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Article Abstract:

Information is presented on how a company in the Hospitality, Leisure, Travel and Tourism industry, can best find out the customer's opinion of the company and his expectations of it.

Author: Gee, Lyndon
Management dynamics, Eating and Drinking Places, Management, Hospitality industry, Company business management, Consumers

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Enjoy excellence in England

Article Abstract:

The details of the 2005 Enjoy England Excellence Awards are discussed.

Tourist Travel, Achievements and awards, Travel industry, Tourism

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Subjects list: United Kingdom
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