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while other companies descended past them and reminded them that they were
supposed to evacuate. Some firefighters were determined not to leave the build-
ing while other FDNY personnel remained inside and, in one case, convinced
others to remain with them. In another case, firefighters had successfully
descended to the lobby, where another firefighter then persuaded them to reas-
cend in order to look for specific FDNY personnel.
168
Other FDNY personnel did not hear the evacuation order on their radio
but were advised orally to leave the building by other firefighters and police
who were themselves evacuating.
169
By 10:24, approximately five FDNY companies reached the bottom of stair-
well B and entered the North Tower lobby.They stood in the lobby for more
than a minute, not certain what to do, as no chiefs were present. Finally, one
firefighter--who had earlier seen from a window that the South Tower had col-
lapsed--urged that they all leave, as this tower could fall as well.The units then
proceeded to exit onto West Street.While they were doing so, the North Tower
began its pancake collapse, killing some of these men.
170
Other FDNY Personnel.
The Marriott Hotel suffered significant damage in
the collapse of the South Tower.Those in the lobby were knocked down and
enveloped in the darkness of a debris cloud. Some were hurt but could walk.
Others were more severely injured, and some were trapped. Several firefight-
ers came across a group of about 50 civilians who had been taking shelter in
the restaurant and assisted them in evacuating. Up above, at the time of the
South Tower's collapse four companies were descending the stairs single file in
a line of approximately 20 men. Four survived.
171
At the time of the South Tower's collapse, two FDNY companies were either
at the eastern side of the North Tower lobby, near the mall concourse, or actu-
ally in the mall concourse, trying to reach the South Tower. Many of these men
were thrown off their feet by the collapse of the South Tower; they then
attempted to regroup in the darkness of the debris cloud and evacuate civil-
ians and themselves, not knowing that the South Tower had collapsed. Several
of these firefighters subsequently searched the PATH station below the con-
course--unaware that the PAPD had cleared the area of all civilians by 9:19.
172
At about 10:15, the FDNY Chief of Department and the Chief of Safety,
who had returned to West Street from the parking garage, confirmed that the
South Tower had collapsed.The Chief of Department issued a radio order for
all units to evacuate the North Tower, repeating it about five times. He then
directed that the FDNY command post be moved further north on West Street
and told FDNY units in the area to proceed north on West Street toward
Chambers Street. At approximately 10:25, he radioed for two ladder compa-
nies to respond to the Marriott, where he was aware that both FDNY person-
nel and civilians were trapped.
173
Many chiefs, including several of those who had been in the North Tower
lobby, did not learn that the South Tower had collapsed until 30 minutes or
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THE 9/11 COMMISSION REPORT
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