Th!nk Neighbor
Model Neighbor made by Th!nk got 4 consumer complains there is 1 recall as well as 13 service bulletins. Consumer complaints with reference, among others things, to electrical system, power train. Technical service bulletines regarding electrical system, equipment and power train. There was one recall concerning service brakes, hydraulic .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | ||||||||||||||||
| 02V073000 | FORD MOTOR COMPANY | from 10/22/2001 to 02/21/2002 | V (Vehicle) | 735 | 03/22/2002 | MFR | FORD MOTOR COMPANY | 03/11/2002 | 03/25/2002 | |||||||
| Defect Summary | On certain electric vehicles, the brake master cylinder pushrod, which connects the brake pedal to the master cylinder, could fracture. | |||||||||||||||
| Consequence Summary | Fracture of the pushrod would result in the loss of the service brakes. dealers will replace the brake master cylinder pushrod. | |||||||||||||||
| Corrective Summary | Dealers have been notified to stop sale of these vehicles until the pushrod has been replaced. owner notification began march 22, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 17347 | 11/01/2003 | 10008178 | Short vehicle driving range. *tt | 07/22/2004 | |
| 17674 | 03/01/2004 | 10007428 | Short vehicle driving range. *tt | 06/22/2004 | |
| 0432 | 01/26/2004 | 10007361 | Think neighbor high voltage harness wire splice kit - service tips. *tt | 06/16/2004 | |
| 03184 | 09/15/2003 | 10004030 | Gauge malfunction, or inoperative dc to dc converter due to water leaks. *tt | 11/14/2003 | |
| 03197 | 09/29/2003 | 10004036 | Low range or a no start condition. battery pack removal and replacement procedure. *tt | 11/14/2003 | |
| 17065 | 08/01/2003 | 10003173 | Electrical leak to the frame from the battery pack, which may affect diagnosis of electrical components. *tt | 10/09/2003 | |
| 0321 | 02/03/2003 | 10002471 | Think neighbor vehicles may exhibit illumination of the leakage icon, failure to power up, intermittent loss of power, gauge malfunction, and other related vehicle system malfunctions. revised 72 volt low current wire harness replacement | 09/03/2003 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 05412 | 03/07/2005 | 10014657 | Diagnostic procedure for th!nk neighbor on-board battery charger. *tt | 05/05/2005 | |
| 04249 | 12/13/2004 | 10014081 | Lack of range - battery charger replacement procedure. *tt | 04/28/2005 | |
| EQUIPMENT | |||||
| 16227 | 09/01/2002 | 10008602 | Decklid tight fit. *mj | 08/09/2004 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 17038 | 08/01/2003 | 10003161 | Drivetrain noise. *tt | 10/09/2003 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| 16986 | 07/01/2003 | 10003852 | Brake or wheel noise. *tt | 11/04/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 16421 | 11/01/2002 | 10008348 | Premature windshield wiper blade replacement due to overexposure to sunlight. *tt | 07/28/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/01/2009 | 5000 | 1 | |
| The main display cluster on the vehicle sizzled and popped upon turning the vehicle on, melting some plastic along with it. the vehicle was entirely inoperable after this happened. had i been driving while this happened it could have potentially presented a hazard to myself and other motorists if my momentum alone were not sufficient to move to the side of the road. *tr | |||
| 01/24/2009 | 104 | 1 | |
| I just purchased a 2002 ford think electric vehicle. the cluster in the dash sizzled and emitted smoke, i think a small fire was started and went out on it's own. the vehicle lost power and could not be moved under it's own power. when i started checking online, i was shocked to find out that this is extremely common problem. i am certainly no safety expert, but it would seem to me that having a component burn up in the dash, sizzling and smoking that causes a sudden loss of electrical and drive power would be a safety issue. again, this is extremely common for the ford think and it's only a matter of time until someone gets hurt. i understand there is a new revised cluster from ford, but it too has the very same problem. *tr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/01/2003 | 100 | 9 | |
| Tl*- the contact owns an electric ford think 2002. on september 2003 with approximately 100 miles on the odometer the vehicle did not charge as normal, still under warranty it was taken to the dealer, where the battery was changed. on march 2004 the vehicle stopped charging properly. it was taken to the dealer ,where they replaced the battery. subsequently, the vehicle has been taken to the dealer for the same problem on july 2004, october 2004, march 2005, june 2005, october 2005, april 2006, and november 2006. the warranty expired on october 2005. the vehicle was at the dealer for the same problem since november 2006, because the dealership refused to replace the battery without a $1700.00 fee. the contact filed a complaint since this problem was ongoing since the vehicle was purchased, the contact wanted the battery to be replaced or fixed at no charge. the number of occurrences was 9. *ak | |||
| POWER TRAIN | |||
| 01/24/2009 | 104 | 1 | |
| I just purchased a 2002 ford think electric vehicle. the cluster in the dash sizzled and emitted smoke, i think a small fire was started and went out on it's own. the vehicle lost power and could not be moved under it's own power. when i started checking online, i was shocked to find out that this is extremely common problem. i am certainly no safety expert, but it would seem to me that having a component burn up in the dash, sizzling and smoking that causes a sudden loss of electrical and drive power would be a safety issue. again, this is extremely common for the ford think and it's only a matter of time until someone gets hurt. i understand there is a new revised cluster from ford, but it too has the very same problem. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SAN JOSE | SUNNYVILLE FORD OR PENINSULA FORD | 408-522-0284 |