Dodge Ram 5500 2011



Table of contents:
Dodge Ram 5500 2011 bulletins
BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
CSN-M-1905/01/201210044849Dodge: see document search button for owner letter. during truck assembly, the batteries may have been damaged and developed a crack that may leak electrolyte and /or shorten battery life. *pe2012-08-01
ELECTRICAL SYSTEM - SOFTWARE
SB-21-011-1111/04/201110042893Dodge: information regarding transmission control module (tcm) reprogramming with new software. truck in third and fourth gear, and at maximum gross combined weight, its difficult to climb steep grades. *pe2012-01-23
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
SB-21-011-1111/04/201110042893Dodge: information regarding transmission control module (tcm) reprogramming with new software. truck in third and fourth gear, and at maximum gross combined weight, its difficult to climb steep grades. *pe2012-01-23
STEERING - LINKAGES - TIE ROD ASSEMBLY
SB19-001-11 REVA08/09/201110041904Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe2011-11-16
VISIBILITY - WINDSHIELD WIPER/WASHER
CSN-L-3802/01/201210044842Dodge: see document search button for owner letter. there may be cracks in windshield washer fluid reservoir that allows the washer fluid to leak out. *pe2012-08-01
Dodge Ram 5500 2011 Consumer Complaints
Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/02/2012770001
 Check engine light went on. the truck is still under warranty so we took it in to go arapahoe dodge. they were unable to fix the problem. we are not sure if something is wrong w/ the engine because dodge can not get the check engine light to turn off. the warranty we currently possess is only applicable until we reach 100,000 miles. we think dodge should be able to fix the problem under the warranty. *tr
08/02/201277000
 Check engine light went on. the truck is still under warranty so we took it in to go arapahoe dodge. they were unable to fix the problem. we are not sure if something is wrong w/ the engine because dodge can not get the check engine light to turn off. the warranty we currently possess is only applicable until we reach 100000 miles. we think dodge should be able to fix the problem under the warranty.
ENGINE AND ENGINE COOLING
08/02/2012770001
 Check engine light went on. the truck is still under warranty so we took it in to go arapahoe dodge. they were unable to fix the problem. we are not sure if something is wrong w/ the engine because dodge can not get the check engine light to turn off. the warranty we currently possess is only applicable until we reach 100,000 miles. we think dodge should be able to fix the problem under the warranty. *tr
STEERING
01/31/201346000
 Tl* the contact owns a 2011 dodge ram 5500. the contact stated that while driving 5 mph, he heard a loud clunking sound. after inspecting the vehicle, the contact noticed that the tie rod had fractured. the contact mentioned that the vehicle was previously repaired under the manufacturer's recall for the tie rod. the vehicle was taken to an independent mechanic where it was confirmed that the tie rod had failed. the manufacturer was made aware of the failure and stated that they would review his case and contact him back at a later date. the vehicle was not repaired. the failure and current mileage was 46,000.
01/31/201346000
 Tl - the contact owns a 2011 dodge ram 5500. the contact stated that while driving 5 mph, he heard a loud clunking sound. after inspecting the vehicle, the contact noticed that the tie rod had fractured. the contact mentioned that the vehicle was previously repaired under the manufacturer's recall for the tie rod. the vehicle was taken to an independent mechanic where it was confirmed that the tie rod had failed. the manufacturer was made aware of the failure and stated that they would review his case and contact him back at a later date. the vehicle was not repaired. the failure and current mileage was 46,000. mah
01/31/201346000
 Tl - the contact owns a 2011 dodge ram 5500. the contact stated that while driving 5 mph, he heard a loud clunking sound. after inspecting the vehicle he noticed that the tie rod had fractured. the contact mentioned that the vehicle had received recall repairs for the same part a year prior. the vehicle was taken to an independent mechanic. the technician verified the failure. the manufacturer was made aware of the failure and stated that they would review his case and contact him back at a later date. the vehicle was not repaired. the failure and current mileage was 46,000. pm