CGI Technologies and Solutions Inc.
|CGI Technologies and Solutions Inc. Patent applications|
|Patent application number||Title||Published|
|20130117281||METHOD AND APPARATUS FOR SOCIAL MEDIA ADVISOR FOR RETENTION AND TREATMENT (SMART) - A method and apparatus are implemented in one or more processors for processing various social media data received over a network for collection, analysis, and application to business logic and/or business applications. Based on personally identifying information of an account holder, social media data regarding the account holder is retrieved from one or more social media sources or a clearing house over the network. The retrieved social media data is processed (i.e., parsed and/or filtered, and validated) via certain criteria. A usefulness score for the social media data is computed based on various factors including at least one of an identity match value, a truth confidence value, and a context data relevance value. The social media data and its computed usefulness score can be presented to a user and business applications for further processing and treatment of the account holder.||05-09-2013|
|20110040704||REAL-TIME CHARGE CALCULATION SYSTEM - The above objects can be attained by a system that creates system-created events at an optimal time independent of the billing process, and performs a continuous pricing process so that as events become available to the system they can be priced and summarized in real-time, allowing the billing process to be performed more efficiently. Usage and one-time events become available for pricing as soon as they are delivered to the system. System-created events, such as recurring, minimum charge summary, and maximum charge summary events, are created by the system based on a schedule defined by a subscription to which a customer has subscribed. Charges for events are re-calculated, if necessary, when information in the system, which impacts the charge of an event, changes. On demand pricing is performed when a charge for summary event, such as, a tiered discount plan summary, minimum charge summary, or maximum charge summary, is to be displayed or billed.||02-17-2011|
|20090204526||METHOD AND SYSTEM FOR UTILIZING A FLEXIBLE CASE MODEL FOR COLLECTIONS - A computer-implemented method and system for creating a flexible case model for use in managing collections of multiple accounts of a customer needing collection. Attributes are defined, each of the attributes including a data source, wherein the data source can be inherited or rolled up. Plural different entity models are defined, wherein each of the entity models includes a plurality of the attributes, the different entity models being (i) a finance entity, and (ii) a promise entity which a customer can promise to pay. Plural collection object models are defined, wherein each of the collection object models includes a plurality of the entity models, including a finance entity and a promise entity. Where the plural collection object models sit in a case model hierarchy is defined, wherein a case represents multiple accounts of a customer needing collection.||08-13-2009|
|20080201248||Method and system for managing case based promises to pay - A method of managing case based promises to pay includes displaying a customer hierarchy. The customer hierarchy displays (i) a customer level with customer level information and (ii) plural account levels with account level information for respective multiple accounts of a customer needing collection. Also included is displaying action now amounts for the customer on the customer level and on the account levels of the customer hierarchy; wherein the account level information is rolled up into the customer level information. The method further includes interacting with a user to select the action now amount for an upper level in the customer hierarchy, and dispersing a partitioned amount of the action now amount to levels which the customer can promise to pay, for levels which are hierarchically below the level of the selected action now amount in the customer hierarchy.||08-21-2008|
Patent applications by CGI Technologies and Solutions Inc.