EGAIN COMMUNICATIONS CORPORATION Patent applications |
Patent application number | Title | Published |
20140207872 | COMMUNICATION ASSOCIATED WITH A WEBPAGE - A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content. | 07-24-2014 |
20140201288 | INTERACTION USING CONTENT - A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel. | 07-17-2014 |
20140173393 | METHOD AND SYSTEM FOR WEB PAGE MARKUP INCLUDING NOTES, SKETCHES, AND STAMPS - A method for marking web content. The method includes rendering first content on a web browser of a client device, and capturing a snapshot of the first content as rendered according to settings of the web browser. The method also includes receiving markup in association with the snapshot, and generating marked up content comprising the snapshot and the markup. The method also includes storing the marked up content for later access. | 06-19-2014 |
20120198026 | PERSONAL WEB DISPLAY AND INTERACTION EXPERIENCE SYSTEM - Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user. | 08-02-2012 |