| CHACHA SEARCH, INC. Patent applications |
| Patent application number | Title | Published |
|---|
| 20120109924 | SEARCH TOOL PROVIDING OPTIONAL USE OF HUMAN SEARCH GUIDES - A method and system providing optional use of human search guides to allow a user to select between a human guide assisted search and an automated search. The user is provided with an option of submitting a query requesting assistance of one or more human guides, initiating a search without requesting assistance from human guide(s) using automated results, or a combination of both. | 05-03-2012 |
| 20120016860 | SCALABLE SEARCH SYSTEM USING HUMAN SEARCHERS - A system allowing a query to be submitted to a server that locates a human searcher to perform a search. The searcher performs a search including using conventional tools, browser, and provides results to the user. A searcher who produces result(s) accepted by the user is rewarded and the results can be used when a similar query is submitted by another user. The searcher is bested by comparing keywords of the query to keywords for which the searcher has registered and a high ranking searcher may be chosen by the system based on various factor(s). While the search is performed, information including videos, games, advertisements, etc., may be provided to the user based on keywords of the query and selection by the searcher. The reward for the searchers can be based on revenue from advertisements. | 01-19-2012 |
| 20110307496 | METHOD AND SYSTEM OF PROVIDING VERIFIED CONTENT - A system and method for creating and utilizing content is described. Content is generated which includes a query and a response to the query. A primary query may be used to generate a plurality of variant queries which may be matched to a request. A content owner or curator may review a query, a response, and/or alternate queries, and may provide access to media which may be used to generate queries and responses. | 12-15-2011 |
| 20110208727 | ELECTRONIC PREVIOUS SEARCH RESULTS LOG - A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine. | 08-25-2011 |
| 20110208712 | AUTOMATED TOOL FOR HUMAN ASSISTED MINING AND CAPTURING OF PRECISE RESULTS - An automated tool for human assisted analysis of search results for obtaining precise results responsive to a request. A single query entry triggers a search using one or more resources and results returned from the resources are displayed in a corresponding embedded renderer. A human provider analyzes the returned results and extracts pertinent information for delivery to a requestor who submitted the query. | 08-25-2011 |
| 20110145057 | METHOD AND SYSTEM OF PROVIDING OFFERS BY MESSAGING SERVICES - A system and method for providing coupon targeting delivers a message responsive to a user request and for compensating workers performing diverse tasks assigns point values to various tasks. The response message, which may be an SMS or IM message, includes a list of offers in an order based on a ranking of the offers. A user may select a listed offer and receive information detailing the offer and redemption information. Redemption may be tracked using electronic monitoring. Compensation associated with results from the tasks performed is determined and aggregated over a time interval. | 06-16-2011 |
| 20110106617 | METHOD AND SYSTEM OF PROCESSING A QUERY USING HUMAN ASSISTANTS - A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A query is processed to improve its form prior to being presented to a human searcher. A type associated with a query is determined which may affect a probability that a human searcher will respond to the query. Actions of a human searcher may be used to modify automated processing and decision making for processing of a query. | 05-05-2011 |
| 20110066462 | Method, System, and Computer Readable Medium Useful in Managing a Computer-Based System for Servicing User Initiated Tasks - A method for determining whether secondary activities (activities that can be executed during system “down time”) should be executed at a time, and executing at least one of the secondary activities according to a priority or interrupt scheme. The invention monitors a threshold, which can be based on several factors, to determine when system conditions are such that secondary activities should be conducted. When system conditions are such that secondary activities should occur, the invention conducts secondary activities according to an interrupt scheme. | 03-17-2011 |
| 20110010367 | METHOD AND SYSTEM OF PROVIDING A SEARCH TOOL - A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A first responder to a request is provided with specialized tools for responding to a request. An initial evaluation of a query may be used to determine the responder and the type of tools which will be provided initially. A toolset which allows rapid responses based on data resources, common queries, and contextual information of a user, a request, partially matching queries and previous responses to previous queries is used to improve the probability that a first responder may provide a suitable response to a query. | 01-13-2011 |
| 20110010352 | METHOD AND SYSTEM OF PROVIDING SEARCH TOOLS - A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A set of resources and tools which is optimized to locate a search result is described. Custom search tools, custom rendering, multiple query submission, and caching of results are used to assist a guide. A system and method of selecting an offer and delivering the offer to a user along with a verification code is provided. | 01-13-2011 |
| 20100287050 | METHOD AND SYSTEM FOR PERSONALLY TARGETED SEARCH MESSAGES - A system and method for delivering peer to peer messaging on a demand basis is implemented. An originating user specifies a message and targeting information for the message. When a target user submits a request for information, a message is delivered to the target user. A message may include compensation for a target user. A message may include information regarding contacting an originator or a recipient of a message. A system and method enables a connection to be established between a user and a provider. | 11-11-2010 |
| 20100250370 | METHOD AND SYSTEM FOR IMPROVING TARGETING OF ADVERTISING - A method and system for improving targeting of advertisements allows guides to provide opinion information regarding advertisements responsive to targeting information associated with the advertisements. An advertiser selects a category, keyword and/or profile associated with an advertisement which may be used to select a guide who may express an opinion. Rating of an advertisement based on guide opinions are used to adjust a ranking of advertisements which may be used to determine if an advertisement will be provided to a user. | 09-30-2010 |
| 20100138402 | METHOD AND SYSTEM FOR IMPROVING UTILIZATION OF HUMAN SEARCHERS - A method and system for improving utilization of human searcher(s) in a search system including utilizing a processing such as Natural Language Processing to improve the ability of the search system to recognize an intent of a user request, provide information to an expeditor to respond to queries, and automatically route a query to a relevant and qualified searcher. Using NLP, a request is processed to allow improved use of automated responses, more effective use of the expeditor, and more effective use of search specialists. | 06-03-2010 |
| 20100082652 | METHOD AND SYSTEM FOR MANAGING USER INTERACTION - A system and method are described for managing user interaction(s) and information of user(s). The system may select activities which are associated with a user system and may inform content providers of user systems which have received content from the system. User actions are detected and responses associated with the activities associated with the user system are executed. A user interface which is specific to a user system may be defined. A user may access various forms of information which may include using a human assistant to access information. The system and method include creating an index of redacted information associated with a user and selectively providing access to the information for performing a transaction or service on behalf of the user. | 04-01-2010 |
| 20100042619 | METHOD AND SYSTEM OF TRIGGERING A SEARCH REQUEST - A method and system are described for creating a recurring or triggered search request. A search request is associated with a condition which initiates an information search. A search result, including a search query associated with a search request and a condition may be provided to a user via any or all communication services and/or devices associated with the user. A tool is provided to enable a user to select an existing search request and/or search result which may be used to create a triggered or ‘favorite’ search query which may be triggered as designated. Triggered search requests may be suggested to a user using automated and/or human assisted techniques. | 02-18-2010 |
| 20100010912 | METHOD AND SYSTEM OF FACILITATING A PURCHASE - A system and method of facilitating a purchase including using assistance of a search service and redacting data is described. A user may link an account of a search service with an account of a vendor and may use the linked accounts to purchase an item and/or service from the vendor. A human assistant may select information of an item and/or service from a vendor associated with a user and may provide information of the item to the search system in order that an offer for the item and/or service may be provided to a user and a purchase of the item and/or service may be completed by the user. | 01-14-2010 |
| 20090299853 | METHOD AND SYSTEM OF IMPROVING SELECTION OF SEARCH RESULTS - A system and method utilizing human searchers and/or guides to select a search result(s) which may and/or may not be influenced by commercial or compensation information. A guide(s) may be selected and/or provided with information which may be influenced by compensation information associated with the guide(s) and/or other information. Human judgment may be used to select an organic search result(s) and/or a sponsored result. A person searching on behalf of another may make a decision regarding what will be provided to the other person based on varying degrees of commercial influence which may be explicitly and/or indirectly applied to a selection by a person. | 12-03-2009 |
| 20090276419 | METHOD AND SYSTEM FOR IMPROVEMENT OF REQUEST PROCESSING - A system and method of processing a request including improving usage and/or performance of resources is disclosed. Information relating to a user request may be provided to one or more resources which process the information and provide a result. A result and/or other information may be provided to a human assistant or guide who may process information to produce a result and/or review a result(s). Information provided by a guide may be processed and provided to a resource, which may improve the performance of a resource. A resource(s) and/or a guide(s) may be selected and/or provided with activities based on ratings and/or rankings associated with a request, which may optimize usage of system resources. Information obtained may be provided for various purposes. | 11-05-2009 |
| 20090193016 | METHOD AND SYSTEM FOR ACCESS TO RESTRICTED RESOURCES - A method and system of providing a search result to a user based on information indicated in a restricted access resource is described. A search system utilizing the assistance of human searchers or guides may obtain a search result using information included in a restricted resource. Access to a restricted resource is granted to guides based on access information provided to the search service. A guide may access information indicated in a restricted resource in order to obtain a search result. A search result obtained based on information indicated in a restricted resource may be returned to a user. | 07-30-2009 |
| 20090157523 | METHOD AND SYSTEM FOR HUMAN ASSISTED REFERRAL TO PROVIDERS OF PRODUCTS AND SERVICES - A method and system for referring a user to a provider of good(s), service(s) and/or information thereof which utilizes a human assistant. A human searcher or guide is selected to respond to a user request, and communication is established between a user and a guide. If the system determines that a user is requesting a product(s) and/or service(s), a provider of the product(s) and/or the service(s) is identified, and a communication session is established between a user and a provider of goods and/or services. A search system may assist in completing a transaction and may provide a referral service. Payment may be made using a payment system associated with a user using Premium SMS without requiring a user to provide payment information to a guide and/or the search system. | 06-18-2009 |
| 20090132500 | METHOD AND SYSTEM FOR IMPROVING UTILIZATION OF HUMAN SEARCHERS - A method and system of improving utilization of human searcher(s) in a search system provides an ambassador guide who may categorize and structure a request, interact with a user, provide a search result, and review a search result. The ambassador guide improves response time, automation, and efficiency of use of searchers and resources of the search system. A toolset may be provided to an ambassador to assist in rapidly executing relevant tasks. | 05-21-2009 |
| 20090119264 | METHOD AND SYSTEM OF ACCESSING INFORMATION - A system and method of associating various communication services with a user ID is described. Using the association of a user ID with various communication service(s) and/or device(s), information related to a search request may be provided via any or all devices and/or communication services which are associated with the user ID. | 05-07-2009 |
| 20090119263 | METHOD AND SYSTEM OF PROMOTING HUMAN-ASSISTED SEARCH - A method and system of promoting service(s) of a search system are disclosed. A monitoring software or a search monitor may be operative on a user device. A user may be notified of an alternate search result(s) when such a result is identified. Condition(s) whereby a notification is presented to a user may be modified based on user action(s) and/or other information. | 05-07-2009 |
| 20090100047 | METHOD AND SYSTEM OF MANAGING AND USING PROFILE INFORMATION - A method and system for matching a search request to a human assistant and/or other items based on information indicated in a profile associated with the search request is described. A ranking of a guide is determined based on matching of information associated with the guide and information associated with a search request. Profile information such as demographic, geographic, personality, areas of interest, people, hobbies, etc. may be used in addition to other information such as keywords or categories which are associated with a request in order to select a guide. Items such as a search result, an advertisement, a search resource, a previous query, etc. may be selected based on profile information associated with the item. Profile information may be associated with an item based on profile information associated with a guide and/or a user who has expressed an opinion regarding the item. | 04-16-2009 |
| 20090100032 | METHOD AND SYSTEM FOR CREATION OF USER/GUIDE PROFILE IN A HUMAN-AIDED SEARCH SYSTEM - A process and system of defining a user and/or guide profile is disclosed. Information of a user or guide profile may be obtained by designating information to be processed by a search system. Profile data may be obtained from a number of activities which produce information regarding a person who participated in the activities. A process and system is provided for creating profiles which may be used to identify persons who have information related to the profile. A searcher, user or other profile may be created, modified and managed using the process and system. | 04-16-2009 |
| 20090006333 | Method and system for accessing search services via messaging services - A user using a chat or instant message, mobile message or email type of interface, for example, an information seeker, can connect via an instant message, mobile message, email or chat type of service provider, for example, an America On-line Instant Messenger (AIM) server. The message server connects the user to a routine that allows the user to utilize his or her service interface in combination with the services provided by the information search system. After connection has been established via the message interface, for example, an instant message is received via the chat process. A query string can then be extracted from the instant message and passed to the search system, which can respond with search results. | 01-01-2009 |
| 20080270389 | METHOD AND SYSTEM FOR IMPROVEMENT OF RELEVANCE OF SEARCH RESULTS - A system and method for improving the relevance of search results is disclosed. Voters who may be human searchers or guides may review search results or other review items associated with a search request or other reference item. A review may be activated based on a usage indicator(s) which may improve utilization of guides. A vote by a voter may be weighted based on a voting history associated with the voter and one or more reference voters who may be designated by the system. A voter may be presented with a group of items for review including simultaneously. A number of comparison voting sessions or elections may be used to determine a rating or ranking of a review item associated with a reference item. | 10-30-2008 |
