Internet services start-up gains ISO 9001 certification

Article Abstract:

The success of internet service user's businesses rely on the quality management of service provision therefore committment in the industry is being rewarded by the certification of an ISO 9001.

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The challenges of auditing TL 9000 requirements

Article Abstract:

Research is presented describing the introduction and implementation of US auditing standard TL 9000 which covers the standard of quality management systems in the communication industry.

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ISO 9000:2000 revision process reaches final draft stage

Article Abstract:

Issues are presented concerning the revision of the ISO 9000, ISO 9001 and ISO 9004 standards in 2000. The standards all relate to different aspects of quality management systems.

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