management in which communication between a managed computer and a remote computer management server is initiated by the managed computer is implemented so that the communication is formatted in accordance with a network communications protocol that can be used to format communication that is allowed to pass through a firewall and/or gateway that mediates communication with the managed computer. | 05-22-2014 |
20140143264 | POLICY EVENT DRIVEN REMOTE DESKTOP RECORDING ACROSS A DATA NETWORK - Disclosed are an apparatus and method of remotely recording events occurring on a managed machine. One example method of operation may include identifying the managed machine operating in a communication network and transmitting a connection establishment message to the managed machine over the communication network. The method may also include receiving an acceptance message from the managed machine, transmitting a recording operation trigger to the managed machine, and receiving recorded information from the managed machine after the recording operation trigger has been invoked. | 05-22-2014 |
20140136699 | METHOD AND APPARATUS OF ESTABLISHING COMPUTER NETWORK MONITORING CRITERIA - A method and apparatus of monitoring computer devices operating on a network is disclosed. Computer devices are all different and require monitoring settings that are tailored to their specific requirements. One example method of automatically configuring a set of monitoring requirements may include creating initial monitor counter values at a computing device and monitoring at least one computer based on the initial monitor counter values. Additional operations may include calculating override monitor counter values based on the monitoring of the at least one computer, and monitoring the at least one computer based on the override monitor counter values. The override values may be better suited for the device(s) being monitored and may replace the previously used monitoring settings. | 05-15-2014 |
20140136597 | RELAY ENABLED DYNAMIC VIRTUAL PRIVATE NETWORK - A method and apparatus are disclosed for configuring a virtual private network (VPN). One example method of operation may include receiving a request from a client computing device to connect to a VPN device. The method may also include identifying at least one candidate VPN device based on a predetermined criteria, assigning the at least one candidate VPN device as a VPN server, and establishing a communication link between the client computing device and the VPN server on a remote network. | 05-15-2014 |
20140122437 | DYNAMICALLY PROVISIONED STORAGE SERVER OPERATING ON A DATA COMMUNICATIONS NETWORK - Disclosed are an apparatus and method of performing a data backup operation across a network. The method according to one example may include receiving a request to perform a data backup operation at a server, and identifying at least one agent application operating on a remote network device. The method may also include transmitting a setup file to the remote network device to be installed via the agent application and performing the data backup operation responsive to installing the at least one setup file on the remote network device. | 05-01-2014 |
20140089848 | DATA NETWORK NOTIFICATION BAR USER INTERFACE - A method and apparatus are disclosed of providing a user application with a notification message. One example method may include receiving a notification message and identifying a predetermined category of a notification bar portion of the user application to display the notification message. The method may also include associating the notification message with the identified predetermined category and determining a level of importance of the notification message. The method may also provide displaying a notification indicator on the notification bar according to the predetermined category and to the notification type that corresponds to the level of importance. | 03-27-2014 |
20140089406 | DATA NETWORK NOTIFICATION BAR PROCESSING SYSTEM - A method and apparatus are disclosed of providing a user application with a notification message. One example method may include receiving a script to setup a message queue, the script may include a database schema and the script may be executed by a processor to apply the database schema to a database that includes the message queue. The method may also include receiving one or more notifications messages having specific notification content that is applied to notification messages. The notifications may be received from a remote device. The message queue may include notification content used to generate notification messages destined for end user devices. | 03-27-2014 |
20130332737 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and method of restoring at least one data file. The method may include retrieving the at least one data file to be restored from a data storage location, determining that the at least one data file is a link file, and regenerating a previously exchanged shared secret. The method may also include decrypting a key from the link file using the shared secret, and retrieving data from a data repository location to be restored. | 12-12-2013 |
20130318495 | AUTOMATED SOFTWARE SCRIPT CREATOR AND EDITOR - A method and apparatus of creating a script are enclosed. One example method of operation may provide receiving a request to load a procedure in a procedure editor application and generating a list of predetermined statements based on the loaded procedure. The example method may include receiving at least one statement selection from the list of predetermined statements and at least one specified location in the procedure and inserting the at least one selected statement into the loaded procedure at the at least one specified location. | 11-28-2013 |
20130230164 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and method of de-duplicating at least one data file. One example method may include requesting a list of data rows stored in a database to be de-duplicated, receiving the list of the data rows based on a single filekey associated with the at least one data file, copying the at least one data file to a data storage memory, and deleting the data rows entries from a file registry of the database. | 09-05-2013 |
20130227570 | REMOTE MANAGEMENT OF VIRTUAL MACHINES HOSTED IN A PRIVATE NETWORK - Management of virtual machines within a private network may be provided from a server application, such as a web application, on a machine remote from a private network. The server application receives management commands and communications the management commands in a vendor independent format to a client application within the private network. The client application receives the management commands, instantiates the management commands into a vendor specific definition and redirects the management commands to the virtual machine host for appropriate execution. | 08-29-2013 |
20130226984 | METHOD AND APPARATUS OF PROVIDING OPTIMIZED WEB BROWSER COMMUNICATIONS - Disclosed are an apparatus and method of establishing a communication session between an administrator and an agent device. The communication session may be setup for the agent to receive a request for information transmitted from the administrator device remotely across a network. The example method may also include processing the request via an embedded web server module of the agent device and creating a response message including the requested information. The agent device may also be configured to transmit the response to the requesting entity or administrator device. | 08-29-2013 |
20130145005 | METHOD AND APPARATUS OF PERFORMING SIMULTANEOUS MULTI-AGENT ACCESS FOR COMMAND EXECUTION THROUGH A SINGLE CLIENT - Disclosed are an apparatus and method of managing a multiple agents via a session client. One example method of operation may include selecting multiple endpoint devices to manage, establishing a connection to a server, and identifying at least two agent identifiers identifying multiple agents corresponding to the multiple endpoint devices. The method may also include transmitting a session setup command to the server including the at least two agent identifiers and receiving a confirmation that a session has been established between the session client and the multiple agents of the multiple endpoint devices. | 06-06-2013 |
20130142035 | METHOD AND APPARATUS OF PERFORMING A MULTI-CHANNEL DATA TRANSMISSION - Disclosed are an apparatus and method of performing a data channel change-over procedure. One example method of operation may include detecting an abnormality in an active data communication channel established between at least two endpoint devices. The method may further provide selecting a next available data communication channel based on at least one data channel metric and transmitting at least one change-over message via an active control channel established between the at least two endpoints. The method may further include transmitting subsequent data messages over the next available data communication channel. | 06-06-2013 |
20130078987 | METHOD AND APPARATUS OF PROVIDING MESSAGING SERVICE AND CALLBACK FEATURE TO MOBILE STATIONS - Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied. | 03-28-2013 |
20130078986 | METHOD AND APPARATUS OF PROVIDING MESSAGING SERVICE AND CALLBACK FEATURE TO MOBILE STATIONS - Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied. | 03-28-2013 |
20130078953 | METHOD AND APPARATUS OF PROVIDING MESSAGING SERVICE AND CALLBACK FEATURE TO MOBILE STATIONS - Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied. | 03-28-2013 |
20130031481 | METHOD AND APPARATUS OF LOCALLY CONTROLLING DISPLAY CONTENT OF A REMOTE SYSTEM - A method and apparatus of controlling the viewable content of a remote computer system on a local computer system is disclosed. The method may include establishing a remote control session over a network to the remote computer system and accessing the viewable content currently displayed on the remote computer system. The method may also include reformatting the viewable content to change a size of the viewable content and displaying the reformatted viewable content on the local computer system while the remote computer system and the local computer system are communicatively connected. | 01-31-2013 |
20130031368 | REMOTE COMPUTER MANAGEMENT WHEN A PROXY SERVER IS PRESENT AT THE SITE OF A MANAGED COMPUTER - The invention facilitates remote management of a computer via a network. Remote computer management in which communication between a managed computer and a remote computer management server is initiated by the managed computer is implemented so that the presence of a proxy server at the site at which the managed computer is located can be detected, and communication from the managed computer to the remote computer management server is routed to a communication port assigned for communication with the proxy server, with instructions to then send the communication to the remote computer management server. | 01-31-2013 |
20120331155 | METHOD AND APPARATUS OF ESTABLISHING A CONNECTION BETWEEN DEVICES USING CACHED CONNECTION INFORMATION - Disclosed are an apparatus and method of caching connection information used to establish a communication connection setup between at least two endpoint devices across a data network. One example method of operation may include exchanging at least one interface address and at least one globally unique identifier between the at least two endpoint devices. The method may also provide retrieving a last successful connection setup information based on the at least one globally unique identifier and the at least one interface address, assigning at least one port number to the at least one interface address via at least one of the two endpoint devices, exchanging at least one rendezvous message between the at least two endpoint devices to share connection setup information, and storing at least one of the at least one interface address, that at least one globally unique identifier, the last successful connection setup information, and the at least one port number in a cache file. | 12-27-2012 |
20120331154 | METHOD AND APPARATUS OF ESTABLISHING A CONNECTION BETWEEN DEVICES USING CACHED CONNECTION INFORMATION - Disclosed are an apparatus and method of performing a connection setup between two or more endpoint devices communication over a data network. An example connection setup operation may include receiving an initial command at the at least two endpoint devices, retrieving at least one IP address from a cache file in response to the initial command, assigning a port number to the at least one retrieved IP address based on a common session identifier (ID) shared between the at least two endpoint devices, and listening for a connection communication message on the assigned port number associated with the at least one IP address. | 12-27-2012 |
20120303794 | METHOD AND APPARATUS OF PERFORMING REMOTE MANAGEMENT OF A MANAGED MACHINE - Disclosed are an apparatus and method of remotely communicating with a managed machine. One example method of operation may include selecting the managed machine operating in a communication network, transmitting a connection request message to the managed machine and establishing a secure connection between the managed machine and an administrator machine. The example method may also include responsive to connecting with the managed machine, executing a host service on the managed machine, and connecting to the host service over the communication network via an application client operating on the administrator machine. | 11-29-2012 |
20120303773 | METHOD AND APPARATUS OF PERFORMING REMOTE MANAGEMENT OF A MANAGED MACHINE - Disclosed are an apparatus and method of remotely communicating with a managed machine. One example method of operation may include identifying the managed machine operating in a communication network, and transmitting a connection establishment message to the managed machine over the communication network. The method may also include receiving an acceptance message from the managed machine, requesting an administrative service of the managed machine, initiating the administrative service on the managed machine, and forwarding received commands to the administrative service. Such a procedure provides an administrator with the capability to access, modify, update, etc., administrative services operating on a remotely managed machine. | 11-29-2012 |
20120284330 | METHOD AND APPARATUS OF CONFIGURING A DATA BROADCAST SERVICE - Disclosed are an apparatus and method of broadcasting a message to one or more servers operating in one or more domains. One example method of operation may include creating a message to be broadcasted via user input provided by a user of a computer interface. The method may also include serializing the message to a predetermined format and transmitting the message to an application programming interface (API). The method may also provide scheduling a broadcast of the message based on the user input, and transmitting the message to the at least one server responsive to the scheduled broadcast. | 11-08-2012 |
20120259988 | METHOD AND APPARATUS OF PERFORMING PEER-TO-PEER COMMUNICATION ESTABLISHMENT AND CONNECTION CHANGE-OVER - A method and apparatus of monitoring active data communication sessions and potential new connections is disclosed. One example method of operation may include identifying a data communications requirement of a first network device currently communicating via the first communications connection with a second network device, an transmitting a data test message over at least one of the existing first communications connection and the second communications connection. The method may also include receiving a response to the data test message, and determining a change-over from the first communications connection to the second communications connection would provide a more optimal data connection based on the identified data communications requirements of the first network device. Active data sessions are constantly being considered for a change-over by potential new data connections which may provide increased optimal data performance. | 10-11-2012 |
20120254381 | METHOD AND APPARATUS OF CAPTURING A SCREEN IMAGE OF A REMOTELY MANAGED MACHINE - Disclosed are an apparatus and method of remotely communicating with a managed machine. One example method may include identifying the managed machine operating in a communication network, transmitting a connection establishment message to the managed machine over the communication network, and receiving an acceptance message from the managed machine. The method may also include requesting a screen capture of present operating conditions of the managed machine, and receiving the screen capture formatted in a compressed format. The administrator may be able to receive and view the screen capture via a compressed thumbnail format. | 10-04-2012 |
20120254136 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and methods of determining if at least one data file has been de-duplicated. One example method may include receiving a filekey based on at least a portion of the content of the at least one data file, checking a de-duplication registry in a database to determine whether a pre-stored filekey is present, decrypting at least a first data associated with the filekey and at least a second data associated with the pre-stored filekey, and comparing the decrypted at least first data with the decrypted at least second data to determine whether the at least one file has been de-duplicated. | 10-04-2012 |
20120254125 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and method of restoring at least one data file. The method may include retrieving the at least one data file to be restored from a data storage location, determining that the at least one data file is a link file, and regenerating a previously exchanged shared secret. The method may also include decrypting a key from the link file using the shared secret, and retrieving data from a data repository location to be restored. | 10-04-2012 |
20120250862 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and method of de-duplicating at least one data file. One example method may include requesting a list of data rows stored in a database to be de-duplicated, receiving the list of the data rows based on a single filekey associated with the at least one data file, copying the at least one data file to a data storage memory, and deleting the data rows entries from a file registry of the database. | 10-04-2012 |
20120250857 | METHOD AND APPARATUS OF SECURELY PROCESSING DATA FOR FILE BACKUP, DE-DUPLICATION, AND RESTORATION - Disclosed are an apparatus and methods of performing a secure backup of at least one data file via an agent application. According to one example, the method may include determining the at least one data file requires a mirror backup file, and determining that the at least one data file is a candidate for de-duplication based on at least one data file characteristic. The method may also include creating a filekey based on at least a portion of the content of the at least one data file, and transmitting the filekey to a database query handler associated with a database to determine if the file has been de-duplicated. | 10-04-2012 |
20120215906 | METHOD AND APPARATUS OF MATCHING MONITORING SETS TO NETWORK DEVICES - A method and apparatus of monitoring computer devices operating on a network is disclosed. Computer devices are all different and require monitoring settings that are tailored to their specific requirements. One example method of assigning a sample set to a network device operating on a network may include identifying the at least one network device, and identifying at least one object identifier associated with the at least one identified network device. The method may also include transmitting the at least one object identified to a memory location, and comparing the at least one object identifier to a plurality of sample sets and assigning relevancy scores to the plurality of sample sets based on the comparison. The method may also include assigning at least one sample set having a greater relevancy score than the other sample sets to the at least one network device. The sample sets may be SNMP sample sets. | 08-23-2012 |
20120198044 | REMOTE COMPUTER MANAGEMENT USING NETWORK COMMUNICATIONS PROTOCOL THAT ENABLES COMMUNICATION THROUGH A FIREWALL AND/OR GATEWAY - The invention facilitates remote management of a computer via a network. Remote computer management in which communication between a managed computer and a remote computer management server is initiated by the managed computer is implemented so that the communication is formatted in accordance with a network communications protocol that can be used to format communication that is allowed to pass through a firewall and/or gateway that mediates communication with the managed computer. | 08-02-2012 |
20120191829 | METHOD AND APPARATUS OF PERFORMING REMOTE REGISTRY CONFIGURATION - Disclosed are an apparatus and methods of remotely managing a managed machine over a communication network. One example method of operation may include identifying the managed machine operating in a communication network and transmitting a connection establishment message to the managed machine over the communication network. In response, an acceptance message may be received from the manage machine. Once a secure channel has been established, the administrator may begin making changes to the registry configuration on the managed machine. The management operations may be performed from a browser-based application. | 07-26-2012 |
20120191828 | METHOD AND APPARATUS OF PERFORMING REMOTE COMMAND DISPATCHING - Disclosed are an apparatus and methods of remotely managing a managed machine over a communication network. One example method of operation may include identifying the managed machine operating in a communication network and transmitting a connection establishment message to the managed machine over the communication network. In response, an acceptance message may be received from the manage machine. Once a secure channel has been established, the administrator may begin transmitting a command prompt command over the communication network to be executed on the managed machine. The management operations may be performed from a browser-based application. | 07-26-2012 |
20120191802 | METHOD AND APPARATUS OF PERFORMING REMOTE COMPUTER FILE EXCHANGE - Disclosed are an apparatus and method of exchanging data between a first computing device and a second computing device using a customized data transfer protocol. One example of operation may include establishing a control channel between the first computing device and the second computing device to exchange control information, negotiating a data transfer between the first and second computing devices, establishing a data channel between the first and second computing devices to transfer data, and transferring data from the first computing device to the second computing device over the data channel in parallel with control information being transferred over the control channel. The client devices may be a client and server configuration transferring data via a point-to-point data connection. | 07-26-2012 |
20100223368 | REMOTE PROVISIONING OF VIRTUAL MACHINES - In a virtual machine environment, virtual machines may be remotely provisioned on a virtual machine host. A server application on a machine remote from a network of the virtual machine host may receive provisioning parameters for a new virtual machine through a server application such as a web application. A client application is provided within the network of the virtual machine host which receives the provisioning parameters and triggers the provisioning of the new virtual machine on the virtual machine host. | 09-02-2010 |