Re: The FAQ system approaches obsolescence. What do we do now?

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Mr Rhys Weatherley (rhys@fit.qut.edu.au)
Fri, 9 Dec 1994 09:48:49 +1000 (EST)


On Thu, 8 Dec 1994, Eric S. Raymond wrote:

> Yesterday a cable company in my area, Comcast, announced plans to make
> Internet service available over cable for $5-10 per month. Want to bet that
> won't happen elsewhere?

I'll take that bet. Here in Australia we do not have cable TV yet, let
alone cable Internet. Telecom Australia is busy re-wiring the whole
country for various services (cable TV, interactive TV, home shopping,
etc), but I expect it will be quite a while before the Internet is as easy
as plugging the computer into the set-top box down here. Also, the
current prices for data bandwidth in Australia are way off the scale.
Anything faster than a 28.8K modem link is too expensive for anyone except
medium to big business. In other countries, anything faster than a 2400
baud modem is a dream. In short, Internet deployment trends from the US
do not apply elsewhere and rearranging the FAQ system should take the
whole world into account.

As to the FAQ question, I think that the news system does a very good job
of distributing most such documents, and that the Web would be a step
backwards rather than forwards. Some of the FAQ's however are reference
works rather than "newbie filters" and could maybe be shifted off into the
Web with a simple pointer posted instead.

As an example of a "reference work", I've been reading the UUCP Internals
FAQ the last couple of days for a project I'm working on. While
interesting, all that implementation detail doesn't need to be posted all
the time. A pointer would be sufficient telling how to get it by ftp,
Web, and mail archive server. IMHO of course. Ian may disagree with
this assessment of the FAQ's usefulness.

Cheers,

Rhys.

-- 
Rhys Weatherley, Queensland University of Technology, Brisbane, Australia.
E-mail: rhys@fit.qut.edu.au  "net.maturity is knowing when NOT to followup"


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