Innovations in access to health care: a patient-centered approach

Article Abstract:

To receive health care, patients with nonemergent problems must gain access to a complex, interdependent ambulatory care system currently structured around the conventional office appointment model. The system does not effectively accommodate diverse patient needs and preferences, contributing to both overuse and underuse of health care resources. A patient-centered access model would help patients secure appropriate and preferred medical assistance when and where it is needed. Characteristics of patient-centered access include availability, appropriateness, preference, and timeliness. One or more of these characteristics often is missing in patients' health care experiences. The goal of this paper is to present patient-centered access as an integrated concept and philosophy to provide context for evaluating specific access initiatives. On the basis of an assessment of existing literature, 3 organizing principles of patient-centered access are proposed and discussed: work at the high end of expertise; align care with need and preference; and serve when service is needed. Patient-centered access warrants serious consideration, given the stakes involved for patients, providers, and payers. Few concepts support all 6 of the Institute of Medicine's aims for the 21st century: safety, effectiveness, patient-centeredness, timeliness, efficiency, and equitability. Patient-centered access is such a concept.

author: Berry, Leonard L., Seiders, Kathleen, Wilder, Susan S.
Models, Innovations, Health care reform, Author Abstract

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Establishing benchmarks for quality care for an aging population: caring for vulnerable older adults

Article Abstract:

Many doctors and managed care organizations are not providing appropriate preventive medicine and care for chronic diseases to elderly Americans. In a study of two large managed care practices published in 2004, the overall compliance with 207 quality indicators for 22 medical conditions was 55%. Compliance to standards of acute care was greatest, whereas compliance to standards for chronic diseases and preventive medicine were lower.

author: Fried, Linda P.
Product quality, Editorial, Quality management, Geriatrics

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Cognitive impairment and decline are associated with carotid artery disease in patients without clinically evident cerebrovascular disease

Article Abstract:

Internal carotid artery stenosis and intimamedia thickness of the common carotid artery were assessed by using duplex thickness of the common carotid artery. It is concluded that cognitive impairment and decline are associated with asymptomatic high-grade stenosis of the left internal carotid artery.

author: Lefkowitz, David, Johnston, S. Claiborne, Fried, Linda P., Manolio, Teri A., O'Leary, Daniel H., Carlson, Michelle C., O'Meara, Ellen S., Longstreth, W.T., Goldstein, Steven
United States, Research and Development in the Physical, Engineering, and Life Sciences, Science & research, Research and Testing Services, Medical Research, Epilepsy & Muscle Disease R&D, Health Research Programs, Research, Risk factors, Carotid artery diseases, Cognition disorders, Cognitive disorders, Medicine, Experimental

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subjects list: Medical care, Medical care (Private)
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