Taking the right action to keep out of the Courts

Article Abstract:

The security equipment installation business appears to be highly litigious but disputes can be avoided by following simple guidelines. Good communication between supplier and customer is vital, sales staff must understand the capabilities of the equipment and take care to describe it accurately. The system should be designed by a experienced person and fully documented with records of all servicing and maintenance checks. It is important to have the correct form of contract. If there is a dispute, mediation can be a cheaper, quicker method of resolving difficulties.

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Training standards that will bring work to installers

Article Abstract:

The Security Lead Body has devised standards for the installation of security systems that will form the basis of qualifications to be introduced during 1993. The qualifications will be accredited by the National Council for Vocational Qualifications and are to be piloted by five colleges and 20 employers. They will emphasise practical, on-the-job competence and assessment will be done internally. A system of verification will be introduced to ensure standards are maintained throughout the industry.

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Stopping the silent killer

Article Abstract:

Advice on installing carbon monoxide alarms is presented. An alarm is the only way to detect carbon monoxide, which has no smell, sound or taste.

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