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Abstracts: Don't marry new system with old work flow. Scarce human resources pose daunting challenge. A new game requires new technology team
Abstracts: Don't take shortcuts in underwriting process; incomplete application information can cause major problems down the line for producers, carriers and clients
Abstracts: Don't throw your adjusters to the lions. Mishandling fire claims can lose court cases: proper training of fire claims handlers can fireproof a later legal challenge
Abstracts: Don't touch that dial. Cleaning Up the Deal. A higher calling
Abstracts: Don't touch that dial; these days it's likely an insurance commercial may be coming on. Joint venturing - a survival strategy
Abstracts: Do personal development programs save money for employers? Point of service products: cutting costs, retaining employee choice
Abstracts: Do your systems have only five years to live? Digging the dirt: data mining got its foothold in marketing, but is showing great promise in ferreting out insurance fraud
Abstracts: DSS: Planning in the Fourth Dimension. Product-Driven Structural Change. The Nordic Countries Look Into Fraud Jointly
Abstracts: Dual career paths: recognizing the technical contributor. Why stock ownership is a better incentive than stock options
Abstracts: Dual-purpose retirement/section 105(c) disability plans. New 401(k) rules for current- and prior- year testing
Abstracts: Economic outlook spurs moves to demutualize. Captive insurers gain added "appeal." Taxpayer prevails on captive issue
Abstracts: Economics of an HSA. Six steps to a better executive benefits plan. Estatements: the next era of benefits communication
Abstracts: Effective and legally defensible performance appraisals. Pan-European Pension Funds. Eight steps for evaluating pension money managers
Abstracts: Effective compensation strategies for professional and scientific personnel. Effective compensation strategies for direct sales personnel
Abstracts: Effectively motivating and retaining employees: options other than money. The accounting consequences of joint venture employees receiving or holding parent stock options
Abstracts: Effective managed mental health programs. A guide to customizing managed care. Managed care: an indictment
Abstracts: Effects of Unions on Job Satisfaction. The Role of Work-Related Values and Perceived Rewards. The Influence of Own and Other Outcome on Satisfaction and Choice of Task Difficulty
Abstracts: Electing loss reserve discounts. Redefining experience rating. Transamerica glass program eliminates the pain of loss
Abstracts: Electronic underwriting aids service, cuts costs; electronic data interchange can change underwriting and customer relations for the better with measurable results
Abstracts: Elephant hunt: big-game attorneys target insurers. Click, she said. Two's a crowd
Abstracts: Embracing technology adds to agency power. Initiatives can bring agents a brighter future. True independence depends on the agent
Abstracts: Embracing technology adds to agency power. Technology to go: four insurers have found new ways to turn their technology savvy into profit centers by selling their expertise to other industries - even to direct competitors
Abstracts: Employee benefits following a corporate restructuring: the importance of strategic planning. Executive benefit plans: are they within reach of divorcing spouses?
Abstracts: Employees entitled to individual relief for misleading communications. Fiduciary liability for inadequate insurance coverage
Abstracts: Employer obligations to protect the privacy of medical records under HIPAA: truths & misconceptions. Domestic partner benefits and the equal benefits ordinance
Abstracts: Employer-sponsored health benefits: pros and cons. Implementing flexible benefits. Flexible employee benefits programs
Abstracts: Ending the redlining lie. Customizing coverage. Sounding the alarm for fire detection
Abstracts: English lessons. Illustrating the issue. Read all about it to avoid trouble
Abstracts: Environmental claims need careful site inspections. On-line defamation is new cybertort issue. Oil tanks can leak red on company profits
Abstracts: Equity binge results in 'overhang' hangover. ESOPs for the private sector. A new environment for pension plan financing
Abstracts: "ERISA common law" rescinds insurance coverage obtained fraudulently. ERISA. Court dismisses breach of ERISA fiduciary duty and Rico claims against United Healthcare
Abstracts: Ethics are important in managed care decisions; the "culture" of a managed care organization - its dedication to quality care combined with financial incentives - will determine its success
Abstracts: Euro: a four-letter word for expensive. The insurance market opens wider in Poland. NAIC holds first open budget meeting
Abstracts: Europe's baron of beef. Slashed prices attract some bargain hunters. Wholesale meat trade grinds to a halt
Abstracts: Evaluating managed care networks with claim data. Patient satisfaction surveys: what employers need to know. Mandated parity: curing the mental health insurance gap?
Abstracts: Evaluating master trust insurance programs. Suburban burglaries, alarms, and loss exposures: lessons for the insurance industry
Abstracts: Every paycheck tells a story. Agency merger planning can offset cultural clash. Perpetuation requires years of preparation
Abstracts: Executive bonuses: determination and payment. Selecting your next investment manager or mutual fund: why discipline trumps emotion every time
Abstracts: Executive compensation and stock indexing: a long-term approach. The use of electronic databases to determine compensation and benefits
Abstracts: Executive compensation: tandem option plans. Executive compensation: ERISA compliance for nonqualified plans. Health insurance for directors
Abstracts: Executive compensation: Tracking stock and venture capital plans. Executive benefits in light of the tax act and stock option declines
Abstracts: Executive guide to performance measurements. Measuring the business impact and the effectiveness of the compensation function: questions from the CEO
Abstracts: Executive long term disability insurance update. Disease management: a buyer's guide for employers. Financial education in the workplace: results of a research study
Abstracts: Exercising restraint. The claim-fraud epidemic. Rhetoric and reality
Abstracts: Expanding the scope of malpractice. Insurers fight back on health care. Debate heats up on privatizing social security disability
Abstracts: Expertise in derivatives buys customer loyalty. Medicaid planning directs clients to secure future. Is optical scanning essential for an agency?
Abstracts: Expert systems: the missing step. Agency Automation: Connecticut Mutual Life. Printing for the Future Today
Abstracts: Extended leave and working at home as "reasonable accommodation". IRS releases final regulations on optional forms of benefits
Abstracts: Extended leave and working at home as "reasonable accommodation". part 2 ERISA regulatory scope expanded and preemption reinterpreted
Abstracts: Facilitating stock ownership through company-sponsored stock option loans. Outsourced equity plan administration: keys to successful vendor implementation and management
Abstracts: Facing challenges: the ADA and funding retirement. Phased retirement: reshaping the end of work. Retirement savings - I won't grow up!
Abstracts: Facts can puncture fear of air bags. Cartoon justice. Air skirmish
Abstracts: Fading into the background. Where insurance and cyberspace converge. Reengineered systems give competitive edge
Abstracts: Falling demand depresses life/health premiums. Investment gains lead last year's surge. Insurance: life & health
Abstracts: Familiarity doesn't always breed contentment. Start global expansion at home
Abstracts: Family and medical leave bill becomes law. Congress reconsiders ERISA preemption. Congress revisits the social security earnings test
Abstracts: FAS assumptions of large organizations. Postretirement benefit accounting: survey results and implications. Recent developments in benefits accounting
Abstracts: Fear and loathing Form 5500. HIPAA: compliance issues for group health plans. The quality health care coalition act of 1999
Abstracts: Federal government revamps employee benefits policy for older workers. Nondiscrimination requirements for welfare plans
Abstracts: Federal judge overturns Texas' bank annuity rules. Sea change ahead for Japan. Mentors turn trainees into loyal superagents
Abstracts: Feds fight fraud with new fervor. Hamstrung adjusters need better ways to stop fraud. Industry fraud on the rise; here's how to spot it
Abstracts: Feedback as an Individual Resource: Personal Strategies of Creating Information. Group versus Individual Decision Making: An Investigation of Performance Measures, Decision Strategies, and Process Losses/Gains
Abstracts: Few carriers willing to brave hazards of environmental market. Workplace violence guidelines create new risks
Abstracts: Few sheriffs on the wild, wild Internet. Insurers venture onto the Internet web. Imaging can improve service, cut costs
Abstracts: Fierce competition in product liability. EIL is poised for growth. Is the industry courting disaster?
Abstracts: Financial education and advice changes worker attitudes and behaviors. Have you considered principal-portected investments?
Abstracts: Financing risk in the 21st century: can America afford it? Reinsurance in the U.S. by the year 2000. Evaluating the financial security and solvency of reinsurers
Abstracts: Finding the limits of the defense universe. Malpractice claims are rising, but the buyer base is shrinking. Best producers share many personality traits
Abstracts: Finding the right balance: good risk management means finding the right coverage vehicles and making sure exposures remain limited
Abstracts: Fire in the wall: a model approach for employers to impact savings. How to assist employees in their financial planning for retirement
Abstracts: Fiscal market solutions attract spotlight in 1996; financial market techniques are emerging as a solution to underwriting problems, but is the insurance industry ready for them?
Abstracts: Five MSA sellers, five strategies. Unintended consequences. Insurers must move fast on MSA opportunity
Abstracts: Five years later, the EU is still defining itself. Global outlook: half-year highlights in Scandinavia - insurers open to possibilities
Abstracts: Five years later, the EU is still defining itself: the insurance industry is changing even faster than the political landscape
Abstracts: Fixed annuity premiums survey: SPDAs and FPRAs in general and separate accounts. A five-year history of SPDAs
Abstracts: Fixer-upper time: statistical study: competitive pricing and catastrophes slammed the homeowners insurance line anew in 1996
Abstracts: Fixing a damaged market. Structured settlements: Panacea or placebo? Redefining experience rating
Abstracts: Flexible benefits - objectives and health care options. Flexible benefits-beyond health care. The current state of retiree medical plans
Abstracts: Flight of the HMOS: has Medicare + Choice left Medicare recipients bereft of managed care options? The evolution of managed care
Abstracts: Focusing on the customer. Losing the online budget battle. Match the media to the message
Abstracts: Focus on problems, then the structure. Retroactive level commissions can help keep agents. Go beyond satisfaction or lose your customers
Abstracts: Following business abroad. Succeeding in the competitive commercial lines marketplace. Will the industry speak one language in future?
Abstracts: Following in their paw prints. Do your homework before targeting overseas markets. NAFTA brings opportunity to inland marine insurers
Abstracts: France may be ready for private pension funds. Group pensions relatively stable. New ground rules for pension plan investing
Abstracts: Fraud law casts a wide net. Do the right thing. Market mania
Abstracts: French pension law changes may have many ripples. Labor government likens pension providers to alcoholics
Abstracts: Friendly fire: the Overseas Private Investment Corp. is drawing heat from both conservatives and liberals. But insurers - some who compete with OPIC - are among its biggest supporters
Abstracts: From hot dogs to high tech - the overseas expansion of America's service sector. Opportunities and obstacles - American insurers move overseas
Abstracts: FSAs, HSAs, and HRAs: maximizing available health care options to achieve health care savings. Breaking up is hard to do: Stock options in corporate divestitures
Abstracts: Funded covers under siege; before property catastrophe funded reinsurance is rendered functionally useless, regulators and the accounting profession need to acknowledge that funded products buttress an industry under stress
Abstracts: Funding retiree health benefits with life insurance in a VEBA. Should job offers consider lost pension benefits?
Abstracts: General liability, medical malpractice, surety and fidelity: 1991. Leading property/casualty insurers by assets: 1986-1990
Abstracts: Germany's market leaders surge ahead: German insurers have options, dominate the market or control a niche. Russians return to selling insurance; a long-running tax scam ended with a new law. A free for all looms
Abstracts: Getting aggressive about road rage. Turbulence Ahead. 1997: a year of profits, mergers and regulation tussles
Abstracts: Getting aggressive about road rage. Underwriting losses improve unexpectedly. Insurer network pacts offer affordable care
Abstracts: Getting instant answers can be a slow process. Canadian market tiptoes into the electronic age. Balanced research vital to product development
Abstracts: Getting into management's head. Zurich. Milan
Abstracts: Getting older: getting harder. IRS proposed regulations: hidden trap for executive medical plans? New MEWA reporting requirements may apply to some single employer and multi-employer plans
Abstracts: Getting testy about sales screening tests. 1995 ordinary life insurance sales results. Company college program receives high marks
Abstracts: Getting to the point of service; to satisfy consumers' demands for health care cost controls and flexibility, insurers must integrate indemnity and managed care products into point-of-service plans
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