Chrysler Town And Country 2005 - Steering



Table of contents:
Chrysler Town And Country 2005 bulletins
BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190080511/02/20051900805A10017651Revised power steering system bleeding procedures. *sc2005-11-14
190070509/30/20051900705A10016580Rattle sound from steering wheel area. *tt *sc2005-09-22
190010501/26/200510012256The steering wheel tilt mechanism is inoperative. *tt2005-02-23
190100411/29/200410011958Power steering fluid contamination. *tt2005-02-08
190110412/07/200410011929Moan/fog horn like sound while turning during slow speed or parking lot maneuvers. *tt2005-02-07
190080411/05/200410010516In and out movement in steering column. *eh2004-11-30
190040308/04/2005190060510003546Steering shudder. *tt2003-10-23
Chrysler Town And Country 2005 Consumer Complaints
Fail datemilesoccurencesPurchase date
STEERING
10/01/20055000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. the most recent failure occurred while driving through an intersection at approximately 25 mph and the brakes failed to engage. the contact was able to coast the vehicle into a parking area and was able to stop buy engaging the emergency brake. the brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the steering wheel made a grinding noise and was hard to turn. in addition, the doors could not be unlocked automatically or manually and sometimes the doors opened independently while driving. the vehicle was towed to the dealer who inspected the vehicle and stated that the brake master cylinder exhibited oil consumption therefore, the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure mileage was 5,000 and the current mileage was 48,800. kmj
10/01/20055000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. the most recent failure occurred while driving through an intersection at approximately 25 mph and the brakes failed to engage. the contact was able to coast the vehicle into a parking area and was able to stop buy engaging the emergency brake. the brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the steering wheel made a grinding noise and was hard to turn. in addition, the doors could not be unlocked automatically or manually and sometimes the doors opened independently while driving. the vehicle was towed to the dealer who inspected the vehicle and stated that the brake master cylinder exhibited oil consumption therefore, the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure mileage was 5,000 and the current mileage was 48,800. kmj
10/01/20055000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. the most recent failure occurred while driving through an intersection at approximately 25 mph and the brakes failed to engage. the contact was able to coast the vehicle into a parking area and was able to stop buy engaging the emergency brake. the brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the steering wheel made a grinding noise and was hard to turn. in addition, the doors could not be unlocked automatically or manually and sometimes the doors opened independently while driving. the vehicle was towed to the dealer who inspected the vehicle and stated that the brake master cylinder exhibited oil consumption therefore, the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure mileage was 5,000 and the current mileage was 48,800. kmj
10/01/20055000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. the most recent failure occurred while driving through an intersection at approximately 25 mph and the brakes failed to engage. the contact was able to coast the vehicle into a parking area and was able to stop buy engaging the emergency brake. the brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the steering wheel made a grinding noise and was hard to turn. in addition, the doors could not be unlocked automatically or manually and sometimes the doors opened independently while driving. the vehicle was towed to the dealer who inspected the vehicle and stated that the brake master cylinder exhibited oil consumption therefore, the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure mileage was 5,000 and the current mileage was 48,800. kmj
10/01/20055000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. recent failure occurred while driving through an intersection at approximately 25mph the brake failed to engage. the contact was able to coast the vehicle into a parking area brought the vehicle to a stop by engaging the emergency brake. the vehicle brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the vehicle steering made a grinding noise and was hard to turn; the doors could not be unlocked automatically or manually and sometimes the doors opened while driving. the vehicle was towed to the dealer inspected the vehicle and stated that the brake master cylinder had oil consumption therefore the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure and current mileage was 48,800. li
03/13/2012
 Steering makes noises and rack and pinion is leaking on both sides after 89k miles. vehicle does not pass state inspection because of that. chrysler does not cover the repair although it seems to be a manufacturer defect judging from the number of incidents that can be found here or elsewhere on the internet.
03/13/2012
 Steering makes noises and rack and pinion is leaking on both sides after 89k miles. vehicle does not pass state inspection because of that. chrysler does not cover the repair although it seems to be a manufacturer defect judging from the number of incidents that can be found here or elsewhere on the internet.
03/13/2012
 Steering makes noises and rack and pinion is leaking on both sides after 89k miles. vehicle does not pass state inspection because of that. chrysler does not cover the repair although it seems to be a manufacturer defect judging from the number of incidents that can be found here or elsewhere on the internet.
03/13/2012
 Steering makes noises and rack and pinion is leaking on both sides after 89k miles. vehicle does not pass state inspection because of that. chrysler does not cover the repair although it seems to be a manufacturer defect judging from the number of incidents that can be found here or elsewhere on the internet.
06/01/200990000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that he would hear a noise coming from the steering column while driving approximately 15 mph. the contact replaced the power steering pump himself, but the failure continued. the contact also stated that the noise had become louder over time. in addition, the steering wheel momentarily seized on one occasion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000. kmj
06/01/200990000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that he would hear a noise coming from the steering column while driving approximately 15 mph. the contact replaced the power steering pump himself, but the failure continued. the contact also stated that the noise had become louder over time. in addition, the steering wheel momentarily seized on one occasion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000. kmj
06/01/200990000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that he would hear a noise coming from the steering column while driving approximately 15 mph. the contact replaced the power steering pump himself, but the failure continued. the contact also stated that the noise had become louder over time. in addition, the steering wheel momentarily seized on one occasion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000. sm.
06/01/200990000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that he would hear a noise coming from the steering column while driving approximately 15 mph. the contact replaced the power steering pump himself, but the failure continued. the contact also stated that the noise had become louder over time. in addition, the steering wheel momentarily seized on one occasion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000. sm.
06/01/2011130000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated that a loud whining noise emitted from the steering column while driving. the vehicle was taken to an authorized dealer, who performed a diagnostic test. the failure was located at the power steering pump. the dealer replaced the power steering pump, but the failure continued. the dealer performed a second diagnostic test that located the failure at the rack and pinion. the rack a pinion was leaking fluid. the vehicle was not repaired. the failure mileage was 130,000 and the current mileage was 138,000. sm.
06/01/2011130000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated while driving the steering made a loud winning noise. the vehicle was taken to the dealer who performed a diagnostic. the failure was located at the power steering pump. the dealer replaced the power steering pump. the steering winning noise was not corrected. the dealer performed a second diagnostic that located the failure at the rack and pinion. the rack a pinion was leaking fluid. the vehicle was not repaired. the failure mileage was 130,000 and the current mileage was 138,000. li
07/01/201174000
 Van was making horrible noise when turning. took vehicle to the mechanic. had to replace rack and pinion. had power steering pump replaced also. this van has been nothing but a money pit. i see many others with this complaint. i also filed a complaint a while back having major electrical issues. i see the rack and pinion is a major issue also. it was very expensive to fix as well as my electrical problems. recall on anything????
06/01/2011130000
 Tl-the contact owns a 2005 chrysler town and country. the contact stated while driving the steering made a loud winning noise. the vehicle was taken to the dealer who performed a diagnostic. the failure was located at the power steering pump. the dealer replaced the power steering pump. the steering winning noise was not corrected. the dealer performed a second diagnostic that located the failure at the rack and pinion. the rack a pinion was leaking fluid. the vehicle was not repaired. the failure mileage was 130,000 and the current mileage was 138,000. li
07/01/201174000
 Van was making horrible noise when turning. took vehicle to the mechanic. had to replace rack and pinion. had power steering pump replaced also. this van has been nothing but a money pit. i see many others with this complaint. i also filed a complaint a while back having major electrical issues. i see the rack and pinion is a major issue also. it was very expensive to fix as well as my electrical problems. recall on anything????
07/01/201174000
 Van was making horrible noise when turning. took vehicle to the mechanic. had to replace rack and pinion. had power steering pump replaced also. this van has been nothing but a money pit. i see many others with this complaint. i also filed a complaint a while back having major electrical issues. i see the rack and pinion is a major issue also. it was very expensive to fix as well as my electrical problems. recall on anything????
07/01/201174000
 Van was making horrible noise when turning. took vehicle to the mechanic. had to replace rack and pinion. had power steering pump replaced also. this van has been nothing but a money pit. i see many others with this complaint. i also filed a complaint a while back having major electrical issues. i see the rack and pinion is a major issue also. it was very expensive to fix as well as my electrical problems. recall on anything????
11/16/2011
 Was told i need to replace the rack and pinion steering on my vehicle. less than a year ago i had the pump for this replaced.
11/16/2011
 Was told i need to replace the rack and pinion steering on my vehicle. less than a year ago i had the pump for this replaced.
11/16/2011
 Was told i need to replace the rack and pinion steering on my vehicle. less than a year ago i had the pump for this replaced.
11/16/2011
 Was told i need to replace the rack and pinion steering on my vehicle. less than a year ago i had the pump for this replaced.
06/23/201152000
 My 69 year old mother's 2005 town and country has been whining for over a year. twice she took it to the dealer in raleigh where she bought it. they said they couldn't reproduce the whine. last week, she was in a town an hour away and had to pull over and have it towed. mechanic replaced power steering pump, but it didn't correct the problem. he says entier rack and pinion system needs replacing. her van has 52k miles.
06/23/201152000
 My 69 year old mother's 2005 town and country has been whining for over a year. twice she took it to the dealer in raleigh where she bought it. they said they couldn't reproduce the whine. last week, she was in a town an hour away and had to pull over and have it towed. mechanic replaced power steering pump, but it didn't correct the problem. he says entier rack and pinion system needs replacing. her van has 52k miles.
06/23/201152000
 My 69 year old mother's 2005 town and country has been whining for over a year. twice she took it to the dealer in raleigh where she bought it. they said they couldn't reproduce the whine. last week, she was in a town an hour away and had to pull over and have it towed. mechanic replaced power steering pump, but it didn't correct the problem. he says entier rack and pinion system needs replacing. her van has 52k miles.
06/23/201152000
 My 69 year old mother's 2005 town and country has been whining for over a year. twice she took it to the dealer in raleigh where she bought it. they said they couldn't reproduce the whine. last week, she was in a town an hour away and had to pull over and have it towed. mechanic replaced power steering pump, but it didn't correct the problem. he says entier rack and pinion system needs replacing. her van has 52k miles.
03/24/201148000
 2005 chrysler town and country. while vehicle was under warranty, brought it to the dealer multiple times for a noise heard when steering. dealership told us that there was no problems. now, car is making a much louder noise and we are being told that the power steering rack needs to be replaced at a cost of $1300. after researching online, it is a definite problem with this model year and a recall should be issued by chrysler and these faulty steering columns should be acknowledged and replaced by them. i have three small children and do not have $1300 to put into this lemon of a car that chrysler should have fixed when i initially complained about the problem when the car was new.
03/24/201148000
 2005 chrysler town and country. while vehicle was under warranty, brought it to the dealer multiple times for a noise heard when steering. dealership told us that there was no problems. now, car is making a much louder noise and we are being told that the power steering rack needs to be replaced at a cost of $1300. after researching online, it is a definite problem with this model year and a recall should be issued by chrysler and these faulty steering columns should be acknowledged and replaced by them. i have three small children and do not have $1300 to put into this lemon of a car that chrysler should have fixed when i initially complained about the problem when the car was new.
03/24/201148000
 2005 chrysler town and country. while vehicle was under warranty, brought it to the dealer multiple times for a noise heard when steering. dealership told us that there was no problems. now, car is making a much louder noise and we are being told that the power steering rack needs to be replaced at a cost of $1300. after researching online, it is a definite problem with this model year and a recall should be issued by chrysler and these faulty steering columns should be acknowledged and replaced by them. i have three small children and do not have $1300 to put into this lemon of a car that chrysler should have fixed when i initially complained about the problem when the car was new.
03/24/201148000
 2005 chrysler town and country. while vehicle was under warranty, brought it to the dealer multiple times for a noise heard when steering. dealership told us that there was no problems. now, car is making a much louder noise and we are being told that the power steering rack needs to be replaced at a cost of $1300. after researching online, it is a definite problem with this model year and a recall should be issued by chrysler and these faulty steering columns should be acknowledged and replaced by them. i have three small children and do not have $1300 to put into this lemon of a car that chrysler should have fixed when i initially complained about the problem when the car was new.
02/04/201187958
 Tl- the contact owns a 2005 chrysler town and country. while driving approximately 25 mph the steering column broke and the vehicle crashed into a snow bank. the vehicle was towed to an independent mechanic where the bolts that attach the steering column together were replaced. the vehicle was repaired. the failure mileage was 87,958 . ds
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
02/04/201187958
 Tl- the contact owns a 2005 chrysler town and country. while driving approximately 25 mph the steering column broke and the vehicle crashed into a snow bank. the vehicle was towed to an independent mechanic where the bolts that attach the steering column together were replaced. the vehicle was repaired. the failure mileage was 87,958 . ds
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
02/04/201187958
 Tl- the contact owns a 2005 chrysler town and country. while driving approximately 25 mph the steering column broke and the vehicle crashed into a snow bank. the vehicle was towed to an independent mechanic where the bolts that attach the steering column together were replaced. the vehicle was repaired. the failure mileage was 87,958 . ds
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
02/04/201187958
 Tl- the contact owns a 2005 chrysler town and country. while driving approximately 25 mph the steering column broke and the vehicle crashed into a snow bank. the vehicle was towed to an independent mechanic where the bolts that attach the steering column together were replaced. the vehicle was repaired. the failure mileage was 87,958 . ds
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
01/31/2011
 Rack and pinion failures in chrysler t&c's. whining noise coming from steering system, changes pitch upon acceleration/deceleration.
01/13/2011
 I own a 2005 t/c about a year ago whining noise noticed when cold go away after warming up did not think much of it. started up again this winter check the power steerig low filled up improved steering, then noticed leak in driveway went to garage told have to replace rack power steering about a $800 job. checked out online and found a lot of similar complaints so my question is when is chrysler going to step up to the plate with the recall
01/13/2011
 I own a 2005 t/c about a year ago whining noise noticed when cold go away after warming up did not think much of it. started up again this winter check the power steerig low filled up improved steering, then noticed leak in driveway went to garage told have to replace rack power steering about a $800 job. checked out online and found a lot of similar complaints so my question is when is chrysler going to step up to the plate with the recall
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
01/13/2011
 I own a 2005 t/c about a year ago whining noise noticed when cold go away after warming up did not think much of it. started up again this winter check the power steerig low filled up improved steering, then noticed leak in driveway went to garage told have to replace rack power steering about a $800 job. checked out online and found a lot of similar complaints so my question is when is chrysler going to step up to the plate with the recall
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
05/10/2009
 We own a 2005town & country touring, with 52,000 original miles. took it in for scheduled maintenance and an oil change this morning (it's last service was about 4 mos. ago at around 43,000 miles). the service manager said the technician noticed the power steering fluid level was low and upon inspecting the bushings noted a leak which he attributed to the (rack and pinion steering assembly). the service manager said that the rack and pinion assembly will have to be completely replaced, estimated cost $800 parts and labor. i've done some research and apparently this is a problem most owners are having.i was alarmed to learn that there was a several month back order on these assemblies with in chrysler. i smell a rat, there's either an impending recall or perhaps a class action lawsuit brewing here. they have people waiting for this part (back order) because is such a huge problem. go to [http://townhall-talk.edmunds.com/direct/view/.f172b27/0] so you can see some of the people with this problem. please advise jj lopez
12/22/201089000
 2005 town and country steering problem. pump is leaking and the dealership says rack needs to be replaced. dealership said this is a known faulty issue with this years model and it must be done or could lead to a crash.
12/22/201089000
 2005 town and country steering problem. pump is leaking and the dealership says rack needs to be replaced. dealership said this is a known faulty issue with this years model and it must be done or could lead to a crash.
12/02/201061000
 Leaking steering rack causing abnormal grinding sounds in the power steering reservoir and potentially damaging the power steering pump. this low level of power steering fluid could result in loss of ability to steer the vehicle effectively.
12/02/201061000
 Leaking steering rack causing abnormal grinding sounds in the power steering reservoir and potentially damaging the power steering pump. this low level of power steering fluid could result in loss of ability to steer the vehicle effectively.
12/02/201061000
 Leaking steering rack causing abnormal grinding sounds in the power steering reservoir and potentially damaging the power steering pump. this low level of power steering fluid could result in loss of ability to steer the vehicle effectively.
12/02/201061000
 Leaking steering rack causing abnormal grinding sounds in the power steering reservoir and potentially damaging the power steering pump. this low level of power steering fluid could result in loss of ability to steer the vehicle effectively.
06/11/2010130000
 Tl. the contact owns a 2005 chrysler town & country. the contact stated while driving 25 mph the steering component make a loud whining sound. the contact took the vehicle to a dealer and the dealer stated the whining sound is a known problem and they have not found a remedy for the noise. the contact notice complaint online regarding faulty power steering systems and fears the power steering will malfunction and cause a crash. the failure mileage was 130,000. jo
06/11/2010130000
 Tl. the contact owns a 2005 chrysler town & country. the contact stated while driving 25 mph the steering component make a loud whining sound. the contact took the vehicle to a dealer and the dealer stated the whining sound is a known problem and they have not found a remedy for the noise. the contact notice complaint online regarding faulty power steering systems and fears the power steering will malfunction and cause a crash. the failure mileage was 130,000. jo
06/11/2010130000
 Tl. the contact owns a 2005 chrysler town & country. the contact stated while driving 25 mph the steering component make a loud whining sound. the contact took the vehicle to a dealer and the dealer stated the whining sound is a known problem and they have not found a remedy for the noise. the contact notice complaint online regarding faulty power steering systems and fears the power steering will malfunction and cause a crash. the failure mileage was 130,000. jo
06/11/2010130000
 Tl. the contact owns a 2005 chrysler town & country. the contact stated while driving 25 mph the steering component make a loud whining sound. the contact took the vehicle to a dealer and the dealer stated the whining sound is a known problem and they have not found a remedy for the noise. the contact notice complaint online regarding faulty power steering systems and fears the power steering will malfunction and cause a crash. the failure mileage was 130,000. jo
11/10/2010
 I own a 2005 chrysler town & country which ive put about 30,000 miles on give or take. recently over the past year ive experienced issues with the power steering. my belt broke when arriving at an airport parking lot, stranding my vehicle with my father in law. since then ive experienced issues with it, noises, slippage when it gets water from puddles on it, etc. ive looked online for help and find many similar issues with the belt slippage, as well as problems with defective power steering pumps, rack & pinion, etc for this vehicle. chrysler does not have a recall on it nor sees it as a problem, disregarding the many people who have and complain of this issue. this is a highly dangerous issue as when the power steering goes out of your vehicle you cannot turn!! had this ever happened to me, with my children in the car driving down the road i am sure this would have resulted in injury to us or innocent bystanders. this needs to be looked at and addressed. i have been told that if it is my pump im looking at a cost of over $700, if it is my rack and pinion over $1400, the belt replacement cost me $200. and according to others, even when its fixed they still have problems! i now avoid driving in the rain for fear i will lose control without steering, which is hard as our car is the only one in our household and i commute my husband to and from work, as well as my daughter to and from school, all the while with a 4yr old in the back seat.
11/10/2010
 I own a 2005 chrysler town & country which ive put about 30,000 miles on give or take. recently over the past year ive experienced issues with the power steering. my belt broke when arriving at an airport parking lot, stranding my vehicle with my father in law. since then ive experienced issues with it, noises, slippage when it gets water from puddles on it, etc. ive looked online for help and find many similar issues with the belt slippage, as well as problems with defective power steering pumps, rack & pinion, etc for this vehicle. chrysler does not have a recall on it nor sees it as a problem, disregarding the many people who have and complain of this issue. this is a highly dangerous issue as when the power steering goes out of your vehicle you cannot turn!! had this ever happened to me, with my children in the car driving down the road i am sure this would have resulted in injury to us or innocent bystanders. this needs to be looked at and addressed. i have been told that if it is my pump im looking at a cost of over $700, if it is my rack and pinion over $1400, the belt replacement cost me $200. and according to others, even when its fixed they still have problems! i now avoid driving in the rain for fear i will lose control without steering, which is hard as our car is the only one in our household and i commute my husband to and from work, as well as my daughter to and from school, all the while with a 4yr old in the back seat.
11/10/2010
 I own a 2005 chrysler town & country which ive put about 30,000 miles on give or take. recently over the past year ive experienced issues with the power steering. my belt broke when arriving at an airport parking lot, stranding my vehicle with my father in law. since then ive experienced issues with it, noises, slippage when it gets water from puddles on it, etc. ive looked online for help and find many similar issues with the belt slippage, as well as problems with defective power steering pumps, rack & pinion, etc for this vehicle. chrysler does not have a recall on it nor sees it as a problem, disregarding the many people who have and complain of this issue. this is a highly dangerous issue as when the power steering goes out of your vehicle you cannot turn!! had this ever happened to me, with my children in the car driving down the road i am sure this would have resulted in injury to us or innocent bystanders. this needs to be looked at and addressed. i have been told that if it is my pump im looking at a cost of over $700, if it is my rack and pinion over $1400, the belt replacement cost me $200. and according to others, even when its fixed they still have problems! i now avoid driving in the rain for fear i will lose control without steering, which is hard as our car is the only one in our household and i commute my husband to and from work, as well as my daughter to and from school, all the while with a 4yr old in the back seat.
11/10/2010
 I own a 2005 chrysler town & country which ive put about 30,000 miles on give or take. recently over the past year ive experienced issues with the power steering. my belt broke when arriving at an airport parking lot, stranding my vehicle with my father in law. since then ive experienced issues with it, noises, slippage when it gets water from puddles on it, etc. ive looked online for help and find many similar issues with the belt slippage, as well as problems with defective power steering pumps, rack & pinion, etc for this vehicle. chrysler does not have a recall on it nor sees it as a problem, disregarding the many people who have and complain of this issue. this is a highly dangerous issue as when the power steering goes out of your vehicle you cannot turn!! had this ever happened to me, with my children in the car driving down the road i am sure this would have resulted in injury to us or innocent bystanders. this needs to be looked at and addressed. i have been told that if it is my pump im looking at a cost of over $700, if it is my rack and pinion over $1400, the belt replacement cost me $200. and according to others, even when its fixed they still have problems! i now avoid driving in the rain for fear i will lose control without steering, which is hard as our car is the only one in our household and i commute my husband to and from work, as well as my daughter to and from school, all the while with a 4yr old in the back seat.
09/07/201067550
 My 2005 town & country has been leaking power steering fluid for the last couple of years. a mechanic just told me that the rack & pinion needs to be replaced, estimate of $1000. my van has 67,000 miles on it, but this problem has been going on for a couple of years. my car was at the dealer a couple of years ago, and they told me they added power steering fluid, but never said anything about it needs to be replaced. of course, at that time, it was still under warranty. makes me feel like i was deceived. my mechanic said this happens often with this van. why hasn't this been recalled yet? this isn't something that should need to be replaced.
09/07/201067550
 My 2005 town & country has been leaking power steering fluid for the last couple of years. a mechanic just told me that the rack & pinion needs to be replaced, estimate of $1000. my van has 67,000 miles on it, but this problem has been going on for a couple of years. my car was at the dealer a couple of years ago, and they told me they added power steering fluid, but never said anything about it needs to be replaced. of course, at that time, it was still under warranty. makes me feel like i was deceived. my mechanic said this happens often with this van. why hasn't this been recalled yet? this isn't something that should need to be replaced.
09/07/201067550
 My 2005 town & country has been leaking power steering fluid for the last couple of years. a mechanic just told me that the rack & pinion needs to be replaced, estimate of $1000. my van has 67,000 miles on it, but this problem has been going on for a couple of years. my car was at the dealer a couple of years ago, and they told me they added power steering fluid, but never said anything about it needs to be replaced. of course, at that time, it was still under warranty. makes me feel like i was deceived. my mechanic said this happens often with this van. why hasn't this been recalled yet? this isn't something that should need to be replaced.
09/07/201067550
 My 2005 town & country has been leaking power steering fluid for the last couple of years. a mechanic just told me that the rack & pinion needs to be replaced, estimate of $1000. my van has 67,000 miles on it, but this problem has been going on for a couple of years. my car was at the dealer a couple of years ago, and they told me they added power steering fluid, but never said anything about it needs to be replaced. of course, at that time, it was still under warranty. makes me feel like i was deceived. my mechanic said this happens often with this van. why hasn't this been recalled yet? this isn't something that should need to be replaced.
06/25/201088201
 Power steering pump is making a loud whining noise. started occurring in the colder months just when the car was started and the wheel was turned. now a constant noise. need to replace pump before it goes out and cracks mantle
06/04/2010
 In order to continue driving my chrysler town and country lx, i will have to pay close to 1000.00 to have the steering rack replaced. if i do not get this expensive repair, i risk having no power steering while i am driving myself or my family around. this could be very dangerous if i am on the highway and suddenly have to adjust my speed or position when there are other cars traveling at high speeds. i went online to research this problem. what i found is this is a serious problem with the 2005 and 2006 chrysler town and country vehicles. there are many other cusomers who have had to have this part replaced in their vehicles. therefore, it is a defect with the chrysler town and country and not a condition of normal wear and tear. i made a request to chrysler to help with the repair and my request was denied. please force chrysler to own up to and reimburse their customers for this defect. this money is coming from my much needed vacation fund. my husband is deployed and my three children and i were looking for a chance to vacation near family this summer. iinstead we will be spending it locally because i have had to put my money into a poorly designed vehicle. please make them recall this part. thank you.
06/04/2010
 In order to continue driving my chrysler town and country lx, i will have to pay close to 1000.00 to have the steering rack replaced. if i do not get this expensive repair, i risk having no power steering while i am driving myself or my family around. this could could be very dangerous if i am on the highway and suddenly have to adjust my speed or position when there are other cars traveling at high speeds. i went online to research this problem. what i found is this is a serious problem with the 2005 and 2006 chrysler town and country vehicles. there are many other cusomers who have had to have this part replaced in their vehicles. therefore, it is a defect with the chrysler town and country and not a condition of normal wear and tear. i made a request to chrysler to help with the repair and my request was denied. please force chrysler to own up to and reimburse their customers for this defect. this money is coming from my much needed vacation fund. my husband is deployed and my three children and i were looking for a chance to vacation near family this summer. iinstead we will be spending it alone because i have had to put my money into a poorly designed vehicle. please make them recall this part. thank you.
05/01/201050000
 Power steering whine...turned into needing the rack and pinion system replaced. now hear that this is a rampant problem. this should be recalled.
02/11/201052000
 My 2005 town & country van began making a humming noise when the steering wheel was moved. i was told that the rack and pinion needed to be replaced. this vehicle only has 52,000 miles. i have been told by numerous people that this should not happen in a vehicle with such low mileage.
11/05/2009606661
 Power steering whine developed. steering never subjected to rough service. mechanic discovered low fluid and leak in steering rack. rack had to be replaced at a cost of $820.00 for parts and labor. loss of power steering definitely safety hazard. obviously a design flaw. steering rack should outlast the vehicle. *tr
07/31/2009675441
 Upon hearing a noise while driving, i checked under the car and noticed a lubrication seal was no longer performing its function. my local mechanic inspected the control arm and related ball joints and informed me the control system was good at this time, but the steering rack was leaking and would require replacement soon. since i only had about 64,000 miles on my 2005 town & country, i was surprised especially since i had not had this type of failure in the 40 plus years of car ownership, exceeding 100,000 miles on each car. rich in chrysler customer assistance informed me the town & country does not have an historical problem with the power steering rack & pinion; thus a recall to fix the problem is not necessary. all that is required to show the stance chrysler is taking is false is a simple internet search and a search on the nhtsa website. there are numerous complaints regarding this very serious problem. chrysler should have recalled all town & country
09/03/2009780001
 Every time van is running low whine emits from under the hood, when turning steering jerks and sound under hood gets much louder. power steering, rack and pinion need to be replaced. *tr
11/05/2008768751
 Failing steering on 2005 chrysler town & country ltd. new rack and pinion, power steering pump, reservoir all need replacement. *tr
05/26/2009670001
 This complaint is in reference to a 2005 chrysler town & country minivan. the approximate mileage is 67,000. upon noticing what appeared to be a fluid leak on the ground in my driveway, i looked but could not find the source of the fluid. after a scheduled visit to a local chrysler dealer repair center, i was told that the power steering pump/rack & pinion would need to be replaced at a cost of roughly $1400. this is ridiculous - in all of my years i have never seen a failure of a major steering system in such a short period of time. after researching complaints online i have found that many other owners have experienced similar problems with this same vehicle. what can be done to force a safety recall on this product?? *tr
02/25/2009530001
 I started hearing a whinning noise coming from the hood of the van a couple of months ago. the noise was worse when the weather was colder and then the engine light came on. took it in and discovered that the powersteering fluid had leaked out and the rack and pinion needed to be replaced. the reason the engine light came on wasn't because of the powersteering but because the egr valve needed to be replaced as well as the brakes (front/back) needed replacing. just had them replaced not that long ago. $2300.00 later. drive away, 1 week later engine light comes on again, now i have an engine oil leak and the emissions exhaust system is faulty. i only have 55,000 miles on this vehicle and it is less than 4 years old, i would expect this from an older car. i have a family of 6 to worry about their safety and i am not very confident in this product that chrysler has produced. it is a shame that they are not willing to step up to the plate and admit their faults. they have lost me as a future customer as well as my family and friends. in today's economy, our hard earned money on a teacher's salary is quickly going down the drain with this vehicle. are they waiting for a death to actually occur before they start to honor a recall? i wouldn't have known about this forum if it wasn't for consumer reports. how many chrsyler consumers are out there who don't know where to look and find out that they have a faulty vehicle,that they really aren't down on their luck. you can be sure, that every chrysler owner i come across, i will definitely share this information with. *tr
03/02/2009613001
 1) drove to home from work and backed van into garage 2) half hour later noticed significant leakage trickling from right hand side under the engine. 3) noticed power steering was harder to steer. *tr
01/18/2009342101
 Like thousands of other owners of a 2005 town and country van, the rack and pinion steering and the power steering failed at 34,000 miles. this cost $1450 to repair. most fail around 30,000 to 40,000 miles according to what i have read here. the car got so you could hardly steer it. i am sure this has caused many people to wreck, but i was able to get it to a repair shop before i wrecked. this is a scandalous, sometimes fatal defect that has been reported thousands of times, but no recall has been issued. the problem was so prevalent that replacement parts were on back order for months, but rebuilt parts are readily available now since so many thousands have been replaced. as far as i can determine, the newer models also have this defect. *tr
01/12/2009416801
 Purchased a used 2005 t&c van from a local dealership. took it to the local chrysler dealer to have oil & lube service. mentioned that my brakes were a little squeaky, please check them. the vehicle has 41,600 miles and i am the second owner. was informed by the dealership that my rack and pinion was leaking and causing the noise and needed to be replaced....to the tune of $800 plus tax. i have been researching this since i got home and have seen there are many, many complaints exactly the same. this is so obviously a defect that even a child could see it. too many vehicles with the same complaint. chrysler needs to replace these units under warranty. *tr
01/15/2009610001
 Rack and pinion causing severe intermittent shudder and loss of power assist when turning at low speeds. *tr
10/28/2008740001
 We use our 2005 chrysler town & country for 2.5 years. we purchased the van used with roughly 25000 miles on it in july of 2006. we now have 77000 miles on it and now the front end makes a clanking noise while going over bumps and the is a whining grinding like sound underneath the hood close to the dash. it is worse with cold weather and when the stirring wheel is turned completely in either direction. i did an internet search and found a blog forum at townhall-talk.com. everyone one on this particular blog had t&c vans and had the same problem i have experienced and dealers have said the rack and pinion needing replacement for roughly$850.00 plus. i have not had the problem assessed (will be today). our warranty is expired and now we are having problems. sounds typical right? if chrysler t&c vans all seemed to have the same problem with the stirring system. i read about many different dealer saying that they replace many of those racks and the parts are on back order. if the parts are on back order that should be a sign that there is an issue across the board and there should be a recall. in these trying economic times people don't have money to spend on crappy made parts and chrysler cant afford anymore negative publicity either. something needs to be done! *tr
01/24/2005510001
 Whining noise when driving my 05 town and country minivan. the problem started a little over a month ago. took the vehicle in and explained the problem to the dealership service department. the man asked to look under the hood. he told me that it is a common problem for the rack and pinion steering to go out on the town and country van and that my steering fluid was low so that might be the problem. if the people at the service department are used to this problem, i feel that a recall should be issued. there are numerous message boards of people having the exact same problem as well. the vehicle isn't even 4 years old yet and has 50k miles on it. i feel like a $1000.00 repair on a known issue is ridiculous when the car is that old. *tr
01/23/2009410001
 Have an o5 t&c chrysler touring - have had to replace the brakes 2x under 30k. car currently has less than 40k miles and have been told that the rack and pinion needs to be replaced. the car was making a loud whining noise when trying to steer. was louder when cold. steering was getting harder to do. dealer is replacing rack and pinion for approx $900. *tr
12/31/2008415001
 Many repairs have had to be made on our 2005 t & c chrysler, but today we got the news that our rack and pinion need to be replaced at a cost of over 1,000 dollars. when i inquired if this is a common problem i was told no not really. i turned to the internet only to see multiple owners complaining of this very situation. rack and pinion should not go at 40,000 miles the vehicles need to be recalled. *tr
12/09/2008810001
 Noise in front end of 2005 chrysler t&c. told to replace rack and pinion. 73,000 miles. *tr
12/03/20081
 2005 chrysler town and country with 45,000. *tr
11/24/2008520001
 At about 45,000 started noticing a groaning noise from the steering. i've already had some of the front end parts replaced at about 30,000 miles on the 2005 chrysler minivan that should never have worn out. however, it started making a groaning noise and i noticed that the power steering fluid level was low. refilled that and it fixed it for about 5000 miles. it's starting it again. i had a 2001 dodge minivan and it did the same thing at 140,000 miles and required a replacement rack and pinion. i'm hoping at 52,000 miles on this, it doesn't need it now. how discouraging. *tr
11/24/2008630001
 Water pump broke, rack & pinion broke, thermostat. *tr
11/15/2008250001
 Our 2005 chrysler t&c began making a strange noise when turning. we then began to notice power steering fluid under the van. we took the vehicle back to dealer 3 times to have the problem fixed while under warranty. the problem stopped for a few months, but the problem begins again each year when the weather gets cold. it's that time of the year again and the van is no longer under warranty. it's making that awful sound again and leaking like crazy. i looked on line to see how to replace the
11/21/2008674861
 Chrysler town & country 2005 steering developed a noise and our mechanic identified the steering reservoir was required to be replaced under a manufacturer service bulletin. this was completed and about two months later, the rack and pinion was diagnosed to have a failed seal. the vehicle has 67k miles on it, which are family commuter miles. the reservoir cost over $200 and the rack is going to cost about $900. this is a manufacturer product deficiency and should be covered under a recall. as others have posted, the manufacturer should cover this failure. *tr
06/05/2008400001
 My vehicle began making a slight whirring or grinding noise in june 2008. i noticed that it felt like the car was pulling to one side and it seemed difficult to steer. i took it into the dealership thinking it might have something to do with just having our tires balanced. they said the rack and pinion steering needed to be replaced. at that time we had about 40,000 miles on the car, and feel that is way too early for such a replacement. this 2005 chrysler town and country has had nothing but problems! (right sliding door, seat belt, gas gauge, air bag sensor, electrical problems.) *tr
11/11/20081
 A groaning noise was coming from the steering. examined by the dealership - courtesy dodge - and i'm told it is the power steering rack. reviewing complaints on the web i find that this is a common problem with chrysler town & country mini-vans and that chrysler fights people on covering this common issue. *tr
11/05/20081
 Vehicle steering rack and pinion bad. i bought this vehicle new/used. the first time i drove it home it started to whine when braking and turning the wheel. the steering gets very hard at times, also now makes popping noises and feels like the wheels are coming off. my mechanic said has a bad rack and pinion. there are numerous amounts of claims on this vehicle for the very same problem, but still no recall. i feel for my safety and i can't afford to have this repaired. chrysler still hasn't issued a recall for this matter. my mechanic said it is definitely a safety issue. see website http://townhall-talk.edmunds.com/direct/view/.f172b27/26 for the 50 or so complaints for the same thing. my vehicle has 42,000 miles on it and it is out of warranty. when it was in warranty they told me there wasn't a problem. help!!!! *tr
07/01/20081
 2005 chrysler town and country , turn on the van there is an immediate whine. while turning corners and going at slower speeds vehicle will whine and grind. has continually gotten louder over the last 3 months. replaced power steering pump after consulting repairman and did not fix problem. now we are leaking power steering fluid and whine and grind is even louder. have read many forums about power steering racks going out, that is our next try, to fix whining problem. *tr
08/01/2008560001
 2005 chrysler town & country purchased new. grinding sound from the front end starting at 17,000 miles. numerous parts replaced under warranty. steering rack leaking/failing with only 56,000 miles. local dealership denies any knowledge of steering rack and pinion problems. steering problems are potentially very dangerous. i feel that there should be a recall on this vehicle. *tr
06/07/20081
 Brought vehicle in for routine maintenance and was told that i needed the steering rack replaced. purchased the vehicle a little over a year ago with a 1yr unlimited miles extended warranty due to the fact that it was returned under the lemon law for a different matter. considering that vans are more of a family orientated vehicle i find it odd that there hasn't been some type of recall on this. have been to several different internet forum discussions and it is just amazing how many people are having this same problem. the vehicle had roughly 46,000 mi. at time of discovery. there weren't any noises or anything out of the ordinary that would have suggested that there was something amiss. not sure how long driving like that, which worries me with children. *tr
06/03/2008432831
 Failed steering rack on chrysler van at 43,000 miles. pa vehicle inspection issue required to be repaired. rack leaking oil which drips onto hot exhaust system pipe. van becomes difficult to steer at times. chrysler corporation refused assistance although dealer service representative stated huge problem exists with many backordered steering rack systems for these vans and is considered a manufacturing design and quality issue. chrysler, however, leaves the financial fix to come from its customer without assistance. no safety recall which is incredible! *tr
12/18/200755000105/19/2005
 Tl*the contact owns a 2005 chrysler town and country. in december of 2007, the contact heard a clicking noise while turning the vehicle at 35 mph. she took the vehicle to the dealer, but they did not make any repairs. she returned to the dealer in january of 2008, but the dealer still could not find any failure. most recently, the dealer stated that the power steering rack was leaking. the dealer recommended that she replace the power steering gear at the cost of approximately $800. the current mileage is 62,020 and failure mileage was approximately 55,000. updated 06/16/08 *bf
05/26/2008570001
 I notice some oil leaks on my drive way .so i took my car in too have it look at and was told i need a new power steering rack replace. it s going to cost me 1000.00 to get it fix. i have read many complaints about this problem this issue should be a recall. i also read that chrysler has redesign the rack and pin for this model. why are they doing this unless it is a problem that they are trying to cover it up. i am really disappointed in chrysler i now am rethinking if chrysler was a good choice for me and my family. *tr
01/15/2008572851
 I have a 2005 chrysler town county lx. i have been having this problem since i got the car as always there is nothing wrong they say, but had to replace rack and pinion and now i am back to the same thing again i feel that this is a problem with all 2005 town county from what i have heard. i have gone through three front end alignments a set of tires and i get the same old story blah blah, something needs to be done please help all of us on this issue. *tr
03/06/20081
 Began hearing whirring noise upon cold start. upon taking to my regular mechanic - was told that there was a leak in the power steering rack and it would have to be replaced. however the part had to be back-ordered and did not get it replaced until 4/28/08 at a cost of $1,200.00! *tr
05/05/2008800001
 We have a 2005 town and country chrysler mini-van with a rack and pinion leak, oil pan gasket leak, and front timing cover seals leak. all issues that have come up in numerous other vehicles of the same make and year. there should be a recall. *tr
04/30/2008345001
 2005 chrysler town & country van was serviced for scheduled lube, oil, oil filter and air filter replacement at a chrysler dealership. a chrysler service rep. approached me in their waiting room to inform me that the oil, oil filter and air filter service has been completed but there are additional items that needed to be addressed. additional services needed include: tire rotation, wiper blades replaced, front brakes, sway bar links and power steering rack replacement. this vehicle was purchased new and has only driven 34,500 miles. the chrysler service rep. explained it all as best he could. the cold weather has caused the power steering rack failure to occur. the brakes are needed because the front brakes wear out first. no mention of the tire rotation, but; the sway bar links are noisy when driving the vehicle onto the lift in the service bay. the tires on this vehicle are goodyear integrity all season tires rated for 50,000 miles of tread life. the rear tires (after rotation) are worn excessively and approaching an unsafe tread wear pattern. the front steering components are failing and are causing this wear. the tires have been rotated as recommended by chrysler. the power steering rack is defective and the front brakes are insufficient. this vehicle drives 5 days a week on 45 - 65 mph. paved roads. *tr
04/01/2008890001
 Rack & pinion steering assembly failure. seals in the assembly have failed and power steering fluid has leaked out. was told by repair shop that it all the fluid drains out the steering system could freeze up causing an accident. the problem was only discovered during a state inspection, so was lucky that it was caught, before it was completely empty. i was told the whole assembly would need to be replaced. i have read that this is a major problem with this vehicle and has happened to thousands of these vehicles. *tr
12/03/2007104/09/2007
 2005 chrysler town and country with multiple problems. consumer states seat belt light does not illuminate when there are no seat belts on. passenger air bag light says off when the wheel chair is in the front passenger position. *kb the consumer stated the vehicle was modified to accommodate a wheelchair. the steering gear and egr valve were replaced. *jb
06/05/2005240002
 Tl*the contact owns a 2005 chrysler town and country. the contact stated that the steering wheel locked and an unfamiliar noise was heard while attempting to turn the steering wheel. there were no warning indicator lights. the vehicle was driven to a chrysler dealer and liquid began pouring from the front end of the vehicle. the contact believes that the steering hose was replaced. recently, the vehicle began to bounce and make a rattling noise. the vehicle was driven to a chrysler dealer and the mechanic replaced the engine mount. the purchase date was unknown. the current mileage is 32,000 and failure mileage was 24,000.
10/27/200628400109/01/2004
 Dt*: the contact stated while driving various speeds, the steering wheel was hard to turn. this had happened on several occasions and twice the dealer had replaced the rack and pinion however, the problem persisted.
03/09/200611700110/30/2004
 Complete failure of vehicle safety systems while vehicle in motion time: about 3:45 pm place: long meadow elementary school in rochester hills, mi 48309 vehicle: 2005 town & country - vin 2c4gp54l15r281234 mileage 11,700 1. after arriving in the school parking lot, my wife slowed down to take a turn to park in a spot. 2. the vehicle completely stalled and stopped. 3. she turned off the ignition and then restarted the engine. the engine started. 4. she tried to turn and park at the same spot on left side. the steering did not respond and vehicle kept moving in straight direction. 5. she tried to stop the vehicle by applying the brakes repeatedly with no response. 6. she also tried to steer vehicle towards empty space with no result. 7. she put the transmission in parking; it made some loud noise but did not stop the vehicle. 8. there was a steel gate right in front about 40-50 yards from where she started. the vehicle crashed in the gate and stopped. no one was injured. there was damage to the steel gate and the vehicle. 9. i arrived at the place about 15-20 minutes later. i was able to start the engine but did not try to move/reverse it. 10. school authorities informed the police about the incident. 11. around 5 p.m. the vehicle was towed to body shop of golling chrysler jeep in bloomfield hills, michigan 12. next morning (march 10th), ms sheila from golling chrysler body shop called me . as per her, the fuel pump of the vehicle has problems and that explains the problem with braking and steering system. she was not able to explain how the engine restarted after stalling and vehicle moved if the fuel pump was broken. she also indicated the vehicle did not start at dealership. there was roughly about $2,000 dollar of body damage. 13. chrysler has initiated an internal special investigation. i have received no results of investigation or any help for the hardship being faced. *jb
STEERING - COLUMN
06/05/200757917001/28/2005
 Clockspring in the steering wheel replaced as it's was a real safety issue due to the possible airbag deployment.
09/05/200519115112/29/2004
 Vibration and in brake petal and/ or steering wheel. when turning sharply to left makes a grinding noise also has a bumping feeling like something is loose. service department checked and had warped rotors and needed front disk brakes for the vibration, the grinding and the bumping noise was loose suspension sway links front brakes were replaced and rotors were resurfaced- i had to pay for the brake and rotor repair; the suspension loose sway bar links were replace listed was replaced front sway bar link and a link-sway eliminator. driver seat feels like it has lost its cushion sometimes feels like there is a hard knot of something in the tail bone area of the anatomy. the a/c vents are unable to adjust for cooling the front and side windows. the floor vents do not line up with the openings in the floor console causing any air to be moved toward the front and under the dash. was told the seat and a/c was all in normal operation. *nm
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
04/07/20069000303/21/2005
 Currently this vehicle has approx. 18,000 miles. has been to the dealer 4 times with a 5th visit coming soon. chrysler should give away complementary cots and pillows to new car customers so that they can sleep at the service departments at dealerships, especially the union shops that don't work on saturdays (and seem not to care about the vehicle in the first place). 1. broken forward engine mount, 2. loose sway bar/sway bar mounts replaced, 3. high pitched grinding noise on cold startup (maybe the starter but since it never does it at the dealership i'll never know for sure), 4. cruise control does what it wants to (set it to 55 mph, it can actually go down to 51 or up to 59 depending on the terrain, dealer says it's normal), 5. power steering (red) fluid is leaking, now there's a surprise! and finally 6. the driver's side window makes creaking noises when it's going up, i know it's not a safety issue but it is annoying. i should have forked over the extra cash for a sienna or odyssey minivan, you get what you pay for. this is my first and last chrysler. *jb
STEERING - HYDRAULIC POWER ASSIST - PUMP
03/28/200839310109/24/2004
 Started hearing a groaning type noise from under the hood when turning, backing and certain other conditions about 1 year ago which i figured was the power steering pump. i finally and reluctantly returned to the chrysler dealer to have it looked at and was told that the steering rack has a leak and that and the power steering pump had to be replaced. of course my 3/36 warranty had expired in september 07 and i only have 39000 miles on the van. i feel this is a huge problem with these vans and there should be a recall and we should be reimbursed for our expenses which in my case cost me $1350! this could be much more serious with injury occurring if the unit had run dry and i lost control of the steering. *tr
STEERING - HYDRAULIC POWER ASSIST SYSTEM
04/22/200850700103/21/2006
 Problems with the power steering system. have refilled several times and now is having extensive leaking. problem is with the power steering system. *tr
03/09/200611700110/30/2004
 Vehicle brakes and steering stopped responding while vehicle was in motion. this lead to crash with a steel gate in an elementary school. chrysler replaced a defective fuel pump but denies any problem with brakes/steering or any correlation between fuel pump problem and failure of brakes/steering. this is an update on my earlier odi 10152826 to include repair details and manufacturer/dealer response on this critical safety issue. *jb
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/10/200851000808/09/2005
 Tl*the contact owns a 2005 chrysler town and country. the contact stated that she has had to replace the rack and pinion, tie rods, water pump, rear windshield wiper motor, passenger side window motor, and the egr valve. currently, the axle is failing. the dealer could not determine the cause of the failures; however, they were all covered due to an extended warranty. the vin, engine size, and number of cylinders were unknown. the failure mileage was 51,000 and current mileage was 55,450.
11/07/200746912112/24/2004
 Having purchased a new chrysler, town & country minivan, in less than 3 years of ownership, i've had to make numerous repairs that i've never had to make on previously owned vehicles in the same lifespan of a vehicle. the quality of this van has been extremely disappointing. *tr
05/10/200737000312/31/2004
 Started hearing bumping noises from front end. took to repair shop. they replaced tie rod ends and swing arm bushings. noise reduced, but stil bumping on acceleration. returned, had to replace front top engine mount.*ak
STEERING - RACK AND PINION
04/24/200835500108/01/2005
 I purchased a 2005 chrysler town & country touring edition brand new in july of 2005. during december of 2007, i noticed a slight hum under the hood during startup. this sound eventually kept getting louder and lasting longer. this sound is more drastic during turning of the steering wheel. i had the vehicle inspected by a chrysler dealership service center. they said it was due to a leak in the rack of the rack and pinion system. they said that the whole rack and pinion assembly needs to be replaced ($800+). they also said that is the system fails further, it could result in loss of steering (during driving!). i have seen a lot of complaints for the same exact issue. my vehicle has 37,000 miles on it (warranty expired at 36,000). this is definitively a recall issue. steering systems should not need replacement in less than 3 years and 37,000 miles. *tr
04/04/200872000105/01/2005
 The 2005 chrysler town & country made a whirring noise at start up and lasted for several minutes until the vehicle warmed up. asked dealer service rep to check out the noise. i was told there was a steering fluid leak in the rack component of the rack (steering component) and it needed to be replaced at about $800. service rep stated that it was a common problem but there was no recall on the part. service rep said that if it was not fixed it could result in a steering failure and needed to be replaced. i authorized the dealer to complete the work. this has been a one owner vehicle with regular service and only about 70,000 miles. *tr
04/17/200860000209/21/2004
 Steering rack and pinion system failed. began leak ng profusely. chrysler would not offer assistance as problem was out of warranty. second failure - unit had between replaced under warranty on 30 mar 06. *tr
04/17/200853000108/11/2004
 I started to hear a low roar (not unlike turning the starter while the car is running) coming out of the right front of the van, usually upon starting, usually intermittent, but sometimes briefly while driving or turning, and sometimes when starting the van, the noise would continue until the engine was shut off. took it to the mechanic who diagnosed it as a rack and pinion failure, with fluid leaking out, which he says they would not usually see in this young a vehicle. mileage = 53,000. he wanted me to call the dealer to see if they knew about the problem, or if the repair would be covered. the dealer claimed to have no knowledge of this issue at all. i have researched and now see that this has been a recurring problem for this van, and chrysler should own up to it and repair. this van is not even four years old, has not been in any accident or driven abusively, and this kind of a failure must indicate a defect in design or materials. i am now looking at a very expensive repair bill. *tr
03/04/2008400001
 My 2005 town & country had been making a whining noise for last month. the noise will increase as the accelerator was pushed,but noise disappeared after the car had been driven for 5 - 10 minutes. mechanic found that the power steering fluid was really low, filling the fluid to the correct level fixed the noise problem. upon inspection, it was found that the rack has a leak. it seems like this is a common occurrence in these vans, i believe this should be investigated and possibly a recall should be done as this is an expensive repair. *tr
01/04/200845000110/31/2004
 Rack & pinion on 2005 chrysler town & country. a noise when turning steering. was told by dealer it was a problem with the 2005 vans and was not being covered. was told it would be around $750.00 plus tax to fix. if there are this many problems with the vans, chrysler should fix them as a recall. was told by another mechanic to put an additive in the power steering and it has slowed down the loss of power steering fluid but keep wondering how safe i am driving it on the highway at high speeds. *tr
01/10/200851000808/09/2005
 Tl*the contact owns a 2005 chrysler town and country. the contact stated that she has had to replace the rack and pinion, tie rods, water pump, rear windshield wiper motor, passenger side window motor, and the egr valve. currently, the axle is failing. the dealer could not determine the cause of the failures; however, they were all covered due to an extended warranty. the vin, engine size, and number of cylinders were unknown. the failure mileage was 51,000 and current mileage was 55,450.
04/04/2008430011
 Tl*the contact owns a 2005 chrysler town and country. the contact had her vehicle inspected. all the fuel levels were checked and she was informed that there was a leak in the rack and pinion steering system. the dealer stated that the parts were on a national back order. the contact assumed that because the parts were in such high demand, many other vehicles must have experienced the same failure. chrysler stated that nothing could be done and referred her to nhtsa. the current mileage was 43,283 and failure mileage was 43,001. updated 05/05/08 *bf
04/09/2008227491
 Grinding/whining sound from the front end. steering rack is failing with only 22k on the vehicle but 4 months out of warranty. *tr
11/01/20071205/14/2004
 It started actually quite some time ago. it seemed that every once in a while i would lose my power steering. once it almost caused me to run off the road and into a cement curb. luckily, i was able to work the wheel around and after about five minutes of trying to control the van, the power steering came back. there has been a noise at the front of the vehicle for quite some time and then i noticed the van was leaking something. i took it to the dealer and they said there was a leak in the steering gear assembly and that it needed to be replaced. they also said that they are replacing so many of them that the part was backordered and they were unsure when they would get one. that was in nov. 2007. it is now april 2008 and i am still waiting. in feb of 2008 i was told they had one for me and i took my van in and then was told that it never arrived and that they told their parts dealer that they needed it immediately because the power steering fluid is leaking onto other parts and can cause problems. it's still been two months since then and nothing. the whole front of my van feels and sounds like its going to fall off at any moment. i have had to refill my power steering fluid every 2-3 days since nov 07 and it isn't getting any better. unfortunately, this is not the only problem i have had with this van. the right cv joint had to be replaced after only 2 years, the air bag sensors went bad and only after i paid to have it checked out to the tune of $70 were they recalled, there was a recall on the rear heating/cooling tubes because of cold weather conditions, the driver side sliding door no longer works as well as the front passenger window. during a terrible rain storm, i had to go through a large puddle and the spare tire was ripped from the undercarriage because it was never sealed properly and the part was defective. both sets of brakes have had to be replaced, rotors redone and the tires have been replaced twice. *tr
10/28/2007507/27/2007
 Power steering noise found to be leaking/fault steering rack. upon inquire to dealer for repair/replacement found that 13,000 were on back order!!! many similar problems found posted. some individuals have had multiple replacements. chrysler should recall due to negligence, danger to human life and the sheer volume of defects. *tr
01/29/200855000106/29/2007
 I bought a 2005 chrysler town & country with 48,000 miles on june 29,2007. in january 2008 while driving my van i had a loud squeal coming from the steering,upon checking i found that i was losing power steering fluid, i set an appointment up with the dealership to have the problem checked. on 01/29/2008 i was told by the dealership that the rack and pinion was leaking. the dealership also told me that there was alot of problems with the rack and pinion in my year van, and that there is a 6 month back order on the rack and pinion, the new ones have been redesigned to stop the problem. i contacted chrysler about this they would only state that it was my problem, and they would not discuss anything but my vehicle,or about the back order of the rack and pinion. i also contacted other dealerships asking about this problem, they stated there is a back order on the rack and pinion, and they have had several problems with the rack and pinion in the 2005 town and country's. *tr
02/09/200889000100012/01/2007
 I have a chrysler town & country van 2005. i heard a sound when driving the car. i took it to the mechanics and i was told that the rack & pinion needed to be replace. $550 dollars. after doing some research on line noticed thousands of complaints about the same. please help!! the rack & pinion is broken and needs replacement. $550 dollars. *tr
06/25/200750000101/03/2005
 Tl*the contact owns a 2005 chrysler town and country. when the vehicle was driven approximately five times, the contact noticed that the steering wheel became difficult to steer and began making loud, squeaking noises. the vehicle was taken to a dealer and they discovered that the rack and pinion was failing and needed to be replaced. the current mileage was 67,000 and failure mileage was 50,000. updated 02/15/08. *lj
11/07/200746912112/24/2004
 Having purchased a new chrysler, town & country minivan, in less than 3 years of ownership, i've had to make numerous repairs that i've never had to make on previously owned vehicles in the same lifespan of a vehicle. the quality of this van has been extremely disappointing. *tr
06/05/200757917001/28/2005
 Clockspring in the steering wheel replaced as it's was a real safety issue due to the possible airbag deployment.
03/12/200738723109/01/2005
 Tl* - the contact owns a 2005 chrysler town & country. the vehicle started making a grinding and clicking noise when turning at 40 mph. the contact could smell the engine running hot. the vehicle was diagnosed as needing a new power steering rack. the dealer paid for the part. however ,the contact had to pay for labor charges. the failure mileage was 38,723. the contact has the repair invoice. the current mileage was 39,330.*ak
12/08/2006406321
 Steering made a clunking noise and pulled to the right. had vehicle checked three times while under warranty and was told the alignment was the issue. aligned and tires balanced each time, but problem continued. took car in with a copy of the nhtsa bulletin and they replaced rack & pinion at my cost. vehicle steering is now tight and pulling to right is gone. i don't feel i should have had to pay for this repair. *jb
01/13/2006269978
 1-reported vibration in steering wheel between 20-50 mph [2-possible exhaust leak, i was getting sleepy after 20-30 min drive time, i use recycle mode on a/c due to having asthma [ 3-reported noise from the muffler/exhaust area[4- a/c compressor makes a laboring noise [5-vibration and a growling noise in rear suspension, axle or transmission[6-transmission seems to slip or jerk into and out of gear between 15-45 mph. service department could not duplicate any of my concerns but by the same token my mileage out was the same as my mileage in so i'm not sure it was even driven. three[3] days later i came in and ask for someone to drive with me and the technician was able to hear the noise before we had gone a mile, at that time he thought is was just a loose spare tire but when i came back that afternoon i was told it was the catalytic converter but there was not one in town and as soon as it came in it would be repaired. it was supposedly order on thursday jan 19,2006 and received on jan 26,2006. catalytic converter was replaced on jan 27,2006 as well as exhaust manifold gasket. [7-on this date i also reported on jan 26,2006, when i was braking to slow down to turn right the car engine surged forward and almost lost control of car-nothing was listed on the service copy as cause or what was tested for the engine surging when braking.[8-rear brakes have crystallized and need to be replaced at my cost. am getting other prices at this time. *nm
12/14/2005109/15/2004
 Rack & pinion defective in 2005 chrysler town & country. system is on back order for 2-3 weeks and dealership (eastside chrysler & jeep) have informed that this car is safe to drive and i will only completely destroy the system, which is being replaced anyway. *nm
STEERING - RACK AND PINION - RACK
10/14/2009505001
 Tl* the contact owns a 2005 chrysler town and country limited. when driving he hears a hissing sound in the engine compartment. a technician stated that the steering rack was leaking fluid. the vehicle will be repaired at the owners expense. the failure mileage was unknown. the current mileage was 62931. updated 01/05/10. *lj updated 01/05/10.*jb
03/28/200839310109/24/2004
 Started hearing a groaning type noise from under the hood when turning, backing and certain other conditions about 1 year ago which i figured was the power steering pump. i finally and reluctantly returned to the chrysler dealer to have it looked at and was told that the steering rack has a leak and that and the power steering pump had to be replaced. of course my 3/36 warranty had expired in september 07 and i only have 39000 miles on the van. i feel this is a huge problem with these vans and there should be a recall and we should be reimbursed for our expenses which in my case cost me $1350! this could be much more serious with injury occurring if the unit had run dry and i lost control of the steering. *tr
03/23/2008103/23/2008
 We purchased a used 2005 chrysler town and country mar 2008. during the test drive we noted a whirling sound upon acceleration. we were told that through their 90 day warranty we can have it checked out (the car ws purchased from a honda dealer) after purchased we took the van to a chrysler dealer to be inspected, several problems were found including a leak in the steering rack (source of noise). the entire steering rack will need to be replaced at a cost of $840. the part is on back order due to the enormous amount of vans that need this part replaced. we would like you to look into the number of steering racks being replaced as we feel there should be a recall. *tr
02/04/2008100000101/25/2007
 Tl*the contact owns a 2005 chrysler town and country. the contact was experiencing steering failure. the dealer informed him that the vehicle ran out of rack and pinion fluid. the current and failure mileages were 100,000.
12/18/2007620001
 Very loud noises while steering slower response time steering. major fluid loses occurred thereafter. mechanic examined and said the leak was coming from rack, he said that there were 5,000 on backorder for replacement, i am now waiting on the part for replacement. *tr
02/21/2006103/30/2004
 Purchased 2005 town and country short wheel base in march of 2004. in february 2006, with less than 24,000 miles started hearing clunking noise in left front end and on cold start there was a squealing noise from engine. took to dealer, identified squealing noise as a leaking rack and pinion gear - said leak was inside since i saw no evidence outside - dealer replaced the rack and pinion under warranty - service writer stated they had similar problems on other t&cs. clunking noise attributed to worn front sway bar cushion - replaced under warranty. service writer said they had similar problems, and thought it was maybe a design flaw. will hold on to the paperwork. *jb