Article Abstract:
Praise and awards may be as effective in increasing productivity as financial incentives. However, their benefits are largely under-estimated. Rewarding good work encourages initiative. However, regular recognition is more effective than an annual award. A manager should recognise the achievement quickly and be specific about the work being praised. A consistent approach maintains credibility.
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Article Abstract:
Effective management depends on good working relationships. Human relations policies should emphasise consistent decision-making, high work standards, accountability and problem solving. Poor communication may damage working relationships. Inadequate inter-personal skills may create employee resentment. Managers should aim to prevent conflict arising but should confront it if necessary.
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Article Abstract:
A pleasant work environment is beneficial to employee motivation. Working conditions influence productivity and originality. Office design should allow opportunities for interaction and privacy. Poor facilities will demotivate employees. Optimum working conditions are particularly necessary in stressful occupations.
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