Landmark telecoms deal

Article Abstract:

French telecommunications companies are the first to sign an agreement with the employee unions. The agreement includes new ways of working, career development, and a grading structure as well as minimum terms and conditions.

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Sintel workers continue to protest

Article Abstract:

Former workers with Sintel are continuing to conduct protests against the company. The protests are centered on demands for the carrying out of a previous redeployment agreement.

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Call Centres in Europe: part one

Article Abstract:

Call centres are one of the fastest-growing industries in Europe. This study looks at issues surrounding call centres in six individual European countries.

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