Inventories and customer service in Polish manufacturing companies

Article Abstract:

Evaluation of companies in Poland, particularly in the manufacturing sector, showed that there were improvements in inventory control were not accompanied by improvements in customer service. This situation is a result of many factors, among which are inefficient informations systems, lack of a customer relations philosophy and rigid management systems that have been influenced by centralized economic thinking. Whatever investment in computers by corporations was focused on improving production and operations without much thought to enhancing service to clientele.

author: Kisperska-Moron, Danuta
Customer Relations, Evaluation, Poland, Customer service

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Inventory investment in Greek manufacturing industry: effects from participation in the European market

Article Abstract:

Analysis of the manufacturing industry in Greece from 1958-1992 shows that inventory investment has become relatively less reliant on price changes and monetary policy in the form of interest rates, foreign exchange rates and carrying costs. For the period under study, investment in raw materials has decreased, which is indicative perhaps of the growing stability of the economy. As expected, speculative behavior can still play a part in inventory investment decisions, especially after price increases.

author: Louri, Helen
Research, Greece

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A financial portfolio approach to inventory behaviour: Japan and the UK

Article Abstract:

A study was conducted to analyze the determinants of the inventory to assets ratio in panel data sets of British and Japanese companies from 1960 to 1985. An analytical framework was utilized that sets inventory decisions based on the decisions of the company concerning other assets and liabilities. Results indicated that interest rates supported an insignificant role in determining Japanese inventories and that British firms were sensitive to the cost of borrowing.

author: Louri, Helen, Corbett, Jenny, Hay, Donald
Analysis

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subjects list: Production management, Manufacturing industry, Manufacturing industries, Inventory control, Management, Inventories
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