Chevrolet Express 3500 2004

Model Express 3500 made in 2004 by Chevrolet got 16 consumer complains as well as 4 service bulletins. Consumer complaints with reference, among others things, to electronic stability control and fuel/propulsion system. Technical service bulletines regarding steering and structure.

Express 3500 year 2004

Technical Service Bulletins
Consumer Complaints

Car dealers

Model 2004

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
STEERING
05-02-32-008D	06/01/2012	10044941	General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js	08/06/2012
STRUCTURE - FRAME AND MEMBERS
PIT-3749D	11/01/2010	10037570	Ready	05/25/2011
PIT-3749D	11/01/2010	10037570	Gm: on some truck models there is some frame corrosion. *rm	05/25/2011
TIRES
05-02-32-008D	06/01/2012	10044941	General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js	08/06/2012

Consumer Complaints

Fail date	miles	occurences	Purchase date
ELECTRONIC STABILITY CONTROL
06/21/2009	50000	1
	The brakes on my 2004 chevy express 3500 activate without warning, stopping the vehicle in traffic. a warning light indicated a failure of the stability control system. fault code c0196 was recorded. my dealer replaced the electronic brake control module, but the problem continues to occur. i was almost rear-ended when the vehicle stopped without warning in traffic. *tr
FUEL/PROPULSION SYSTEM
07/24/2011	170000
	Gasoline and gasoline vapor was escaping from the fuel filler pipe leading to the fuel tank on a 2004 chevy express van 3500 series. the filer pipe was rusted through. there was a seam on the pipe where the rust through occurred. gasoline was dripping from this hole during gasoline fill up and vapors were entering the passenger compartment. we had it replaced by a certified mechanic because it was a potentially explosive situation, accoding to the mechanic. this was reported to gm. there was no recall on this part, so gm refused to pay for the cost of the replacement part and labor. the replacement part is now plastic. so gm must have recognized the problem (but failed to recall) and changed the pipe to a rust-proof material.
FUEL SYSTEM, GASOLINE
07/12/2011	104000
	Dangerous as gas tank rusted through on top and left side after only rougly 100,000 miles.
SERVICE BRAKES, HYDRAULIC
08/16/2009	66445
	Tl*the contact owns a 2004 chevrolet cargo express van 3500. while driving 45 mph he had attempted to brake and noticed that the brake pedal extended to the floor and the vehicle could only be stopped by manually down shifting the gears. the dealer informed the contact that the coolant line rubbed through to the brake line. there was a burning smell prior to the failure in the front axle area of the vehicle. the current and failure mileages were 66445.
06/21/2009	50000	1
	The brakes on my 2004 chevy express 3500 activate without warning, stopping the vehicle in traffic. a warning light indicated a failure of the stability control system. fault code c0196 was recorded. my dealer replaced the electronic brake control module, but the problem continues to occur. i was almost rear-ended when the vehicle stopped without warning in traffic. *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
08/03/2006	9800	1	09/17/2005
	Dt*: the contact stated while driving on the highway at various speeds for an extended period of time with brakes depressed, the steering wheel violently shook. the vehicle was inspected by a dealer who turned the brake rotors. afterwards, the problem persisted. the vehicle was taken back to the dealer who as unable to duplicate the problem. the manufacturer was contacted.
STEERING
11/25/2008	60000
	Tl*the contact owns a 2004 chevrolet express 3500. while driving approximately 35 mph, the vehicle suddenly lost power steering and braking ability. she lost control of the vehicle. she shifted into a lower gear and was able to completely stop the vehicle. the contact was able to turn off and restart the vehicle. the vehicle was taken to numerous dealers and shops, but they all confirmed that the hydro boost failed. there was a recall, in which the vehicle was not included. no recall could be found for the chevrolet express 3500 on the nhtsa website. the contact believed that if the failure was common, a recall should be issued. the current and failure mileages were 60,000.
02/01/2007	39000	100	04/01/2003
	Tlthe contact owns a 2004 chevrolet express 3500. while driving 5-10 mph, the contact heard a clunking noise and the steering became difficult. the dealer stated that the steering idler arm was cracked. the manufacturer denied the repair as part of recall number 07103 because the crack on the idler arm was not located in the correct spot. the failure mileage was 39,000 and current mileage was 46,000. updated 10/09/07. jb
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
01/01/1901		1
	2004 chevy express with broken steering idler. consumer is pleased because the dealer fixed the problem. kb nar*
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
10/10/2007		1	03/11/2005
	Faulty hinge pins on side doors of 2004 chevy 3500 express van cause severe binding of hinges. this could cause exit difficulty for child or elderly trying to exit in case of accident or emergency. it is a problem with multiple years and pins have been redesigned. chevy will only repair at customers expense. this is not from damage or neglect. i have tried to lubricate with no success. *jb

Car dealers selling

State	City	Zip	Name	Phone
CT	PUTNAM	06260	CARGILL CHEVROLET COMPANY	880-928-6591
GA	SAVANNAH		BILL WAITS RV	UNKNOWN