Asurion, LLC. Patent applications |
Patent application number | Title | Published |
20160098801 | Account Based Handset Protection Coverage - Methods and means for device account based protection coverage are provided which allow for account holders to share a protection plan across a shared account, thereby covering a plurality of individual devices and discreet devices. Program users are able to manage their device protection in a manner more consistent with the way they use their device and services. Users are also able to purchase rate-tailored protection plans for all (or some) of the plurality of devices tied to the account, thereby facilitating cost-sharing of service fees with other members associated with the account. Account members can also share claims benefits across the protected group. | 04-07-2016 |
20160078553 | Device Account Upgrade-At-Claim - A method of upgrading a device account is provided, the method comprising: disposing a processor in communication with a software package, wherein said software package is capable of receiving a data file containing a current device account status indicator from a device account status data provider; referencing said data file to inform a decision regarding whether a device account owner is eligible for an account upgrade at the time a device account claim is processed; and notifying said owner whether a device protection account upgrade is available. A related system appropriate for upgrading a device account is also provided, the system comprising: a processor disposed in communication with a software package, wherein said software package is programmed with means for receiving a data file containing a current device account status indicator from a device account status data provider; means for referencing said data file to inform a decision regarding whether a device account owner is eligible for an account upgrade at the time a device account claim is processed; and means for notifying said device account owner whether a device account upgrade is available. | 03-17-2016 |
20150163302 | SYNCHRONIZING CONTENT BETWEEN DEVICES - Methods, systems, and apparatus include computer programs encoded on a computer-readable storage medium for transferring information between devices. A method includes: receiving at a transferring device and indication of an intent to transfer data from the transferring device to a receiving device; receiving at a receiving device an indication of an intent to receive the data from the transferring device; displaying by the receiving device a code responsive to the indicating by the receiving device; reading the code by the transferring device and prompting, including providing a first prompt to a user of the transferring device to confirm pairing with the receiving device; receiving a confirmation of the first prompt; providing a second prompt to a user of the receiving device to confirm pairing with the transferring device; and receiving a confirmation of the second prompt and initiating transfer of the data from the transferring device to the receiving device. | 06-11-2015 |
20150161633 | TREND IDENTIFICATION AND REPORTING - Technologies related to data analysis and reporting are disclosed. Data is gathered from multiple social media sources, including gathering data related to issues that users are experiencing related to the use of a deployed device. Trending data is identified based at least in part on an analysis of the gathered data. The trending data is classified into categories. Data similarity between the trending data in a respective category is measured to create groups. Groups and information related to issues associated with a given group are reported. | 06-11-2015 |
20150148007 | PHONE LOCK SYSTEM - Technologies related to mobile communication devices are disclosed. A mobile communication device is identified, including identifying a unique identifier associated with the mobile communication device. An application is stored in firmware of the mobile communication device. The application is executed at boot-up and periodically when the mobile communication device is operating. Executing the application includes checking with a service to ensure that the mobile communication device is confirmed to be operational, including providing the unique identifier to the service. A confirmation is received that the mobile communication device is confirmed to be operational, and when so, waiting until a next check time for further processing. Upon receiving an indication that the device is confirmed to no longer be operational, a script is executed that locks the device, including creating a password, locking the mobile communication device with the password, and disabling a USB port that is included in the device. | 05-28-2015 |
20140330764 | BATTERY DRAIN ANALYSIS AND PREDICTION FOR WIRELESS DEVICES - Technologies for wireless device battery analysis and prediction are disclosed. A described technology includes extracting first attributes associated with first applications; collecting data samples from wireless devices that are configured to execute one or more of the first applications, each of the data samples including (i) one or more application identifiers identifying one or more processes executing on a wireless device during a time duration, and (ii) battery drain information associated with the time duration; determining battery usage characteristics of the extracted first attributes based on correlations among a portion of the data samples; extracting second attribute(s) associated with a second application; identifying one or more of the extracted first attributes that correspond respectively to the second attribute(s); and using one or more of the determined battery usage characteristics that correspond respectively to the one or more identified first attributes to determine a battery usage profile for the second application. | 11-06-2014 |
20140200931 | Account Based Handset Protection Coverage - Methods and means for device account based protection coverage are provided which allow for account holders to share a protection plan across a shared account, thereby covering a plurality of individual devices and discreet devices. Program users are able to manage their device protection in a manner more consistent with the way they use their device and services. Users are also able to purchase rate-tailored protection plans for all (or some) of the plurality of devices tied to the account, thereby facilitating cost-sharing of service fees with other members associated with the account. Account members can also share claims benefits across the protected group. | 07-17-2014 |
20140173577 | PATCHLESS UPDATE MANAGEMENT ON MOBILE DEVICES - Technologies for mobile device software update management are disclosed. A described technique includes obtaining update information to modify a target function; identifying, from among a plurality of executing processes, a process that is operable to execute the target function, wherein the target function resides within a memory area associated with the identified process; suspending the identified process; determining, within the memory area, a memory address of the target function based on the obtained update information; modifying the target function in the memory area based on the memory address and the obtained update information to produce a modified function; and resuming the modified process. | 06-19-2014 |
20140136245 | Method for Offering a Protection Policy for a Mobile Device - One embodiment includes a method for offering a protection policy for a mobile device, the method comprising the steps of providing an application, conducting a test of the mobile device, calculating the risk of protecting the mobile device, and offering an protection policy. The application is configured to operate on the mobile device and to test at least one function of the mobile device. The test is conducted by the application and verifies at least one function of the mobile device through the application. The risk of protecting the mobile device is based upon at least one result of the test. The protection policy for the mobile device is based upon the calculated risk, has a cost, and is offered for purchase to a user of the mobile device an. | 05-15-2014 |
20140046856 | Device Account Upgrade-At-Claim - A method of upgrading a device account is provided, the method comprising: disposing a processor in communication with a software package, wherein said software package is capable of receiving a data file containing a current device account status indicator from a device account status data provider; referencing said data file to inform a decision regarding whether a device account owner is eligible for an account upgrade at the time a device account claim is processed; and notifying said owner whether a device protection account upgrade is available. A related system appropriate for upgrading a device account is also provided, the system comprising: a processor disposed in communication with a software package, wherein said software package is programmed with means for receiving a data file containing a current device account status indicator from a device account status data provider; means for referencing said data file to inform a decision regarding whether a device account owner is eligible for an account upgrade at the time a device account claim is processed; and means for notifying said device account owner whether a device account upgrade is available. | 02-13-2014 |