|The Independent 1995 Frances Howell|
|Pressing the buttons for a banking revolution. (banks introduce 'telebanking' services)||Retail industry||Frances Howell|
|Should you switch to direct debit?||Retail industry||Frances Howell|
|There's a crush at the Bar, let's leave. (problems facing trainee barristers; includes case studies)||Retail industry||Frances Howell|
|What if you have a dead cert in the 3.15 at Kempton and need some cash? Banks have new competitors on the high street. Pawnbrokers.||Retail industry||Frances Howell|
|What price customer loyalty? Supermarket shoppers will get discounts under glitzy new schemes. But Big Brother may come to rule the till.||Retail industry||Frances Howell|
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