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EMPIRIX INC.

EMPIRIX INC. Patent applications
Patent application numberTitlePublished
20110254961Voice Quality Probe for Communication Networks - Embodiments emulate agents in a contact center, or enterprise, that initiate communication sessions to each other over communication networks and measure data quality using one or more metrics. That data measured can include voice and video data. Examples of communication networks used to place the voice calls include Internet Protocol (IP) networks and hybrid networks including more traditional telephony components. The data collected by the emulated agents is sent to a monitoring server. The monitoring server and the emulated agent behavior can be configured and scheduled via a web interface. In addition, the web interface provides the user with detailed reports, performance summaries, and visualizations of data collected, further enabling the user to troubleshoot a contact center or enterprise over a variety of communication networks.10-20-2011
20100269044Method For Determining A Quality Of User Experience While Performing Activities in IP Networks - An embodiment of the present invention provides a method for establishing Quality of Experience (QoE) measurements and metrics for different types of actual user activities over IP networks. These activities include, but are not limited to web browsing, sending and receiving email, file downloading and uploading, peer to peer (P2P) networking, VoIP, online gaming, and media streaming. The measurement of the QoE metrics is based on both objective and subjective metrics, including network characteristics, such as packet loss and latency, along with empirical observations of the user activities.10-21-2010
20100268834Method For Embedding Meta-Commands in Normal Network Packets - A method for synchronizing different components of a computer network system using meta-commands embedded in normal network packets. The data communication channel between different components of a computer network system can be used to transport meta-commands piggybacked in normal network packets, without modifying or compromising the validity of the protocol message. Embodiments of the method can be used for embedding test synchronization and control commands into the network packets sent through a device or system under test. The device or system under test can be an edge device, with the data communication channel carrying normal packets containing meta-commands embedded in the packets to synchronize the test control of the test clients and the test servers connected to the edge device.10-21-2010
20100268524Method For Modeling User Behavior In IP Networks - A method of modeling user behavior in an IP network, comprising the steps of allowing a testing user to create a behavior profile specifying one or more user activities from a plurality of user activities performed by a user over the IP network, one or more bandwidth usage levels corresponding to the one or more user activities, and an importance level associated with each user activity; associating one or more applications from a plurality of applications with the one or more user activities; emulating the behavior profile over the IP network by performing the one or more user activities using the one or more applications; and measuring a quality of experience (QoE) score for each user activity from the one or more user activities.10-21-2010