| 20100306199 | USER-DEFINED HIERARCHICAL CATEGORIZATION SYSTEM AND METHOD FOR GENERATING OPERATIONAL METRICS - The present invention provides a method, system and apparatus for categorizing information in a user-defined hierarchical category structure. Association of the information with a category additionally results in categorization of the information in all superior parental categories that are linked to the category. The present invention is also capable of generating metrics reports using the categorized information. | 12-02-2010 |
