Dodge Challenger 2011



Table of contents:
Dodge Challenger 2011 bulletins
BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
CSN-M2410/01/201210048059Dodge: see document search button for owner letter. battery can discharge at a point where engine fails to crank due to continuous activation of smart glass, because of improper heat stakes that causes continuous unintended smart glass op2012-12-11
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
CSN-L1004/01/201110039045Ready2011-07-06
CSN-L1004/01/201110039045Chrysler service campaign: see document search button for owner letter. the coolant resevoir hose may leak leading to low coolant levels which can cause damage. *rm2011-07-06
EQUIPMENT
CSN-L1905/01/201110041254Chrysler service campaign: see document search button for owner letter. 2011 dodge challenger. the floor mats may not properly attach to the retaining hook. *rm2011-09-21
CSN-L1905/01/201110041254Ready2011-09-21
EQUIPMENT ADAPTIVE
CSN-L1905/01/201110041254Chrysler service campaign: see document search button for owner letter. 2011 dodge challenger. the floor mats may not properly attach to the retaining hook. *rm2011-09-21
CSN-L1905/01/201110041254Ready2011-09-21
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
SB-08-047-1108/06/201110041624Dodge: the front door handles with remote keyless entry needs to be removed and replaced at the same time. *pe2011-10-12
(PWS)
CSN-M2410/01/201210048059Dodge: see document search button for owner letter. battery can discharge at a point where engine fails to crank due to continuous activation of smart glass, because of improper heat stakes that causes continuous unintended smart glass op2012-12-11
STRUCTURE - BODY - DOOR
CSN-L2803/01/201210044841Dodge: see document search button for owner letter. on the door handles, located on the front exterior, must be replaced due to a possible intermittent operation of passive entry feature. *pe2012-08-01
SB-08-047-1108/06/201110041624Dodge: the front door handles with remote keyless entry needs to be removed and replaced at the same time. *pe2011-10-12
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
CSN-L2803/01/201210044841Dodge: see document search button for owner letter. on the door handles, located on the front exterior, must be replaced due to a possible intermittent operation of passive entry feature. *pe2012-08-01
Dodge Challenger 2011 Consumer Complaints
Fail datemilesoccurencesPurchase date
AIR BAGS
04/03/201116400
 Bought car used. after 3 days of having it the air bag light came on, and will not go out. took car to dealer they say it is in the harness under the passenger seat. they are trying to get the correct harness so far 2 where shipped to them and they were the wrong one. they really don;t have a answer. according to dealer alot of challengers are having this problem. there should be a recall from what i have found out on the internet.this is a big problem for dodge
03/22/201218000
 My 2011 dodge challenger was in a head on accident. the impact push the motor under the dash, cracked the transmission, crumbled the front of the car almost to the windsheild. the challenger has an air bag on the seat, well that air bag; nor the air bag on the windshield pilar or the steering wheel or passenger air bag deploy. not only did the air bags fail, but the seat belt did not lock to restrain a person from avioding injury. this is my second challenger, my first challenger had a bad paint job and this one could of cost me my life. i have the vehicle, awaiting for dodge to inspection the defects. it has been 5 days and i have yet to hear from dodge nor are my calls being returned
02/16/20126581
 The airbag light comes on and the airbag will not deploy were an accident to happen. it is the driver side front deploy airbag. this can be turned off by wiggling a wire and connertor under the rear of the driver's seat. the light and disabling of the airbag happen at random times and any time you increase speed quickly (ie. freeway on ramps). this is again remedied by a giggling the wires and conector behind and under the driver. i can disable the airbag anytime by wiggleing the wire under the seat, if driving prior to the indicator coming on. i will take the vehical to the dealership although several other owners have been unsucessful in their many attempts. the problem is also being reported on line by owners of new 2012 modles.
ELECTRICAL SYSTEM
02/28/201336500
 Tl* the contact owns a 2011 dodge challenger. the contact stated that the electrical system in the vehicle was inoperable and draining the battery. as a result, the vehicle failed to start. the vehicle was towed where the contact was advised that the alternator needed to be replaced. the dealer was scheduled to repair the failure. the manufacturer was notified and a complaint was filed. the failure mileage was 36,500.
02/28/201336500
 Tl-the contact owns a 2011 dodge challenger. the contact stated that the electrical system in the vehicle was inoperable and draining the battery. as a result, the vehicle failed to start. the vehicle was towed where the contact was advised that the alternator needed to be replaced. the dealer was scheduled to repair the failure. the manufacturer was notified and a complaint was filed. the failure mileage was 36,500. kmj
02/28/201336500
 Tl-the contact owns a 2011 dodge challenger. the contact stated the electrical system in the vehicle was inoperable and was draining the battery. the vehicle was towed to the dealer because it would not start. the dealer stated the alternator needed to be replaced. the dealer will repair the failure. the manufacturer was notified and a complaint was filed. the failure mileage was 36,500. mw
10/15/201150001
 Started at about two to three months while stopped to make turn, the computer reset. it noted tire pressure low and air bag light. this computer problem has happened at least six to eight times. also, at least six to eight times, the car will not detect key fob and this has happened numerous times after new batteries in key fobs with new batteries. car also died while stopped at light and when re-started it only had half the power. i 'limped' it home to avoid getting stranded. when re-started it was alright, but i continue to have computer and electrical problems. after the car stalled, it would flash the lights numerous times when the key fob was near the car in my pocket of sweat pants with nothing else in my pocket and nothing pushing the key fob. problems increasing over time and i noticed challenger had numerous complaints for key fob and electrical problems. i just took the car in for a recall regarding the outside door sensor keyless entry. car has been to dealer about three times for these electrical related problems. the first time they re-set the computer. the second time the dealer could not replicate the 'key fob not detected' issue. this time it had the keyless entry problem and the dealer refused to even write down that the car stalled in traffic which was on a state highway. *tr
10/15/20115000
 Started at about two to three months while stopped to make turn, the computer reset. it noted tire pressure low and air bag light. this computer problem has happened at least six to eight times. also, at least six to eight times, the car will not detect key fob and this has happend numerous times after new batteries in key fobs with new batteries. car also died while stopped at light and when re-started it only had half the power. i 'limped' it home to aviod gettng stranded. when re-started it was alright, but i continue to have computer and electrical problems. after the car stalled, it would flash the lights numerous times when the key fob was near the car in my pocket of sweat pants with nothing else in my pocket and nothing pushing the key fob. problens increasing over time and i noticed challenger had numerous complaints for key fob and electrical problems. i just took the car in for a recall regarding the outside door sensor keyless entry. car has been to dealer about three times for these electrical related problems. the first time they re-set the computer. the second time the dealer could not replicate the 'key fob not detected' issue. this time it had the keyless entry problem and the dealer refused to even write down that the car stalled in traffic which was on a state highway.
POWER TRAIN
07/31/2011600
 Tl-the contact owns a 2011 dodge challenger. the contact stated that when accelerating to approximately 55 mph and releasing the accelerator pedal, the vehicle would remain traveling at that speed and would not decelerate. the vehicle was taken to the dealer however, the dealer was unable to diagnose the failure. in addition, while driving approximately 35 mph, the vehicle would shift hard when shifting gears. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 600. the current mileage was approximately 12,000. the vin was unavailable. kmj
07/31/2011600
 Tl-the contact owns a 2011 dodge challenger. the contact stated that once he accelerated to approximately 55 mph and releases hit foot from the pedal, it would stay at that speed and not decrease. the vehicle was later taken to the dealer. after running a diagnostic test they were unable to read any codes. in addition, while driving approximately 35 mph the vehicle would shift hard when changing gears. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 600. the current mileage was approximately 12,000. the vin was unavailable. tb
SEAT BELTS
07/12/201280001
 On july 12, 2012 while detailing the inside of my car in order to reach some areas that i could not reach through the trunk i was pushed the front seats forward so the rear seats would drop down by design and was in an odd position to start with, and had the seat belts on the driver side rear pushed out of the way. while working on the detailing they slipped and managed to wrap me up around my chest and neck (it happened so fast i could not get out of the way). as i struggled to free myself they refused to relax and continued to tighten up no matter how much (what little slack i had to give) so that i could pull them back out. i reported this very same problem but not to the same level with my 2007 dodge ram front belts, and dodge did not take action. in order to free myself i had to use a pocket knife that i had in my pocket that after some slight relaxing i was able to reach to cut the belts and free myself. chrysler has refused to address this, and denied my warranty because i cut the seat belts to free myself. i fail to understand this logic as it was my only choice to get out of the vehicle. this is nothing new to dodge and has been discussed on numerous chrysler product related forums on the internet, all of which when they were contacted they refused to act on the matters. a seat belt should only lockup when a hard forward motion stop is made, not in a stationary setting as it did in my challenger trapping me. *tr
07/12/20128000
 On july 12, 2012 while detailing the inside of my car in order to reach some areas that i could not reach through the trunk i was pushed the front seats forward so the rear seats would drop down by design and was in an odd position to start with, and had the seat belts on the driver side rear pushed out of the way. while working on the detailing they slipped and managed to wrap me up around my chest and neck (it happened so fast i could not get out of the way). as i struggled to free myself they refused to relax and continued to tighten up no matter how much (what little slack i had to give) so that i could pull them back out. i reported this very same problem but not to the same level with my 2007 dodge ram front belts, and dodge did not take action. in order to free myself i had to use a pocket knife that i had in my pocket that after some slight relaxing i was able to reach to cut the belts and free myself. chrysler has refused to address this, and denied my warranty because i cut the seat belts to free myself. i fail to understand this logic as it was my only choice to get out of the vehicle. this is nothing new to dodge and has been discussed on numerous chrysler product related forums on the internet, all of which when they were contacted they refused to act on the matters. a seat belt should only lockup when a hard forward motion stop is made, not in a stationary setting as it did in my challenger trapping me.
03/22/201218000
 My 2011 dodge challenger was in a head on accident. the impact push the motor under the dash, cracked the transmission, crumbled the front of the car almost to the windsheild. the challenger has an air bag on the seat, well that air bag; nor the air bag on the windshield pilar or the steering wheel or passenger air bag deploy. not only did the air bags fail, but the seat belt did not lock to restrain a person from avioding injury. this is my second challenger, my first challenger had a bad paint job and this one could of cost me my life. i have the vehicle, awaiting for dodge to inspection the defects. it has been 5 days and i have yet to hear from dodge nor are my calls being returned
VEHICLE SPEED CONTROL
07/31/2011600
 Tl-the contact owns a 2011 dodge challenger. the contact stated that when accelerating to approximately 55 mph and releasing the accelerator pedal, the vehicle would remain traveling at that speed and would not decelerate. the vehicle was taken to the dealer however, the dealer was unable to diagnose the failure. in addition, while driving approximately 35 mph, the vehicle would shift hard when shifting gears. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 600. the current mileage was approximately 12,000. the vin was unavailable. kmj
07/31/2011600
 Tl-the contact owns a 2011 dodge challenger. the contact stated that once he accelerated to approximately 55 mph and releases hit foot from the pedal, it would stay at that speed and not decrease. the vehicle was later taken to the dealer. after running a diagnostic test they were unable to read any codes. in addition, while driving approximately 35 mph the vehicle would shift hard when changing gears. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 600. the current mileage was approximately 12,000. the vin was unavailable. tb