Sense of loyalty

Article Abstract:

Global organisations are seeking to consolidate customer data bases and improve the service offered to customers by developing centralised membership systems which allow a greater degree of administration and control. The introduction of a centralized membership system allows members to enjoy the benefit of other clubs belonging to the organisation, while loyalty schemes and lower admission rates make it financial attractive.

Author: Cooke, Sophie
Innovations, Consumers, Data warehousing

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Dominic Taplin

Article Abstract:

Dominic Taplin, co-creator of new late-night members bar Abigail's Party, says it is aimed at offering members a lounging experience. The bar will probably attract the under-25s who regularly go out and who do not take themselves too seriously. He hopes to open a second late-night bar in 1999, preferably around London's Oxford Street and inspired by Abigail's Party.

Author: Cooke, Sophie
Bars, saloons, etc., Bars (Drinking establishments), Interview, Taplin, Dominic

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Planning ahead

Article Abstract:

Issues concerning the correlation between planning and the changing nature of the leisure industry are discussed. Particular attention is given to the suitability of location, the need for leisure complexes to respond to the area's specific and market competition.

Author: Walker, Tony
Planning, Amusement parks

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Subjects list: Management, Leisure industry
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