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Convergys CMG Utah, Inc.
| Convergys CMG Utah, Inc. Patent applications | ||
| Patent application number | Title | Published |
|---|---|---|
| 20080240406 | SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES - The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system. | 10-02-2008 |