Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
TS050115801/01/200810024195Airbag light on; dtc b1378 (driver side airbag resistance too high) and/or dtc b1382 (passenger side airbag resistance too high). forenza, sedan/wagon, reno (rq420) 2005-2006. vin(s) -6k425022. *nj03/20/2008
051223410019168Passenger air bag sensing system. passenger air bag off light on when if should be off. *tt02/15/2006
031223410019167Passenger air bag sensing system. passenger air bag off light on when if should be off. *tt02/15/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/23/2010420001
 The airbag warning light is on all the time. it is irritating that we cannot get it to go away. even when resetting the system it comes back within hours. suzuki will not fix unless we pay. have checked the connection under the seats and made sure they were not loose. suzuki should be forced to recall effected vehicles. bulletin no: ts0501158 date of bulletin: 03/20/2008 summary description: airbag light on; dtc b1378 (driver side airbag resistance too high) and/or dtc b1382 (passenger side airbag resistance too high). forenza, sedan/wagon, reno (rq420) 2005-2006. vin(s) -6k425022. *tr
12/23/201042000
 The airbag warning light is on all the time. it is irritating that we cannot get it to go away. even when resetting the system it comes back within hours. suzuki will not fix unless we pay. have checked the connection under the seats and made sure they were not loose. suzuki should be forced to recall effected vehicles. bulletin no: ts0501158 date of bulletin: 03/20/2008 summary description: airbag light on; dtc b1378 (driver side airbag resistance too high) and/or dtc b1382 (passenger side airbag resistance too high). forenza, sedan/wagon, reno (rq420) 2005-2006. vin(s) -6k425022.
07/01/2008350001
 The airbag warning light is on all the time. i brought it back to suzuki several times and they were never able to repair it. this is a very common problem on suzuki renos and forenzas (reno and forenza are the hatchback and sedan versions of the same car). there is a technical service bulletin, but suzuki seems incapable of fixing the problem. the air bag warning light being on all the time means the airbag will either not deploy when it should, which could lead to death or injury or could deploy when it shouldn't which could also lead to death or injury. this needs to be made from a tsb into a non voluntary re-call for suzuki, before someone is killed as a result of the defect. *tr
07/01/200835000
 The airbag warning light is on all the time. i brought it back to suzuki several times and they were never able to repair it. this is a very common problem on suzuki renos and forenzas (reno and forenza are the hatchback and sedan versions of the same car). there is a technical service bulletin, but suzuki seems incapable of fixing the problem. the air bag warning light being on all the time means the airbag will either not dploy when it should, which could lead to death or injury or could deploy when it shouldn't which could also lead to death or injury. this needs to be made from a tsb into a non voluntary re-call for suzuki, before someone is killed as a result of the defect.
06/01/2009350001
 Air bag warning light is on all the time on the driver's side. took it back to suzuki while still under warranty, they repaired it and within a week it came back on. brought back several more times, they were unable to permanently fix it. was told this is a common problem on suzuki renos. the sensor under the seat is the problem by suzuki mechanic. have checked and it does appear to be a very common problem. if the air bag warning light is on it means the air bag may not deploy in the event of a frontal collision, which could lead to death or injury for the driver of the vehicle. *tr
10/01/200725000
 Ait bag warning light came on when car was just over a year old. had it reset at dealership, came back on within hours. called back and was told it is a common problem on suzuki renos and forenzas. air bag light will not shut off. suzuki will not fix even though they know it is a common problem on it. there is a technical service bulletin. if the car is involved in an accident, the air bag will ot deploy. i believe that suzuki should be forced to recall all cars impacted and repair free of charge to the customer. it is a known problem arising from a design or production flaw, they should be responsible for repair, before someone has an accident and is killed because the airbag does not deploy. bulletin no: ts0501158 date of bulletin: 03/20/2008 summary description: airbag light on; dtc b1378 (driver side airbag resistance too high) and/or dtc b1382 (passenger side airbag resistance too high). forenza, sedan/wagon, reno (rq420) 2005-2006. vin(s) -6k425022. *nj
07/25/2011
 I was driving too school and the air bag light just turned on. till this day the light has not turned off haven't went to suzuki to go check this out, this car is nothing but problems.
04/17/201148436
 2005 suzuki reno, air bag light comes on shortly after numerous repairs.purchased car used with 43,436 miles from classic dealer ship in mentor , ohio. they also took car to suzuki to dealer ship for repair before i took delivery, and then airbag light came on shortly after. i understand this is a common problem and from what i understand the bags will not deploy in a accident? regards, marshall kidd
12/01/201030000
 I have a 2005 suzuki reno. the driver's side and passenger side air bag warning light is on constantly. i have taken it back to suzuki who admits there is a tsb for this fault but have said to me that they repair it and within a few miles the fault returns. this presents a significant danger of injury to the driver and front seat passenger as the air bag may not deploy in the event of an accident or may deploy for no reason while driving. this is something that by virtue of a tsb, suzuki has seen as a problem on suzuki, reno and forenza models, but which they refuse to repair at their cost. although i have put in a date of 12/01/10 for the incident date their is actually no date as such as there has been no incident. there is however significant danger of injury as a direct cause of the fault
11/24/200912
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i own a 2005 suzuki reno an bought it new. the airbag malfunction light on the dashboard has gone on over a dozen times since i owned the car. for the first 3 years suzuki dealership has so called repaired it, however within 4 weeks the light on the dash goes on and remains on, now i pay for all repairs and november of 2009 i spent 600 dollars which included repair of the airbag, so the light won't go on, they told me they repaired it and 3 weeks later the airbag safety warning light went on again and won't go off. i want to report this because i heard of alot of foreign cars recalled and my car has 4 airbags which keeps malfunctioning, and the fix is only temporarily. i am still paying off the car, and i need your expertise advise, maybe this should be a recall matter. please help me. [xxx] *tr
AIR BAGS - FRONTAL
05/11/201125000
 The air bags for the driver and passenger are defective. the warning light is on all the time on the driver side and intermittently on the passenger side have been since the car had about 20k miles on it. i took it to be repaired it was reset only to light up again after a few miles. i went back and they said they could reset it, but it would only come back on again in a few miles. suzuki america is aware that the is a problem with the airbags sensors, but there is no recall. according to the local suzuki dealership it is a very common problem on all suzuki renos and suzuki forenzas. i have read several reports of suzuki forenzas and renos (the hatch back version of the forenza) that have been in accidents where the air bags should have deployed but did not because of this airbag malfunction. i would like suzuki to be forced to re-call all suzuki forenzas and renos to have this problem fixed.
11/10/200955000
 I have a 2005 suzuki reno. the airbag light is on all the time and has beenfor about a year. there is a technical service bulletin from suzuki on the matter, so they realize it is a common problem on both the driver and passenger side. suzuki will not repair it free of charge althoug it is a design fault. i would like a recall to fix the problem. a technical service bulletin only fixes what is potentially a dangerous problem, caused by bad design, at my expense. here is the tsb from suzuki component description: 1. air bags:frontal:sensor/control module bulletin number: ts0501158 bulletin date: jan 2008 vehicle: 2,006 suzuki reno summary: airbag light on; dtc b1378 (driver side airbag resistance too high) and/or dtc b1382 (passenger side airbag resistance too high). forenza, sedan/wagon, reno (rq420) 2005-2006. vin(s) -6k425022. ( nhtsa item number - 10024195 )
04/05/2010
 I want to lodge a complaint/investigation into the 2005 suzuki reno airbag system. i believe my case to be important safety issue. the driver had been at a 4-way stop in a residential area, started in first gear the right front tire blew and the the car wasthrown into a curb. it appears that the curb got between the rim and the blown tire and although the driver was trying to use the breaks to stop he could not get traction...like being on a railroad tie. the car hit a mailbox and then was propelled into a telephone pole. the car hit slightly off the mid center to the right breaking the bumper guard (tie) and according to the insuranace company the car was a total loss. the driver received significant medical damage to his chin and loss 3 lower front teeth. one tooth at the crash site and 2 surgically removed at the grady hospital, atlanta trauma center. i do not understand why the airbags did not deploy to help protect the driver with an impact as significant as this one. the driver will probably need at the least a chin scar revision or possibly a chin restoration and 3 dental airbags. my car insurance has attempted to contact suzuki to review and investigate why the airbags did not deploy and my agent did finally talk with someone at suzuki that agreed to review and investigate this issue by looking at the car without my insurance filing a subrogation claim. that was 2 weeks ago and haven't received a report yet. my daughter/family also drive a 2005 reno and i am concerned that if they are in an accident that the airbags may not deploy and something worse could happen. i need to know that there is not something faulty with the airbag system of the make and model before someone else is hurt or killed, my famliy or someone else's love one. please help me...i need peace of mind and being this is a safety issue i am in hopes that you will investigate. i can provide details...there should not be a general assumption that the car is safe if it is not.
03/16/20081
 The airbag light on my 2005 suzuki reno came on...after a $2,000.00 estimate from the suzuki dealer i complained to suzuki headquarters and they fixed it at no charge to me but this may be happening to other suzuki's and people may be paying to fix it. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/13/20065627405/29/2006
 I got my car in may, 2006. it was brand new when i bought it, but it was in the shop only six days after. i began to notice that my car would jerk when it was shifting gears (although it was an automatic). over about a week's time, it got much worse and i had to bring it in for repairs. i was told that the transmission had not been updated. i brought it back three more times with the same problem. the 4th time i brought it back, it was so bad that not only was it jerking while shifting, but while staying at a steady speed as well. finally, my check engine light came on because my transmission was bad. at the same time, my passengers side airbag sensor was not working. i would sit in the seat and the light would come on saying passengers airbag off. i brought it back more than 4 times for both the airbag and transmission. sometimes, i would be told they could not duplicate the concern and therefore, they could not fix it. other times, i would be told my car had been updated and fixed and that i should not have any other problems. after only 5 months of owning the car, i had to file a lemon law application. neither my transmission or my airbag have been fixed, and i am currently driving a car with a bad transmission and no passengers side airbag. *jb
AIR BAGS - SIDE/WINDOW
03/16/20081
 The airbag light on my 2005 suzuki reno came on...after a $2,000.00 estimate from the suzuki dealer i complained to suzuki headquarters and they fixed it at no charge to me but this may be happening to other suzuki's and people may be paying to fix it. *tr