E-tailers failing to deliver

Article Abstract:

The Boston, Mass.-based Boston Consulting Group and the Retail Council of Canada have released a report on e-commerce in Canada. The report, which shows that 12% of online purchases are never filled, warns that online copnsumers will reduce purchases if changes are not implemented.

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E-tailers failing to protect shoppers

Article Abstract:

A new study by Ryerson Polytechnic University has found that e-commerce sites offer inadequate security and privacy measures for online consumers. The study, which ranked more than 170 e-commerce Web sites, reported that Amazon.com Inc. did not make the survey's Top 40 list.

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Web squeezes music retailer

Article Abstract:

Sam the Record Man, which is a 56-outlet chain of music retail stores, may reduce its bricks-and-mortar stores as Internet sales increase. The music stores, which were founded by Sam Sniderman, reported strong sales through the company Web site.

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