Casualty claims service need not be a gamble

Article Abstract:

Insurance brokers and agents should do as much as possible to help their corporate customers choose an appropriate claims service provider. Companies that shop for casualty insurance by price may not realize that 90% of what they will spend for the program will go to losses, and the overhead costs are trivial. Choosing a provider should involve interviews, research, office tours, and consultation with the customer. The customer should have a relationship with the provider that allows good communication between them.

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Red flags can signal claims to investigate

Article Abstract:

Insurance risk managers should investigate claims that involve a large amount of money or are suspicious. Sometimes thorough investigations, and even using private investigators, can uncover fraudulent claims. Employers can help prevent fraudulent and wasteful workers' compensation claims by offering medical care and helping employees to return to work.

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Restoration is an option in settling claims

Article Abstract:

Restoration may be a viable option for settling water damage claims. Restoration technology, which is generally overlooked by insurers, can often restore items to 100% of their original state at a fraction of the replacement cost. Insurers should carefully select water restoration contractors based on committment, equipment and expertise.

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