Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
ENGINE AND ENGINE COOLING | |||||
98166 | 04/07/2000 | 609735 | The temperature gauge reads high in the normal range when engine is at normal operating temperature. | 04/07/2000 | |
ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
9886 | 04/27/1998 | 601236 | An engine coolant loss may occur from the engine block heater area. *yc | 07/10/1998 | |
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
98213 | 11/01/1998 | 603666 | Concerns with temperature reads high within normal range when engine is at normal operating temperature. *yc | 03/01/1999 | |
ENGINE AND ENGINE COOLING - ENGINE | |||||
03103 | 05/26/2003 | 10002767 | Vehicles without the coolant lock-off may exhibit a no start condition. *tt | 09/16/2003 | |
98B21 | 10/01/1998 | 604203 | Subject on engine block heaters. *tt | 04/19/1999 | |
982514 | 12/21/1998 | 603652 | Concerns with the timing arrows/flags on the back of the camshaft sprocket (s) are mis-marked by as much as 30 degrees rotation. *yc | 03/01/1999 | |
982672 | 04/01/1998 | 603570 | Some vehicles may exhibit a customers concern of a rattling sound from engine timing belt area during warm-up. *yc | 02/25/1999 | |
9874 | 04/13/1998 | 601343 | A new silicone gasket and sealant. *yc | 07/24/1998 | |
BC9666961001 | 10/01/1996 | 50527 | 2.5l duratec engine exchanges no longer include front end accessory drive component, oil level indicator, water pump belt/tensioner, egr tube, linkshaft bracket or exhaust manifolds. *tt | 05/27/1997 | |
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
01246 | 12/10/2001 | 630515 | Engine oil system priming procedures, service tips for reports of premature engine failure. *tt | 04/18/2002 | |
0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
01205 | 10/15/2001 | 627927 | Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt | 02/26/2002 | |
0147 | 03/05/2001 | 619424 | Subject regarding engine oil recommendations for use in 2001 vehicles - sae 5w-20 motor oil. *tt | 05/30/2001 | |
14375 | 09/01/2000 | 618641 | Some vehicles equipped with a 2.5l duratec engine may exhibit an engine overheat condition due to lack of circulation of coolant. *jb | 04/18/2001 | |
12174 | 11/01/1998 | 613224 | Some vehicles may exhibit a hard start/long crank, cold start stall, cold rough idle concern. *mjs | 06/19/2000 | |
11725 | 07/01/1999 | 610744 | Some vehicles may exhibit a knocking or clunking sound during rapid acceleration / deceleration as when letting off and putting your foot down on the accelerator quickly. *tt | 05/12/2000 | |
6567 | 07/01/1999 | 610689 | Subject regarding ford quality renewal (fqr) assemblies. *tt | 05/11/2000 | |
99816 | 05/03/1999 | 606420 | Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt | 08/19/1999 | |
98207 | 10/12/1998 | 603692 | Some vehicles may experience a stall or rough idle after starting in ambient temperatures. *yc | 03/02/1999 | |
BC0303972301 | 01/23/1997 | 51410 | Vibration at idle. *jd | 06/27/1997 | |
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
BC3232970211 | 02/11/1997 | 51857 | Battery illumination and decreased power steering assist when driving through deep puddles. *tw | 07/17/1997 | |
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
982010 | 10/12/1998 | 603695 | Experiencing a buzzing or rattling noise from the exhaust system. *yc | 03/02/1999 | |
97050110616 | 05/01/1997 | 52895 | Concerns of sulphur odor from exhaust system. *tw | 10/30/1997 | |
BC9667961001 | 10/01/1996 | 50528 | Investigating mil on accompanied by code 1405. *tt | 05/27/1997 | |
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
981512 | 08/03/1998 | 609551 | A direct replacement part for the evaporative emission canister and bracket assembly. ak | 04/03/2000 | |
982310 | 11/23/1998 | 603724 | Mass air flow (maf)- sensor contamination- service tip. *ak | 03/03/1999 | |
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
15390 | 11/01/2001 | 630408 | Some vehicles may exhibit a check engine light and/or egr diagnostic trouble codes 332, p0401, p1407 (lackof egr flow). *tt | 04/17/2002 | |
14877 | 05/01/2001 | 620202 | Some vehicles may illuminate the malfunction indicator lamp or run rough after the catalyst is removed and / or replaced. this may be due to vacuum leaks as a result of tolerance stackup within the exhaust / egr / intake system. | 07/20/2001 | |
BC0302970201 | 02/01/1997 | 51598 | Egr issues - if normal pc/ed diagnosis fails, failure may be due to carbon deposits. *tw | 06/27/1997 | |
BC0302972301 | 01/23/1997 | 51409 | Dtc's 332 or p1401 - lack of egr flow. *jd | 06/27/1997 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
ENGINE AND ENGINE COOLING | |||
12/20/2006 | 85000 | 5 | 03/10/1998 |
I have 1997 ford contour se. i have had several problems with it, check engine light comes on constantly, radiator light comes on constantly, runs poorly. i had all checked when they happen on multilple occasions. after doing some research on the internet, i found that there may be a problem with the wiring harness in the engine compartment. i was told by a freind that he had heard of a problem like this and ford was fixing them, and i should call the dealer. i called the dealer and they confirmed there was a recall but based on my vin i was not included due to the age of my car. this was done at brandon ford around the july/august time frame. thinking that i had to do the repair myself, due to the cost at the dealership (over $3000.00), i started looking for parts myself on the internet. there i found the recall/ext. warranty info. 99m03 and in this it states 10 years or 100,000 mile. i again got hope that maybe they had missread the recall at the dealer ship. i then returned with vin and the info 99m03 in had and one of their service advisers confirmed that it should be covered. i then made an appointment for the next day to drop the car off at 8:30am to have it done. i call that same day at 2:30pm to check to see if and for how long i wounld need a rental car. i was told at that time that my car was not covered due to it's age and that it ran out on 10/26/06. had the first person looked the info. up properly back in the july/august time frame it would have been fixed. i was also told by the service manager that the repair would take them approx. 3 days to do, and for only gives them 6-7 hrs to do it, so they lose money to do these repairs. based on the 99m03 info i should have recieved a letter stating the ext. warranty which i did not, but had recieved other recall info. *nm | |||
11/15/2002 | 93000 | ||
Engine blows with no warning trany goes while going uphill at 25 mph | |||
11/28/2000 | 1 | 12/01/1999 | |
Temperature gauge didn't work all the time. car overheated, took car to pep boys they couldn't find anything wrong, paid for radiator service. about 5 days later car overheated and blew a head gasket. towed car home. 2000 miles over warrant. what to do?*ak | |||
ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
01/01/1901 | 37000 | 1 | |
Nar 06/19/2003. *mr the consumers water pump had broken and to his surprise the mechanic discovered that the pump was made of plastic, in which they are usually made of metal. the consumer believed that ford should recall all cars made with plastic pumps and replace them with metal ones. *cb *jb | |||
10/01/2000 | 13 | 10/01/2000 | |
I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
5 | |||
This vehicle has had (5) water pumps since ownership reaplaced due to leaking. last water pump was made by napa. new water pump which is the 5th is listed as nwp4091. please describe details. *ak | |||
07/03/2001 | 7 | ||
Defroster will not work, will block the view and could cause an accident. *ak also the check engine light was on, coolant leaking, engine overheating, transmission was inoperative, and the water pump was leaking.*slc | |||
07/10/2001 | 1 | ||
Water pump assembly and timing belt were replaced. *slc | |||
08/01/1997 | |||
There is a fuel smell inside of vehicle. dealer replaced catalytic converter sensor 4 times, and once coolant sensor.but, it did not remedy problem.*ak | |||
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
12/03/2003 | 115000 | 2 | 07/26/1999 |
I responded to a service advisory about a faulty blower fan switch. the switch was replaced but it was apparently replaced with another faulty switch which failed. i had the fan replaced at a local service station to the tune of $192.64. ford would not replace the faulty fan switch. *nm | |||
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
04/15/2003 | 85000 | 3 | 04/25/2000 |
In october 2001 (at 67000 miles), coolant was leaking from the water pump on my 1997 2.5-liter v6 ford contour. water pump was replaced. on june 2002 (at 73000 miles), the water pump started leaking again. water pump was replaced again. on december 2002 (at 80000 miles), the same thing happened again, i.e. the pump was leaking. water pump was replaced. on april 2003 (at 85000 miles), the water pump again began to leak from around the same spot (per the service technician). water pump was replaced. with this latest occurrence the ford dealership technician (@ century ford in rockville, md) called ford hotline with the history of the problems. the hot line called back later and informed the technician that they had discovered that the fiber material from inside the radiator hose was shredding, with the end result being that the particles would flow into the water pump and ruin the seals, thus necessitating changing the water pump. no ford technical bulletin exists on defective radiator hose. at no time did dealership recommend that radiator hose be replaced because it was defective or because it looked worn out. *jb | |||
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
07/03/2001 | 0 | ||
While driving about any mph engine will ove heat without a prior warning. consumer has to stop and refill radiator with anti-freeze, and engine will cool down, then could keep driving. please provide more information.*ak | |||
11/28/2000 | 1 | 12/01/1999 | |
Temperature gauge didn't work all the time. car overheated, took car to pep boys they couldn't find anything wrong, paid for radiator service. about 5 days later car overheated and blew a head gasket. towed car home. 2000 miles over warrant. what to do?*ak | |||
ENGINE AND ENGINE COOLING - ENGINE | |||
08/30/2002 | |||
Consumer stated was backing out of driveway and heard a clicking noise coming from under the hood. consumer pulled back into driveway. vehicle was towed to mechanic the next day who diagnosed that the timing belt tensioner had broken. ts | |||
07/10/2001 | 1 | ||
Water pump assembly and timing belt were replaced. *slc | |||
05/01/2000 | 1 | 11/01/1998 | |
Consumer was traveling about 65mph on expressway and warning light came on, vehicle was smoking. she pulled over to the shoulder, and put some water into vehicle to get home. she only could drive 10mph on the road and vehicle started losing oil. she took it to garage, and mechanic told her that cylinder block was cracked. consumer contacted ford.*ak | |||
12/01/1999 | 1 | ||
Vehicle has knocking sound in the engine area because of timing belt loose. yh | |||
02/19/2000 | 4 | 01/01/1998 | |
Took my car in for rattling when driving and steering. they ordered tack shield and bolts. took it back in, they installed parts and said it didn't fix the problem. had to order rack and pinion. kept the car until that came in and installed it. a few days later it started squealing and smoking. took it back in and they said it was leaking power steering fluid but they didn't know why. they kept it for a week, decided it was a defective part and installed another rack and pinion. got it back and it was still rattling and now it has a low growl sound at an idle. took it back. they had to replace the idler pulley and the right swade bar link. the growl is still there but they're saying that is now normal. it is not normal. it was not there until they started screwing around in there. this car is a piece of junk! *ak | |||
12/15/1997 | 5 | 09/01/1997 | |
Car will crank over, but will not start. it has occurred 5 times. four times it required to be towed to the service dept at ford for repairs. only once did the vehicle shut down while driving approx 40 miles an hour. the fuel pump has been replaced twice since i have owned the car, however when the car gets towed into the dealers, they are not able to really determine what is the defect with the car. *ak | |||
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
05/04/2001 | 1 | ||
While consumers daughter was driving vehicle, all of a sudden engine stopped, vehicle was towed to dealership and was informed it was just the part itself that went out.(daughter on behalf of mother)*jb | |||
12/10/2001 | 0 | ||
While driving about 65 mph when engine stopped working without prior warning consumer had to control of vehicle, took it to the side of road. please provide more information.*ak | |||
12/10/2001 | 0 | ||
While driving vehicle suddenly lost the power steering without prior warning. had to drive the vehicle to the side of road. please provide more information.*ak | |||
06/20/2001 | 1 | 02/01/1997 | |
Engine overheated and stalled prematurely. *ak | |||
05/02/2001 | 1 | 07/01/1997 | |
I requested for the auto to be returned due to defact of the engine part and not have negative report. my dauhghter, la tosha d. wright is handling my affairs due to me having congested heart failure. she was driving the auto when incident occurred. i also have other complaints of individuals who have been having problems with ford's auto. because the car was not under warranty, ford proclaim that there are not responbile for their parts after warranty. this is a problem because it is saying that ford does not stand behind the parts and products for the autos. to my understanding the contours are no longer being made. why? is due to the number of recalls and defacts of their auto parts. please send me a list of compliants also against ford regarding their contours. this was not my fault and consumers should not have to pay for ford's careless of production. i do not want to purchase any more fords. latosha wrote a letter to jack nassar, ceo of ford, on june 21, 2001 at 16800 executive plaza drive, po box 6248, dearborn, mi 48212 and have not heard from him. no safety defec tlisted. *ak | |||
09/05/1997 | 4 | 06/01/1997 | |
Four repair attempts have been made to prevent my car from stalling in water puddles. after notifying manufacturer of intent to file lemon law, service department has been very cooperative. manager says it is now repaired. *ak | |||
1 | |||
Odor of something burning comes while driving over 60 mph (possible engine failure). yh | |||
06/01/1999 | 30 | 05/01/1999 | |
My car has been in the shop numerous times and it has not been fixed as of yet. the last time it was in they replaced a part, it stilled died on them but they said it was dying because of the part and it would being to work after the car adjusted to the new part. that i feel is very inappropriate and the problem should of been fixed, there response does not make me feel safe with my 18 month old daughter in the car. espically since the other day the car died as i was turning a corner and we also most went in a pond. now the compnay will not evan call me back. | |||
04/10/1999 | |||
The check engine light comes on and the vehicle cuts off without no prior warning and there is smoke coming from the exhaust system. *yc | |||
01/01/1997 | |||
While driving at any speed vehicle stalls without prior warning, and their is a loss of power. *ak | |||
01/02/1999 | 10 | 01/01/1997 | |
Problems occurred since car was less than 500 miles old. the cutting off of the engine has been reported from that time and still occurs after 17,600 miles. problem cannot be found. loss control of vehicle when the abs and engine shut down when driving during a snowy weather. loss control of car and went off the road. other problems include driver seat moves forward intermittently when braking. | |||
07/31/1998 | 4 | ||
Intermittent engine failure while driving. vehicle would shut down for unknown reason. vehicle been in/out of dealer shop on four occasions, and this condition has not been corrected. dealer/manufacturer notified. *ak | |||
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
06/02/2002 | |||
There is a spring clip that belongs with tensioner belt that needs to be replaced again. there comes a knocking noise and shaking from vehicle when consumer is driving. contacted dealer, and dealer is not willing to do anything about it.*ak | |||
12/06/2001 | 1 | 08/01/1999 | |
There seemed to be no warning regarding this problem, other than a slight high pitched whining noise in the am., much like the sound of a serpentine belt.the transmission fluid level was appropriate when checked. the computer reading has stated several problems, including a bad clutch.it will cost $2000.00 for a rebuilt transmission. | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
04/01/2000 | 03/01/1999 | ||
I only have 2 speeds on my heater blower,lo and 2. i also have had smoke comming from under the dash or from a heater vent when the heater has been on. when i go over a bump regardless of how small there is a thump sound that comes from the trunk area. the suspension system seems to hit really hard with any kind of bump in the road. i also had to have the headlight switch assy fixed according the recall because of taillight and panel failure.*ak | |||
03/05/1999 | |||
Smells like raw gas all the time. had the vehicle at the dealer was not able to find the problem. two weeks ago vehicle went to the shop for a fuel pump. on highway while trying to pull over to the shoulder, something had popped out and started smoking under the hood, hit the concrete and both airbags came out. *ak | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
10/01/2000 | 13 | 10/01/2000 | |
I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
10/01/2000 | 13 | 10/01/2000 | |
I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
08/01/1997 | |||
There is a fuel smell inside of vehicle. dealer replaced catalytic converter sensor 4 times, and once coolant sensor.but, it did not remedy problem.*ak | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
10/21/1998 | 2 | 08/01/1997 | |
Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.we only had the car 1 month and the e.g.r valve to the exhaust manifold was replaced.the p.c. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the a/c vents. recall about wire harness. they said could not verify concern. untill my husband took it for the 4 time when the car was full of this foggy smoke. he made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present .we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. the burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 contour.we think they sold all there cng cars to people and didn't tell them. i know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it? why else would owners of just the 97 contours have so many problems? check your t s b pages.please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.something is really wrong with all of these cars. | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
10/01/2000 | 13 | 10/01/2000 | |
I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
10/21/1998 | 2 | 08/01/1997 | |
Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.we only had the car 1 month and the e.g.r valve to the exhaust manifold was replaced.the p.c. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the a/c vents. recall about wire harness. they said could not verify concern. untill my husband took it for the 4 time when the car was full of this foggy smoke. he made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present .we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. the burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 contour.we think they sold all there cng cars to people and didn't tell them. i know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it? why else would owners of just the 97 contours have so many problems? check your t s b pages.please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.something is really wrong with all of these cars. | |||
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
09/22/2007 | 105000 | 2 | 09/18/2007 |
Bought a 1997 ford contour and 4 days later the head gasket blew. after being in shop over a month and many other problems repaired i finally got car back and the very next day the head gasket blew again within 2 miles from my house. *tr |