Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 2303204 | 09/02/2004 | 10010491 | Power seat will not adjust. *tt | 11/29/2004 | |
| 2301203 | 09/24/2004 | 2303904 | 10002404 | Pop/clunk sound from front of vehicle. *tt this bulletin supersedes bulletin 23-012-03 dated 05/23/2004. *tt | 08/27/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/01/2007 | 25000 | 1 | 08/10/2003 |
| Paint on roof of vehicle has turned white (black vehicle). area is white but will go away when wet. area comes back as it dries. white area is rough and is slowly spreading along the roof of the vehicle. *tr | |||
| 05/24/2007 | 38000 | 1 | |
| Tl*the contact owns a 2003 dodge stratus. the paint on the vehicle is fading on the roof, trunk lid, hood, above the driver's side passenger window, and above the passenger side rear quarter panel. the dealer stated that the vehicle was out of warranty along with the powertrain warranty. the contact has a warranty that states 5,000 years or 100,000 miles, whichever comes first. she stated that there is no rust on the vehicle. she has pictures, if needed. the purchase date was unknown. the current mileage was 43,000 and failure mileage was 38,000. | |||
| 04/20/2003 | 900 | 8 | 03/06/2003 |
| 2003 stratus sxt. numerous water leaks. i bought this car brand new in march 2003. by april it had a really strong mildew smell. it was found to have a water leak in the trunk(after they tore apart the front of my car looking for the leak). they wanted to shampoo the carpet, i made them replace the carpet. since then the car has been back to in the shop 3 other times and they have found 7 other water leaks. i am extremely disappointed with this car help!!!!!! i've tried to talk to the manager at hendrick dodge where i bought the car, but he was a complete jerk. i've tried contacting the manufacturer, but they say that since the leak was repaired there is nothing they can do. i can understand maybe 1 leak but 8? give me a break, what ever happened to customer service? i have been a long time dodge person, but i think after this they will not get anymore of my business. thanks, mda in nc. *la | |||
| STRUCTURE - BODY | |||
| 06/01/2005 | 1 | ||
| I own a 2003 stratus, the paint began to fade back in 2005, since then i have contacted the manufacturer several times by phone and also by 4 certified letters. first they told me claim was denied do to the warranty. however there is nothing in the warranty regarding fading paint only rust issues. after several more attends to fix the problem, one of the customer service agents told me it was up to the dealership to repaint my car. they do not want to help due to some kind of numbers game. it is obvious that this a product defect. daimler chrysler has yet to give me a valid reason for them not wanting to have my car fixed. i have been hung up on, spoke to rudely and feel something should be done about this company. *tr | |||