Nice Systems
Nice Systems Patent applications | ||
Patent application number | Title | Published |
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20090150152 | METHOD AND APPARATUS FOR FAST SEARCH IN CALL-CENTER MONITORING - A method and apparatus for indexing one or more audio signals using a speech to text engine and a phoneme detection engine, and generating a combined lattice comprising a text part and a phoneme part. A word to be searched is searched for in the text part, and if not found, or is found with low certainty is divided into phonemes and searched for in the phoneme parts of the lattice. | 06-11-2009 |