Abstracts: Work stress and customer service delivery. Service personalization and loyalty. Service representatives, job control, and white-collar blues
Abstracts: Internet Currecy. The relationship between Internet use and perceived performance in retail and professional service firms
Abstracts: The effects of consumer expertise on evoked set size and service loyalty. Designing service guarantees - is full satisfaction the best you can guarantee?
Abstracts: The effects of market orientation on effectiveness and efficiency: the case of automotive distribution channels in Finland and Poland
Abstracts: Strategic pricing differentiation in services: a re-examination. Attribute performance and customer satisfaction over time: evidence from two field studies
Abstracts: Iraq. Bangladesh. United Arab Emirates
Abstracts: Jordan. Djibouti. Israel
Abstracts: Jordan. Chad. Morocco
Abstracts: Papua New Guinea. Korea (South) (ROK). Kuwait
Abstracts: The relative effects of national stereotype and advertising information on the selection of a service provider: an empirical study
Abstracts: Ministers to cut back on advisers. Arson fear after 65 die in disco fire. Neighbours wary of Danish voters' move to the right
Abstracts: Diplomat reveals Britain's betrayal of Tibet. Nobbling the watchdogs. In this new world, all of us must rethink our attitudes to sovereignty
Abstracts: Madness in the housing market. Search continues for illiquidity solution. Housing gloom for property sector
Abstracts: New look for Nestle? Philip Morris
Abstracts: One-off deals fail to plug BAe cash drain. Rolls-Royce: Competitive superiority. BAE Systems
Abstracts: London Scottish Bank: still going strong. Paragon
Abstracts: Great Portland Estates: portfolio expansion move. Landsecs - little liked. Klepierre
Abstracts: Squeezing the Tories' tender bits. The real danger of new Labour. Labour's Taliban tendency
Abstracts: Arafat's tricky descent from his UDI deadline. Arafat's half-welcoming hand. Be coherent, Dahlan tells Arafat
Abstracts: All free traders now? War cancelled: American trade policy. Seeds sown for future growth
Abstracts: Dangerous watchdog. New interests, new conflicts. Too big for its suits?
Abstracts: 'I don't plan to live much longer, just long enough to kill the people that greedily sought my destruction.'. Radical Arab groups may have demanded destruction of the giant Bamiyan Buddhas
Abstracts: How a love letter told the story of the murder of a nation. Samaritans held to ransom in battle for survival. The Northern Alliance has won, so don't expect it to give up power
Abstracts: Ruth Dyson. Cecile Dolmetsch. Jack Rothstein
Abstracts: The greatest album ever made (and all the out-takes). What next for the chairmen of the bored? Past, present and fusion
Abstracts: Anwar 'on great form' for trial. Survivor shame. Bin Laden's private life revealed amid rubble
Abstracts: From the respected to the reviled. Keeping the home fires learning. Mary Whitehouse
Abstracts: Pioneers on starship America. Is this man the next Pavarotti? Promise fulfilled
Abstracts: Passion among the plum trees. Brassicas to crow about. There's gold in the Californian hills
Abstracts: My family and other exhibits. Me and my rings of confidence. A short history of the long-living oak
Abstracts: The restaurant pudding comes to a sticky end Restaurants make 1,000 pounds sterling a bottle profit. A tea, a coffee and two joints, please...
Abstracts: Will a cultural revolution rebuild the 'People's Daily'? I'll take the high ground. Why Scotland's press isn't free
Abstracts: You ask the questions. part 10
Abstracts: Films of babies to be used in evidence over vaccine damage. Falling for London's tall storeys. Lung cancer: behind the smoke screen
Abstracts: Local hero. With a song in his heart. The unsung hero who really knows the score
Abstracts: Secret terror stifles wind of change. Gulf maids in slavery to a reign of terror. Blood, tears, terror and tragedy behind the Taliban lines
Abstracts: Why must we hurt them? Mob rule won't stop the paedophiles. The beauty secrets of Asian women
Abstracts: Villagers threaten to burn out hippies. Hunt for Bader's Spitfire leads to a foreign field. Peter Laslett
Abstracts: George Van Eps. Chan Parker. Norman Granz
Abstracts: Customers orientation and usage of financial distribution channels. Internet Currecy
Abstracts: Car A/V makers get ready for aftermarket race. In car navigation market, trends favor brand names. Navigations systems propel car electronics market
Abstracts: Small, bright LEDs offer benefits to mobile LCDs. Excess supplies hurt global sales of semiconductors in May. Japenese production of flash memories climbs 80%
Abstracts: SMT, SMD technologies support miniature formats. Onkyo solidifies reputation for quality with advanced audio units
Abstracts: Chinese electronic equipment production expected to expand 11% in 2004. Japanese production of electronic materials up 4%
Abstracts: Despite sluggish demand from phone makers, prospects bright for batteries. Sanyo to supply Ford with battery systems
Abstracts: Oman. India
Abstracts: What use is a public inquiry? Labour and the 1977 Annan Committee on the Future of Broadcasting. The negative campaign: New Labour, Ken Livingstone and the London mayoral selection process
Abstracts: Technology evolves with spreading use of rechargeable batteries. Korean makers see bright prospects in rechargeable battery market
Abstracts: The extrusion-capture model for chromosome partitioning in bacteria. Characterization of a prokaryotic SMC protein involved in chromosome partitioning
Abstracts: Risk, return and regulation in Chinese stock markets. Asymmetries in the conditional mean and the conditional variance: evidence from nine stock markets
Abstracts: UK: ISA providers in difficulty. M&S clients pick unit trust as favoured ISA investment option UK: Merrill launches Global Growth PiP
Abstracts: Austria: Pay increase at Telekom Austria. Austria: Telekom Austria workers receive gold coins. AUSTRIA: TELEKOM AUSTRIA TO CUT STAFF
Abstracts: No "sweat?" Copyright and other protection of works of information after Feist v. Rural Telephone. Copyright and control over new technologies of dissemination
Abstracts: Hearing the silence: the spiral of silence, parties and the media. The negative campaign: New Labour, Ken Livingstone and the London mayoral selection process
Abstracts: Living-donor transplants reexamined: experts cite growing concerns about safety of donors. Afghanistan aid workers struggle through threats. (MEDICAL NEWS & PERSPECTIVES)
Abstracts: Smoking bans in US hospitals: results of a national survey. Predictive value for the Chinese population of the Framingham CHD risk assessment tool compared with the Chinese multi-provincial cohort study
Abstracts: Customer lifetime value: an application in the rural petroleum market. Perceptions of fat content in meat products
Abstracts: The management of thrombosis in the antiphospholipid-antibody syndrome. A comparison of warfarin and aspirin for the prevention of recurrent ischemic stroke
Abstracts: Decreased erythropoietin response in patients with the anemia of cancer. Transmission of a T-cell lymphoma by allogeneic bone marrow transplantation
Abstracts: Primary pulmonary hypertension. Mars or Venus-is sex a risk factor for recurrent venous thromboembolism?. Chronic thromboembolic pulmonary hypertension
Abstracts: A conserved MYB transcription factor involved in phosphate starvation signaling both in vascular plants and in unicellular algae
Abstracts: Relationships among information expenditure, economic performance, and size in local grain marketing cooperatives in the Upper Midwest
Abstracts: HIV disease and the endocrine system. Eating disorders. An 81-year-old man with hypothermia, bradycardia, and confusion
Abstracts: Aldosterone blockade and heart failure. Heart failure. Mechanical cardiac-support devices -- dreams and devilish details
Abstracts: Toward universal vaccination against hepatitis B virus. Treatment of acute hepatitis C with interferon alfa-2b
Abstracts: Work with and implementation of new concepts for management of product development - experiences for the Swedish manufacturing industry
Abstracts: New models for measuring the R&D performance and identifying the productivity of public research institutes. A basic model for evaluating R&D performance: theory and application in Italy
Abstracts: The effects of taxes and organizational variables on research and development intensity. The role of taxes in corporate research and development spending
Abstracts: Direct diagnosis of myotonic dystrophy with a disease-specific DNA marker. Birth of a healthy infant after preimplantation confirmation of euploidy by comparative genomic hybridization
Abstracts: Antihypertensive therapy - efficacy and quality of life. The effect of an endothelin-receptor antagonist, bosentan, on blood pressure in patients with essential hypertension
Abstracts: Interview: Willy Deridder, Executive Director of Police Services, Interpol. Transnational crime and terrorism
Abstracts: The politics of transplantation of human fetal tissue. Birth of a normal girl after in vitro fertilization and preimplantation diagnostic testing for cystic fibrosis
Abstracts: The S. cerevisiae SAGA complex functions in vivo as a coactivator for transcriptional activation by Ga14. Binding of transcriptional activators to sigma 54 in the presence of the transition state analog ADP-aluminum fluoride: insights into activator mechanochemical action
Abstracts: Aviation Distributors, Inc. (ADIN). Drug distributors. DrugMax, Inc. (DMAX)
Abstracts: Of The Record - South and southeastern Regional Banks. Superior Financial Corp. IberiaBank Corporation
Abstracts: John A. Baugh - First Union Securities, Inc. DVI, Inc. Haverty Furniture Companies, Inc
Abstracts: In memoriam: NOW grieves the loss of four leaders. In memoriam: Dorothy Haener: 'Sometimes you have to rock the boat.'(feminist and labor organizer)
Abstracts: Hongkong Telecom will purchase cellular-phone assets. Singapore scraps auction. Third-generation license bargains are a boon to Asia
Abstracts: Australia makes a good partner for the U.S. Suddenly APEC is relevent. Suddenly, APEC is Relevant
Abstracts: Indonesia should forge ahead with privatization. Powerful restructuring agency changes the face of business; IBRA is set to play a critical role in shaping the country's corporate landscape
Abstracts: SAC (Scottish Agricultural College) heeds the seeds of agricultural change. Polishing the Scottish jewel
Abstracts: The school of hard edges. Liberte, egalite, venalite. Currency before exchange
Abstracts: Chile irons out market wrinkles. Higher education economy. A bewildered tribe. A challenge for the next 30 years..
Abstracts: Face it, the last thing we need is more scientists. The Lady who turned to nationalisation. A bewildered tribe
Abstracts: Come all ye control freaks, egomaniacs and anoraks. Oi, ref! 'Av you got perceptual flash lag or what? Lifting the blarney stone that held down history
Abstracts: Bulls or bears in Regent's Park? Perpetual partnership. Digital debate that is striving to 'dumb up' democracy
Abstracts: The age of the oldie. New instant science! DNA and other letters
Abstracts: Nurturing neglected minds. Where you can hit the beach running. Andrew Hurrell
Abstracts: Students threaten 'angry autumn.' (higher education funding in Germany) Germany joins battle for Nobels
Abstracts: Bunny girls, clones and a comet. We learnt it on the grapevine. Reaching for stars
Abstracts: Sorting out cellphones. Connecting China. High finance, down and dirty
Abstracts: Recording CDs. Booster rocket blues. The shadow war
Abstracts: Latest diesels: still European. The incredible shrinking car. Driven to distraction
Abstracts: NOW Foundation to recognize intrepid woman at annual gala. NOW Foundation honors four women at Intrepid Awards Gala
Abstracts: Roche faces charges over Taq patent claim. Alliance of US labs plans to build map of cell signalling pathways
Abstracts: EU helps to save science jobs in Berlin. Bavarian universities set to gain autonomy. Science sans frontieres
Abstracts: Brain trust. Damage to the prefrontal cortex increases utilitarian moral judgements. Fundamental feelings
Abstracts: Mad connection to the nucleus. Synexpression groups in eukaryotes. Solving a sticky problem
Abstracts: Coasting out of Africa. Manual dexterity in Neanderthals. Those elusive neanderthals
Abstracts: How cells know their place. Interpretation of the sonic hedgehog morphogen gradient by a temporal adaptation mechanism
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