Managing diversity: lessons from the United States

Article Abstract:

An ambitious cultural diversity program was implemented at Pillsbury Co shortly after Grand Metropolitan PLC's acquisition of the food industry giant in 1989. The program had three aims: to turn cultural diversity into an asset that could enhance the company's effectiveness, to heighten competitiveness by allowing the company's workforce to reflect the cultural diversity of its customer base, and to improve the company's personnel management systems by allowing the full development of all employees regardless of their cultural backgrounds. Key issues that Pillsbury tackled in implementing the cultural diversity program included creating a high-level office to coordinate the program, increasing the representation of minorities and women throughout the company, and developing education and training seminars to promote diversity awareness among its employees.

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Realistic expectations of equal opportunities

Article Abstract:

Express Foods (Great Britain), which employs 10,000 people at 100 locations, is revising its daily employment practices in an effort to implement equal opportunity directives. Express Foods engaged TMS Management Consultants to develop a workable Affirmative Action plan, and a list of major and minor items due for change was generated. Only those items were addressed that were believed to make a real difference in the company's employment practices. The plan consisted of a statement of purpose, an employee education program, and a workforce monitoring system which included an annual review of employee composition. The principles of credibility, deliverability, and pragmatism as they apply to Affirmative Action implementation are also briefly discussed.

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Project produces practical pay-off

Article Abstract:

The author, a personnel manager, presents her report on equal employment opportunities. A goal of the report was to show the status of minorities in the company and the labor force. The theories which may lead to actions is the main attraction of producing a report for management consideration.

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