Keystone Raptor 2011
Model Raptor made in 2011 by Keystone got 10 consumer complains there are 5 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to service brakes, hydraulic, tires. Technical service bulletines regarding tires. There were some recalls concerningelectrical system, equipment.
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 10V594000 | KEYSTONE RV COMPANY | V (Vehicle) | 6297 | 12/14/2010 | MFR | KEYSTONE RV COMPANY | 11/23/2010 | 12/02/2010 | ||||||||
| Defect Summary | Keystone is recalling certain fifth wheel trailers with a generator ready option. if the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections. | |||||||||||||||
| Consequence Summary | Overheating of the connections could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the transfer switch if necessary free of charge. the safety recall began on december 14, 2010. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-153.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT | ||||||||||||||||
| 11V064000 | KEYSTONE RV COMPANY | V (Vehicle) | 318 | 10/20/2010 | MFR | KEYSTONE RV COMPANY | 01/26/2011 | 02/04/2011 | ||||||||
| Defect Summary | Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line. | |||||||||||||||
| Consequence Summary | A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury. | |||||||||||||||
| Corrective Summary | Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall is began october 22, 2010. owner may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. is 10-148.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V478000 | KEYSTONE RV COMPANY | V (Vehicle) | 5459 | 10/20/2010 | MFR | KEYSTONE RV COMPANY | 10/05/2010 | 10/13/2010 | ||||||||
| Defect Summary | Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line. | |||||||||||||||
| Consequence Summary | A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury. | |||||||||||||||
| Corrective Summary | Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall is expected to begin during october 2010. owner may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-148.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 11V078000 | KEYSTONE RV COMPANY | from 08/30/2010 to 01/18/2011 | V (Vehicle) | 47 | MFR | KEYSTONE RV COMPANY | 02/03/2011 | 02/09/2011 | ||||||||
| Defect Summary | Keystone is recalling certain model year 2011 raptor recreational vehicles. the fresh water fill/draw line may be connected to the black waste water's tank. | |||||||||||||||
| Consequence Summary | In the event the fresh water line is connected to the black waste water's tank, the fresh water may become contaminated leading to an increased risk of personal injury. | |||||||||||||||
| Corrective Summary | Dealers will inspect the water lines to verify they are plumbed correctly and correct if necessary. this service will be performed free of charge. the safety recall is expecting to begin during february 2011. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 11-161.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V587000 | KEYSTONE RV COMPANY | V (Vehicle) | 4770 | MFR | KEYSTONE RV COMPANY | 11/17/2010 | 11/24/2010 | |||||||||
| Defect Summary | Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Keystone is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during november 2010. owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-150.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| SA-10-155 | 11/05/2010 | 10039661 | Ready | 08/08/2011 | |
| SA-10-155 | 11/05/2010 | 10039661 | Keystone rv company: the rear tire may come in contact with an outrigger. *rm | 08/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 12/21/2011 | 3000 | ||
| Tl* the contact owns a 2011 keystone raptor fifth wheel. the contact stated that while driving 35 mph, the brakes seized after the check trailer warning lamp illuminated. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 3000. | |||
| 12/21/2011 | 3000 | ||
| Tl - the contact owns a 2011 keystone raptor fifth wheel. the contact stated that while driving 35 mph, the brakes seized after the check trailer warning lamp illuminated. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 3000. kmj | |||
| 12/21/2011 | 3000 | ||
| Tl - the contact owns a 2011 keystone raptor. the contact stated that while driving 35 mph the brakes locked after the check trailer warning lamp illuminated. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not available. the failure and current mileage was 3000. pm | |||
| TIRES | |||
| 03/29/2011 | 1000 | ||
| Tl*the contact owns a 2011 keystone raptor trailer. the contact stated that while driving approximately 70 mph the spare tire detached from the vehicle and he had no knowledge of the failure until he checked the tire. the vehicle was inspected by a dealer and they were unable to diagnose the failure and was advised that the manufacturer would respond. the vehicle was not repaired. the failure mileage was approximately 1,000. | |||
| 03/29/2011 | 1000 | ||
| Tl-the contact owns a 2011 keystone raptor trailer. the contact stated that while driving approximately 70 mph the spare tire had detached from the vehicle without him knowing until he checked. the vehicle was inspected by a dealer and they were unable to diagnose the failure and are waiting on the manufacturers response. the vehicle has not been repaired. the failure mileage was approximately 1,000. tb | |||