| 20090060162 | METHOD AND SYSTEM FOR PROVIDING SECRETARY SERVICES THROUGH A COMMUNICATIONS INFRASTRUCTURE - A method and a system for providing secretarial services through an intelligent system, which is composed of computers and human operators, in conjunction with a communication infrastructure. The system provides call-handling service to a user as a value added service where an incoming call can be routed to various destinations based on the caller specific preferences set by the user. | 03-05-2009 |