Re: FAQs - to spam or not to spam

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Stephen W. Thompson (thompson@pobox.upenn.edu)
Wed, 5 Jun 1996 18:06:03 -0400 (EDT)


mitchmcc@ultranet.com (Mitchell McCann) wrote, in part:

> I have
> received a couple of complaints from people who say that although they
> appreciate the FAQ they do not appreciate having to download it twice a
> month as it is quite long.
[snip]
> What do you think? Should I continue to post it in its entirety to rasf1 and
> rasi, or should I just post monthly pointers.

Interestingly enough, the same thing happened to me. In this case one
of the newsgroups I included was one which was mirrored to a mailing list,
for folks without access to news. It was these people who complained that
my FAQ was filling their mailboxes.

I removed the list from the distribution [and resubmitted the header
to the net.answers staff -- still waiting, almost patiently]. I'm
considering a second Periodic Posting which would be the pointer to
the main document, and will probably create it given enough
motivation. I still feel posting to newsgroups is the purpose for a
FAQ to live, but I understand the mirrored newsgroup perspective.

En paz,
Steve, Business Objects FAQ

-- 
Stephen W. Thompson, U. of PA, Data Administration, 215-898-1236, WWW has PGP
thompson@isc.upenn.edu    URL=http://pobox.upenn.edu/~thompson/index.html
  The only safe choice: Write e-mail as if it's public.  Cuz it could be.


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