When bargaining is a life-or-death issue
The UK National Health Service (NHS) is attempting to offer greater control over salary and bargaining issues. The pay of NHS staff has traditionally been determined under centralized bargaining. The pay of 55% of the staff is determined by independent pay review bodies, and the remainder is determined through Whitley Councils. Some pay settlements struck by Whitley Councils have given local managers some autonomy over setting pay. In the future, NHS entities will be made employers in their own right, and they will be given the right to determine employees' pay and conditions. Mersey Region's hospitals and medical care units, which employ 42,000 staff, have developed a five-step method for determining local pay: setting goals; identifying the effects of pay; conducting an organizational audit; developing strategies; and implementing initial, achievable steps.
Publication Name: Personnel Management
Subject: Human resources and labor relations
The 'superior' product that failed in Hong Kong
An examination of why tampons have failed on the Hong Kong market could be instructive to potential marketers of other healthcare products and services overseas. Hong Kong usage of tampons remains at about 3% or less, whereas in most developed countries usage is roughly equal to that of sanitary napkins. Research found that Hong Kong women perceived tampons as being unsafe, difficult to use, and in some cases, destructive to their premarital virginity. An effective marketing campaign would address mothers, who are cited as Hong Kong women's primary source of information on menstruation.
Publication Name: Journal of Health Care Marketing
Subject: Health care industry
The last neon light by the side of the road: looking for a real motel in a Comfort Inn world
A man describes the accommodations he found as he journeyed through the northwestern US seeking cheap motels. Many of them are mom-and-pop businesses. At one cheap motel in Virginia, he found the ultimate, the entire place was burned out but the motel sign still blinked 'No.'
Publication Name: The New York Times Magazine
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