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AUDIOPOINT, INC.
| AUDIOPOINT, INC. Patent applications | ||
| Patent application number | Title | Published |
|---|---|---|
| 20100086109 | System, Method and Computer Program Product for Interactive Voice Notification and Product Registration - An automated product registration system registers a product in response to an incoming telephone call. Outbound telephonic notifications are sent based on user responses during the product registration. The notification can be a product recall alert, information about a complementary product and/or new feature the user showed interest in, and/or an option to extend warranty coverage. The system can transfer the user to a live agent when the user requests more information. | 04-08-2010 |
| 20090286514 | INTERACTIVE VOICE ACCESS AND RETRIEVAL OF INFORMATION - A system is responsive to voice commands and requests from a user to access and search distributed data resources. The system may include a speech recognition engine configured to receive a spoken command from the user. A processor is configured to identify a service requested by the user from the spoken command. A search engine is configured to associate the user with other services providing offerings available to the user. A speech synthesizer provides an output to the user that conveys the requested information. The processor may be configured to respond to a spoken selection made by the user to selectively provide the requested information and the offerings to the user. The speech synthesizer is responsive to the processor for converting the information retrieved from the selected service in a format that is audible to the user. | 11-19-2009 |