A survey of the cost of nonquality to a nation's economy: The Israeli experience

Article Abstract:

Most countries and business organizations compete using a broad marketing strategy, exploiting their particular strengths. A national quality improvement program was conducted by the government of Israel between 1993 and 1996, with the aim of persuading policy makers to follow a quality strategy. Presenting the cost of nonquality was seen as the best way of convincing policy makers. An annual assessment of the cost of nonquality was undertaken and projects were implemented to reduce the cost of nonquality.

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Implementing quality programs in the not-for-profit sector

Article Abstract:

Intermediaries are discussed with emphasis on their role in the quality programs of not-for-profit organizations. Their role can be pivotal in achieving success as they can have a positive effect on the quality program.

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Quality movement helps Brazil's economy: Key was establishment of a foundation

Article Abstract:

The quality movement in Brazil is discussed with regard to increased productivity rates.

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