Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints

Fail datemilesoccurencesPurchase date
VISIBILITY
08/12/200865000
 About 30 percent of the time, my turn signals and flashers do not indicate the signal i want to give. during those times, when i indicate right it doesn't flash at all. if i indicate left, it indicates right. also if i put on the hazards, it eather corrects the problem or it indicates left. this is very frusturating and provides a big safety incident on the road. i have noticed that i am not the only person that has had this before as it is a very common occurence on the web. it increases substantially during the fall and winter months and is almost not existant during the summer months. it also affects my wipers that when i have the lights on i can see that my vehicle is acting up because the wipers are at 1 detent less than what i am trying to provide. this makes it so i can't use the fast wiping position. thanks for your help.
10/01/200945000
 The turn signals, wipers, and high beams on my 04 dodge ram 1500 have been giving me issues for the last year. this started out as an intermittent problem and has gotten worse over time. at first it was just the turn signals. when i would signal left the right blinker would come on, or visa versa. then sometimes it would work fine, and other times it would not come on at all. it
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
07/26/2012702951
 Upon starting the vehicle, i turned the climate control to the defrost setting. after 5 minutes, no air was blowing to the windshield, only from the dash vents. no floor air, no defroster air, only dash vent air. temperature adjusted from warm to cold just fine, however. i called the dealership that i purchased the vehicle from, was told to bring the truck in for a diagnosis at a fee to provide an estimate. i called a second dealership, was told by the service manager that by my description, the recirc door and mode 1 door needed replacement. the mode 2 door might also need replacement, but that my blend door is working. the estimated cost to repair would be around $1300.00 to get my defroster functioning again. i asked if this was a common issue, he said it was very common. i asked if there was a recall on this issue, he replied that there were no recalls for comfort features, that he was aware of. i would think that the defroster was a safety issue for visibility while driving. *tr
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
02/05/20051000010
 The cruise control shuts off intermittently when the power windows are activated. the vehicle was brought to dodge of burnsville, where the problem was not duplicated by the mechanic. i can now induce this problem consistantly by activating the power windows. *ak
VISIBILITY - REAR WINDOW WIPER/WASHER
10/01/200945000
 The turn signals, wipers, and high beams on my 04 dodge ram 1500 have been giving me issues for the last year. this started out as an intermittent problem and has gotten worse over time. at first it was just the turn signals. when i would signal left the right blinker would come on, or visa versa. then sometimes it would work fine, and other times it would not come on at all. it
VISIBILITY - WINDSHIELD WIPER/WASHER
04/04/200523000304/11/2004
 Dt: the consumer complained that the headlight dim switch was not functioning on the 2004 dodge 1500 since april 2005. the headlight would stay on bright or dim but not switch. at the same time the windshield washer would not work. the dealer replaced the multifunction switch, but the problem persisted. the vehicle had been back to two different dealers four times, and had the same switch replaced twice, but the problem recurred, but was not constant. the contact wrote to chrysler, but had no satisfaction. also, on one occasion the vehicle would not accelerate when attempting to pass another vehicle. at that time, the cruise control would not work, and the headlights would not come on. this problem had not recurred, but the dealer had no explanation or solution. *ak (11/17/05) *sc
VISIBILITY/WIPER
07/26/2012702951
 Upon starting the vehicle, i turned the climate control to the defrost setting. after 5 minutes, no air was blowing to the windshield, only from the dash vents. no floor air, no defroster air, only dash vent air. temperature adjusted from warm to cold just fine, however. i called the dealership that i purchased the vehicle from, was told to bring the truck in for a diagnosis at a fee to provide an estimate. i called a second dealership, was told by the service manager that by my description, the recirc door and mode 1 door needed replacement. the mode 2 door might also need replacement, but that my blend door is working. the estimated cost to repair would be around $1300.00 to get my defroster functioning again. i asked if this was a common issue, he said it was very common. i asked if there was a recall on this issue, he replied that there were no recalls for comfort features, that he was aware of. i would think that the defroster was a safety issue for visibility while driving. *tr
07/26/201270295
 Upon starting the vehicle, i turned the climate control to the defrost setting. after 5 minutes, no air was blowing to the windshield, only from the dash vents. no floor air, no defroster air, only dash vent air. temperature adjusted from warm to cold just fine, however. i called the dealership that i purchased the vehicle from, was told to bring the truck in for a diagnosis at a fee to provide an estimate. i called a second dealership, was told by the service manager that by my description, the recirc door and mode 1 door needed replacement. the mode 2 door might also need replacement, but that my blend door is working. the estimated cost to repair would be around $1300.00 to get my defroster functioning again. i asked if this was a common issue, he said it was very common. i asked if there was a recall on this issue, he replied that there were no recalls for comfort features, that he was aware of. i would think that the defroster was a safety issue for visibility while driving.

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