Limit target acquisition cost

Article Abstract:

The costs a cataloger incurs for acquiring a new customer is analyzed. The way to curtail these costs and the method for determining the optimal cost of the new customer are discussed.

author: Hague, George
Economic aspects, Retail mail order management software

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Co-op mailers, DMA compile lists to trim offers sent to the deceased

Article Abstract:

The need for mailing services to be extremely cautious about its mailing lists so that these lists do not include names of deceased people is emphasized.

author: Bremner, Kristen
Public affairs, Social aspects, Records and correspondence, Dead, Dead persons

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One answer, one database

Article Abstract:

The effective usage of databases to keep track of customer orders and queries in mail order businesses is discussed.

author: Ehrilch, Matthew
Management dynamics, Management, Usage, Customer service, Company business management, Databases, Support services, Database, CD-ROM catalog, CD-ROM database

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subjects list: United States, Mail-order industry, Mail order business, Customer relations
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