Ensuring high service standards
Article Abstract:
Issues relating to the delivery of service standards in the hospitality industry of the United Kingdom are presented. The observation is made that modern customers have more global and sophisticated attitudes due to international travel, and are likely to demand a higher level of service than ever before.
Publisher: Dicestar Ltd. (UK)
Publication Name: Leisure Opportunities (Supplement to Leisure Management)
Subject: Travel industry
ISSN: 0952-8210
Year: 2001
Standards, Measurement, Customer service, Hospitality
Publication Name: Leisure Opportunities (Supplement to Leisure Management)
Subject: Travel industry
ISSN: 0952-8210
Year: 2001
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Supporting common objectives
Article Abstract:
The objectives of the newly introduced Business Affiliate programme by the Hotel and Catering International Management Association for the benefit of the hospitality and leisure industries in the United Kingdom are outlined.
Publisher: Dicestar Ltd. (UK)
Publication Name: Leisure Opportunities (Supplement to Leisure Management)
Subject: Travel industry
ISSN: 0952-8210
Year: 2005
United Kingdom, Services introduction, New Products/Services, Management dynamics, Professional Organizations, HOTELS AND OTHER LODGING PLACES, AMUSEMENT & RECREATION SERVICES, Professional Membership Assns, Eating and Drinking Places, Management, Leisure industry, Company service introduction, Service introduction, Company business management, Trade and professional associations, Professional associations
Publication Name: Leisure Opportunities (Supplement to Leisure Management)
Subject: Travel industry
ISSN: 0952-8210
Year: 2005
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Subjects list: United Kingdom, Hospitality industry
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