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both aircraft were transcontinental 767 jetliners that had departed Logan Air-
port. Remembering the "we have some planes" remark, Boston Center
guessed that Delta 1989 might also be hijacked. Boston Center called NEADS
at 9:41 and identified Delta 1989, a 767 jet that had left Logan Airport for Las
Vegas, as a possible hijack. NEADS warned the FAA's Cleveland Center to
watch Delta 1989. The Command Center and FAA headquarters watched it
too. During the course of the morning, there were multiple erroneous reports
of hijacked aircraft. The report of American 11 heading south was the first;
Delta 1989 was the second.
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NEADS never lost track of Delta 1989, and even ordered fighter aircraft
from Ohio and Michigan to intercept it. The flight never turned off its
transponder. NEADS soon learned that the aircraft was not hijacked, and
tracked Delta 1989 as it reversed course over Toledo, headed east, and landed
in Cleveland.
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But another aircraft was heading toward Washington, an air-
craft about which NORAD had heard nothing: United 93.
United Airlines Flight 93
FAA Awareness.
At 9:27, after having been in the air for 45 minutes, United
93 acknowledged a transmission from the Cleveland Center controller.This was
the last normal contact the FAA had with the flight.
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Less than a minute later, the Cleveland controller and the pilots of aircraft
in the vicinity heard "a radio transmission of unintelligible sounds of possible
screaming or a struggle from an unknown origin."
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The controller responded, seconds later: "Somebody call Cleveland?"This
was followed by a second radio transmission, with sounds of screaming. The
Cleveland Center controllers began to try to identify the possible source of the
transmissions, and noticed that United 93 had descended some 700 feet.The
controller attempted again to raise United 93 several times, with no response.
At 9:30, the controller began to poll the other flights on his frequency to deter-
mine if they had heard the screaming; several said they had.
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At 9:32, a third radio transmission came over the frequency:"Keep remain-
ing sitting.We have a bomb on board."The controller understood, but chose
to respond: "Calling Cleveland Center, you're unreadable. Say again, slowly."
He notified his supervisor, who passed the notice up the chain of command.
By 9:34, word of the hijacking had reached FAA headquarters.
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FAA headquarters had by this time established an open line of communi-
cation with the Command Center at Herndon and instructed it to poll all its
centers about suspect aircraft.The Command Center executed the request and,
a minute later, Cleveland Center reported that "United 93 may have a bomb
on board."At 9:34, the Command Center relayed the information concerning
United 93 to FAA headquarters.At approximately 9:36, Cleveland advised the
Command Center that it was still tracking United 93 and specifically inquired
whether someone had requested the military to launch fighter aircraft to inter-
cept the aircraft. Cleveland even told the Command Center it was prepared to
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THE 9/11 COMMISSION REPORT
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