American Well Inc. Patent applications |
Patent application number | Title | Published |
20090262919 | Establishment of a Telephone Based Engagement - In general, in one aspect, a computer-implemented method for establishing multiple communication channels between a service provider and a consumer includes establishing a text based communication between the consumer and the service provider over the Internet. The method also includes receiving, at a central system, a first telephone number provided by the consumer via a first user interface and a second telephone number provided by the service provider via a second user interface. The method also includes calling, from the central system, the first telephone number and the second telephone number and bridging the calls between the central system and the first telephone number and the central system and the second telephone number to establish a communication channel between the service provider and the consumer. | 10-22-2009 |
20090089147 | PROVIDER SUPPLY & CONSUMER DEMAND MANAGEMENT - Amongst other things, one or more requests is received from at least one consumer of services to consult with a service provider associated with a brokerage system and having a service provider profile that satisfies at least some attributes in a set of attributes. The consumer demand is measured for consultations with one or more service providers associated with the brokerage system and having service provider profiles that satisfy at least some attributes in the set of attributes. A supply of active service providers associated with the system and having service provider profiles that satisfy at least some attributes in the set of attributes is also measured. It is determined whether an imbalance exists between the consumer demand for and the supply of active service providers having service provider profiles that satisfy at least some attributes in the set of attributes. | 04-02-2009 |
20090089098 | Identifying Clinical Trial Candidates - In general in one aspect, one or more clinical study candidates are identified by consolidating health care information for a consumer, applying the consumer's health care information to a rules engine, identifying a consumer as eligible to participate in one or more clinical studies, and presenting an opportunity to participate in the study to the consumer. | 04-02-2009 |