12 ways to keep telemarketing calls compliant

Article Abstract:

In wake of the Telephone Consumer Protection Act, a lot more care needs to be taken to make telemarketing calls compliant and productive. 12 methods to successful telemarketing have been given.

author: Kraetzer, Kenneth G.
Management dynamics, Methods, Management, Company business management, Regulatory compliance

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BTB, inbound regulation on horizon?

Article Abstract:

Federal Trade Commission's regulations on business to business marketing and telemarketing, to curtail customer's annoyance, are discussed. Increase in regulation is also examined.

author: Lieber, Mitchell
Advertising, Marketing industry, United States. Federal Trade Commission

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The clamor for inbound grows

Article Abstract:

The companiesE industry-wide is looking to replace out-bound revenue streams with the more reliable inbound alternatives. Two implications of this mass migration are discussed.

author: Zimmerman, Robert
Customer service, Support services

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subjects list: United States, Laws, regulations and rules, Government regulation, Telemarketing
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