The secret to a health benefits self-service model: a more informed consumer

Article Abstract:

The problems in the US health care system which have led to the emergence of consumer-based self-service health systems are discussed. Particular focus is given to Sageo, the first full-service e-business to provide welfare, dental, vision and health benefits online.

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Consumer-driven health care: tangible employer actions

Article Abstract:

The leading employers are aiming aggressive strategies at changing participant and provider behaviors in response to double-digit health care costs increases. The elements of a comprehensive consumer-driven health care strategy and examples of tangible consumer-driven health care initiatives in the areas of design, pricing, contracting, support and public policy are described.

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Measuring the economic value of HMOs

Article Abstract:

Market share, provider contracting agreements and utilization management methods are some of the factors that cause dramatic variations in the economic efficiency of health maintenance organizations (HMOs). Employers who plan to implement HMO strategies should conduct at least quantitative assessments to ensure that they will not incur unnecessary costs. A combination of quantitative and qualitative assessments of HMOs is presented as a best practice strategy for evaluating HMOs.

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