Dodge Ram2500hd Quadcab 4x4 Lwb



Table of contents:
Dodge Ram2500hd Quadcab 4x4 Lwb 2009 investigations
NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - LINKAGES - TIE ROD ASSEMBLY
PE11009CHRYSLER GROUP LLC04/04/2011Outer Tie Rod Failure
 On december 23, 2010 chrysler recalled (10v-657) certain 2008-2011 ram 4500 & 5500 vehicles for left (driver) side outer tie rod ball stud shear due to misalignment.the vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of directional stability.odi is aware of 12 complaints of similar failures on 2008-2011 ram 2500 & 3500 vehicles.a preliminary evaluation has been opened to assess ball joint related issues on the subject vehicles.this investigation will determine if the subject vehicles have a similar steering system design that might also present a risk of ball joint failure.
Dodge Ram2500hd Quadcab 4x4 Lwb 2009 Consumer Complaints
Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/03/201020001
 Turn signal showing different turning direction notice it almost daily especially on rainy days almost caused a serious wreck on 380 decatur texas with a gravel truck and a small can. he was very angry at me. we fought with it in our old truck and now in the new one we have had dodge trucks for about 30 years *tw
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
04/18/20097500104/01/2009
 Tl*the contact owns a 2009 dodge ram 2500. the contact noticed the dpf indicator on the dashboard. she checked the owner's manual and it stated that when that light illuminated, the dpf needed to be cleaned and if not, the vehicle could catch fire. she took the vehicle to the dealer who upgraded the software and told her that if they did anything other than that, the warranty would be void. the vehicle had not been repaired at the time of the complaint. she sent an email to the manufacturer and was currently awaiting a response. the current mileage was approximately 17,000. the failure mileage was approximately 7,000. updated 5/6/10 *cn updated 06/18/10
EQUIPMENT
07/10/201012400
 The driver's side floor mat keeps coming unhooked from the hooking device installed in the carpet. the floormat and the hooking device were both replaced at approx. 7000 mile because of this problem. it has now become a problem again and the dealer advises that chrysler will not correct the problem again. i have contacted chrysler by e-mail and they want me to go to another dealer and see if they will correct it. the next closest dealer is 28 miles away and my truck gets about 14 mi. per gal. i feel like chrysler is giving me the run around. my 2009 ram 2500 only has 12,400 miles on it. why can't chrysler take care of this problem rather than trying to make another dealer take care of it?
FUEL SYSTEM, DIESEL
03/21/201017250104/01/2009
 Tl* the contact owns a 2009 dodge ram 2500. the contact stated that the diesel particulate filter (dpf) was regenerated; however, the vehicle continued to function at abnormal temperatures. the contact stated that the failure was relative to the safety of the consumer and previously filed a complaint regarding (odi number 10317991). the failure mileage was 17,250 and the current mileage was 17,500. updated 05/04/10. *lj updated 6/1/10 *cn updated 06/04/10
FUEL SYSTEM, GASOLINE
01/26/201076001
 While driving between 10-15 mph in city traffic the vehicle will accelerate when applying the brake. this has happened twice within a week and the dealership is unable to find anything wrong when taken in by me. i am presently scared to drive the vehicle not knowing when the event may occur again or if it could happen at higher speeds and endanger mine and other lives. *tr
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/20/201122068
 Tl* the contact owns a 2009 dodge ram 2500 quadcab 4x4. the contact stated that the front driver side bolt stud on the tie rod fractured causing a loss of steering capabilities. the vehicle was towed to the dealer who verified that the bolt joint had fractured. the manufacturer was contacted who did not offer any assistance since the vehicle was not included in the recall associated with nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly). the vehicle was repaired. the failure mileage was 22,068 and current mileage was 22,468.
SUSPENSION - FRONT
02/02/201139000
 Tl- the contact owns a 2009 dodge ram 2500. the contact stated the vehicle shakes when the vehicle hits a bump in the road going 60 mph or more. the contact stated the vehicle becomes very hard to control and they have to slow down to 30 mph to regain control. the contact took the vehicle to the dealer and they replaced the upper and lower ball joints and steering column. the dealer stated they were not sure what caused the failure, but this is what they tried first. the failure mileage was 39,000 and the current mileage was 45,000.rl
03/20/201122068
 Tl - the contact owns a 2009 dodge ram 2500. the contact stated that the front left bolt stud on the tie rod fracture. the vehicle was towed to the dealer who verified that indeed the bolt joint fracture. the manufacturer was contacted who did not offered any assistance since the vehicle was not included on any recall. the vehicle was repaired. the failure mileage was 22,068 and current mileage was 22,468. pm
Car dealers selling Dodge Ram2500hd Quadcab 4x4 Lwb
StateCityZipNamePhone
NEBLAIR68008WOODHOUSE CHRYSLER