Fliers' complaints double in 1999

Article Abstract:

Airlines and air travel companies saw the number of consumer complaints logged with the US Department of Transportation more than double to 20,495 in 1999 from 9,608 a year ago. The increase came despite efforts by the industry to boost passenger satisfaction. Industry officials say the increase can be blamed on easier ways by which consumers can complain, particularly Web sites such as PassengerRights.com and 1travel.com.

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Falling airfares on rise in Northeast

Article Abstract:

Airline fares in the northeastern US continue to drop, with JetBlue Airways becoming the latest carrier to bring down ticket prices on its first route between New York, NY, and Fort Lauderdale, FL. According to the latest Department of Transportation fare report on 1,000 domestic routes, the Northeast registered the biggest decline in terms of average airfare in the 1st quarter of 1999 against the average airfare in 1998.

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Shuttle flights fill the skies

Article Abstract:

A study or airline schedules reveals an increase in the number of routes with high frequency flights. This result represents both good and bad news for airports and passengers. High frequency flights offers great convenience for passengers, but they also cause flight delays and air traffic congestion. Moreover, fares for short-wait schedules tend to be higher and discounts are harder to get.

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