What to do if your claim isn't defended

Article Abstract:

The story about Willie Steward who was awarded pound 3,770 when the company (Top Interiors) he had brought a claim against failed to put in a defense is narrated. The court told Top Interiors to pay Willie pound 3,770 which included pound 120 towards his court fees and the cost of a replacement fridge-freezer, as its price had since gone up.

Publisher: Consumers Association (UK)
Publication Name: Which?
Subject: Consumer news and advice
ISSN: 0043-4841
Year: 2006
Refrigeration and heating equipment, Heating, ventilation, and air conditioning industry, HVAC industry, Interior designers, Replacement costs, Steward, Willie

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Pound 700 British gas excess fee

Article Abstract:

The news about an unimpressed customer canceling his British Homecare 200 plan is reported. The British Gas Plan is supposed to offer peace of mind if a fault is developed with boiler, heating or electrics for a set monthly sum, but instead asked for pound 700 payment which the customer resolved by just spending less than pound 30.

Publisher: Consumers Association (UK)
Publication Name: Which?
Subject: Consumer news and advice
ISSN: 0043-4841
Year: 2006
Natural Gas Distribution, Natural gas liquids, Gas Transmission, Natural gas transmission, Oil & Gas Extraction, Oil and Gas Extraction, Gas industry, BG PLC

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Ultimate fine for BP

Article Abstract:

The Oil giant BP is fined 5,000 pounds for misleading consumer over the price of the fuel and changed signs at more than 1,000 petrol stations for the wrong note. BP is offering compensation for the drivers who filed the wrong fuel due to the color code difference.

Publisher: Consumers Association (UK)
Publication Name: Which?
Subject: Consumer news and advice
ISSN: 0043-4841
Year: 2004
British Petroleum Company PLC, Discipline, Petroleum industry

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Subjects list: United Kingdom, Company legal issue, Cases, Customer relations
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